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How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
If you forget your backup password, you can't recover the wallets backed up with this password. You can set a new password when backing up your new wallet, which won't affect your backed up wallets. When you recall your first backup password, you can continue using it to restore wallets.How do I back up my wallet with iCloud, Google Drive or Huawei Cloud?Published on Jan 12, 2023Updated on Mar 2, 20269,543How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Published on Dec 12, 2024Updated on Oct 15, 202578How can I prevent high-risk transaction behaviors such as Ponzi schemes, purchasing tokens on behalf of others, and money laundering?
In recent years, as the blockchain industry has continued to grow, various high-risk trading activities have emerged under the guise of digital asset trading. OKX takes a zero-tolerance approach to such activities and will take action against any users suspected of participating in high-risk trading. At the same time, we continue to enhance our risk control systems to maintain a safe and stable...Published on Mar 17, 2023Updated on Jan 30, 2026520OKX wallet FAQ
If I inserted the wrong address, could I get my money back in OKX Wallet? Unfortunately, once the transfer is successful, it can't be canceled or revoked due to the features of blockchain. You need to recall the source of the receiving address to see if there's a remedy: If the receiving address you entered is from another platform, you can contact the corresponding platform to return your money.Published on Aug 24, 2023Updated on Mar 2, 20262,926What onboarding information is required for a fund?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026116What can I do if I trigger risk control?
Important Reminder: If you have already created a wallet, please ensure that you securely back up your wallet’s seed phrase and private key before updating the app. Failure to do so may result in permanent loss of access to your OKX Wallet, as they can't be recovered without this information. You can refer here to learn how to back up your wallet. An official customer support will contact you via email and walk you through the process.Published on Sep 13, 2023Updated on Jan 26, 20261,779What's CeDeFi trading?
Skip the hassle of managing private keys or seed phrases You don’t have to back up or remember complex private keys or seed phrases. All operations are handled through Passkeys and a smart contract wallet, making it much easier to use.Gas fees handled by smart contracts During trading, you can pay gas fees directly in the crypto you’re familiar with, such as USDT or USDC.Published on Oct 1, 2025Updated on Jan 12, 202633OKX NFT FAQ
On top of that, people need to make a deposit when they make offers on CryptoPunks, and they'll get the money back if their offers get canceled. Lastly, when you have the highest offer on CryptoPunk, you can also buy it directly instead, and your previous bid will get canceled automatically.6. Does OKX NFT Marketplace support ERC-1155? Yes, it does. In OKX NFT Marketplace, you can buy or sell a certain number of ERC-1155 tokens, or Fungible tokens.Published on Jan 5, 2023Updated on Jan 27, 2026543FCA risk warning for United Kingdom users
You could lose all the money you invest The performance of most cryptoassets can be highly volatile, with their value dropping as quickly as it can rise. You should be prepared to lose all the money you invest in cryptoassets. The cryptoasset market is largely unregulated. There is a risk of losing money or any cryptoassets you purchase due to risks such as cyber-attacks, financial crime and firm failure.Published on Oct 17, 2024Updated on Nov 17, 202513How does futures spread trading work on OKX Liquid Marketplace?
Trade all sorts of spreads: carry trades (spot vs future/perp), futures spreads (future vs future/perp), call/put spreads, calendar spreads, butterfly spreads, condors, ratio spreads, diagonal spreads, back spreads. Bespoke instruments: customize your own strategies with up to 20 legs.Published on Mar 13, 2024Updated on Sep 10, 20256What's demo trading and how do I use it?
By experiencing the process without the risk of losing real money, you can build confidence in your abilities before entering the real markets.Published on Dec 12, 2023Updated on Apr 3, 2026981What can I do with Discover in the OKX wallet?
money Why am I unable to access the DApp?Published on Feb 24, 2023Updated on Mar 25, 20266,364How do I automate grid trading strategies on futures grid trading bot?
By automatically buying low and selling high, users can make money from the difference in prices in rapidly moving markets. The trading bot’s futures grid mode creates a grid of price levels at which to trade. You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders based on your chosen strategy. If you've selected a long position, the bot will aim to buy and profit from further price increases.Published on Jun 13, 2024Updated on Sep 10, 202528OKX Web3 FAQ
We don't store or back up your keys and will never ask for them via email or SMS. Users should back up their seed phrases securely offline, as losing keys results in permanent loss of access to the wallet.9. Are we responsible for losses from DApps or DEXs accessed through the wallet? We only provide an access interface. Interactions with third-party DApps or DEXs are initiated independently by users.Published on Jan 19, 2026Updated on Feb 27, 202675Common scam tactics
The message says they can earn money by voting on ads for car companies. They begin chatting on Telegram. In the beginning, the person explains that if the user puts in some money, they can get even more money later. This makes the user think investing is a good idea. However, later on, the person changes the rules. They tell the user they have to pay more money to take out their earnings. They use various excuses to reject the user's requests to withdraw the money.Published on Sep 28, 2023Updated on Feb 6, 20262,631