To stay updated, keep an eye on the latest news and notifications on your app.How do I participate in Jumpstart? Log in to the app or web; and On the app: select Explore on the main menu On the web: select Grow on the main menu Jumpstart is available as one of the options that's up for selection Once in, select Jumpstart from the options available on the menu If you're not part of the community yet, select the Apply to join option and fill up the necessary details to join in.

Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.

The Economic Calendar feature on the original chart allows you to track impactful events directly within your trading interface. It's a valuable tool designed to keep you informed about real-time updates on major economic events and announcements such as interest rate decisions, employment reports, and GDP releases providing critical insights for traders looking to stay ahead of market trends. How to activate the Economic Calendar?

If you trigger risk controls for a specific campaign, it doesn't necessarily mean you'll be restricted from participating in other campaigns. New campaigns are launched regularly, so please check the Campaign Center for additional opportunities.How long does it take to receive my campaign reward if I am eligible? The time it takes to receive your campaign bonus depends on the campaign type and its terms.

Go to Synapse's official website: Select the Swap option from the main menu Navigate to the Swap page by selecting it from the main menu Once the Swap page is loaded, connect your OKX wallet by selecting the Connect Wallet option Connect your wallet once you're on the Swap page Select the chain and the desired token for swapping from the received token before proceeding Fill up the details according to your preference Once the swap is completed, you'll receive the final desired token in your wallet

Public blockchains like Ethereum and Bitcoin operate independently from us. If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions. For any issues related to deposits, withdrawals, or transfers made via our platform, please contact our customer support directly — our team will assist you from the exchange side.

Here’s how you can activate it: Sign in to your OKX account and go to Security Settings Load the Security settings from the Profile and settings option Navigate to the Anti-Phishing Code section and create your personal code Select the Anti-phishing code option Proceed to the Anti-phishing code set up from the introduction page Proceed to the anti-phishing code creation section from the introduction page Memorize your code and keep it confidential Create the anti-phishing code according to your preference

As such, stolen funds are often challenging to recover due to the anonymity and decentralization of digital assets.What should I do to protect myself from scams? We strongly recommend you to stay vigilant and follow these key actions to prevent falling victim to scams: Avoid clicking on unfamiliar links Refrain from authorizing unfamiliar projects Verify addresses for accuracy Protect private keys/mnemonic phrasesWhat more can I do to prevent or guard against potential risks?

Interest calculation and deduction Interest calculation time: Recorded every hour on the hour. Interest deduction time: Recorded every hour on the hour. Debts incurred under cross-margin and isolated-margin positions will accrue interest and be deducted separately for each margin type. Interest on borrowed funds is calculated based on the customer's interest-bearing liability and is recorded every hour on the hour, starting from 0:00.

After borrowing assets, you need to repay the borrowed assets along with interest.Futures mode: Repay the loan and interest When performing margin trading in futures mode, if you borrow assets, whether in cross margin or isolated margin, you can automatically repay the borrowed assets and interest upon closing.Multi-currency mode: Repay the loan and interest In the multi-currency mode, if you borrow coins and incur a liability, you can view the liability under the Assets section after closing the

If all Travel Rule requirements are met, your funds should be visible on your OKX account within 3 days.OKX Transferdays promotion From 17 June until 30 June 2025 you can join the OKX Transferdays. If you transfer a minimum of €1000,- of your crypto assets within this period of time to OKX and hold them for 90 days you will get rewarded. In total, you can earn up to €1000,- during the OKX Transferdays.

If you use passkeys or two-factor authentication (2FA) that are synced across devices, these can also be extracted, allowing the hacker to gain full control of your account.What should I do if I suspect my account has been compromised? If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting.

If you are using the OKX Wallet app and want to transfer assets from OKX exchange to your wallet, you can do so using the withdrawal function.On-chain withdrawal 1. Open OKX exchange app, select Assets > Withdraw > Withdraw Crypto > Select the asset. 2. Select the destination as OKX Wallet > Select the network > Select your account > Next > Enter the withdrawal amount > Next > Read the important note and select OK > Confirm.

How do I identify and prevent:1. Be cautious of unknown calls and verify the identity of the caller. If you receive a call from someone claiming to be OKX official or falsely claiming to be cooperating with OKX and inviting you to join WeChat groups, Telegram groups, or other third-party chat tools, please verify their identity immediately through official OKX channels (here). Note: Official customer service will only contact users through the in-app voice function.

For more information, please refer to the following articles: How do I check the deposit progress? What hasn't my deposit been credited?