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What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on Oct 11, 2024Updated on Apr 6, 2026434How to get started with Savings Starter?
Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom (specifically regarding our derivatives-related Services for retail users), Bangladesh, Bolivia, Donetsk, Luhansk and Malta. Limit one (1) gift per recipient. Sub-accounts will not be eligible to participate or receive any rewards.Published on Sep 5, 2023Updated on Feb 9, 20262,373Learn & Earn Campaign that is only for Turkish users event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Cuba, Iran, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St.Published on Oct 24, 2023Updated on Feb 9, 202637OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.Published on Dec 26, 2023Updated on Apr 3, 20264,135How do I check the number of block confirmations? (app)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Jan 29, 2026596How do I check the number of block confirmations? (web)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Feb 12, 2026141How do I make full use of OKX's time-saving NFT trading tools?
By enhancing precision, Order Book Mode empowers you to execute trades with greater accuracy and efficiency. Collection offers: simplifying portfolio management Managing a diverse portfolio is made simple with OKX's Collection Offers feature. Traders can conveniently organize and monitor multiple assets within collections, streamlining the process of tracking and executing trades across various cryptocurrencies.Published on Jan 5, 2024Updated on Sep 12, 202510Crypto profit & loss analysis (PnL) FAQ
When the total value of crypto assets is greater than $10, the system will start calculating the cumulative PnL. If a crypto borrowing has occurred, the absolute value of the borrowed crypto is greater than $10 and that currency will also be displayed. Accumulated PnL at this point = absolute value of total value sold/withdrawal - absolute value of total value bought/deposit - absolute value of current position liabilities6.Published on Aug 22, 2023Updated on Apr 6, 2026104Flywheel FAQ
Purchase price: To find the maximum cap price for the Dip Sniper, it must be greater than the minimum required price. Minimum APY: Default is 5%. Input range: 0% to 150%. Maximum term: Default is 90 days. Input range: Greater than or equal to 1 day. 4. How to find target products After entering the parameters, click the "Find Product" button to search for products. You can filter products based on the buying price, minimum APY, and maximum term. 5. How to determine the investment amount?Published on Mar 3, 2025Updated on Jan 30, 20266How do I use the Taker buy/sell volume indicator?
This ratio offers insights into the prevailing market mood, enabling traders and investors to discern the timing of buying and selling activities with greater accuracy. The display of Taker buy/sell volume indicatorHow do I turn on the Taker buy/sell volume indicator?Published on May 16, 2024Updated on Sep 10, 202529United Kingdom (UK) financial promotions FAQ
High-Net Worth Investor: High-net worth investors are those whose annual income is greater than £100,000 (excluding pension withdrawals) OR those who have net assets greater than £250,000. Net assets exclude your home, your pension or any rights under qualifying insurance contracts.How often do I need to complete the FCA questionnaire and self-categorisation statement?Published on Dec 28, 2023Updated on Feb 9, 202669How do I automate grid trading strategies on futures grid trading bot?
In futures grid mode, you can amplify position size with leverage, enabling you to trade greater volume than otherwise possible. Be warned, though. Leverage is an advanced tool that carries much greater risk than simple spot trading. This tool doesn't provide financial or investment advice and past performance isn't indicative of future results. If you choose to trade leveraged positions with the futures grid trading bot, make sure you fully understand the associated risks beforehand.Published on Jun 13, 2024Updated on Sep 10, 202528How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on Mar 5, 2025Updated on Sep 10, 20255How do I deposit Bitcoin (BTC) with OKX’s lightning network?
The Lightning Network is utilized for deposits and withdrawals, allowing users to deposit and withdraw Bitcoin at a lower cost and with greater efficiency. Its goal is to facilitate microtransactions, the maximum trading limit is 0.05 BTC while the daily maximum trading limit is 0.5 BTC per user. Here are some advantages of using Lightning Network: Lightning Network has higher TPS (transactions per second). It's because it runs and trades off the chain before it adds back on the chain.Published on Aug 22, 2023Updated on Nov 26, 20252,617