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How do I turn on and sync multiple charts on a screen?
We generally support up to four charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely. Each chart can be set to its own timeframe, making it easy to analyze various timeframes simultaneously.Are all trading tools and indicators available in multi-chart view?Published on Aug 9, 2024Updated on Sep 10, 202530How to fix passkey error 50162 on Android devices
You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions. Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services.Published on Dec 8, 2025Updated on Dec 26, 20251,648How do I subscribe to Simple Earn Fixed?
This flexible system ensures your funds are utilized efficiently while providing you with a transparent and predictable consistent return.What are the benefits of Simple Earn Fixed? Fixed Term, Fixed APR: lend idle assets for a set term at a fixed interest rate. Enjoy consistent returns over a specific period, making financial planning more effective. Stable Interest: leverage the platform's advanced peer-to-peer matching system to earn stable interest effortlessly.Published on Aug 10, 2023Updated on Feb 10, 202692How to fix common issues with DEX trading wallet passkeys?
How do I transfer my assets if my device doesn't support passkeys? Asset transfers must always be approved with your personal passkey. Our platform cannot modify or use your passkey on your behalf. If your device doesn't support passkeys, you have two options: Switch to a supported device (iOS 17+ or Android 14+ with Google Services enabled). Use wallet release to transfer control of your wallet and manage assets independently.9.Published on Oct 1, 2025Updated on Jan 27, 20264,240What is Simple Earn Fixed and how do I subscribe?
With Simple Earn Fixed, you can earn interest for a fixed term at a fixed rate. You earn daily interest based on the lending annual percentage rate (APR). The interest will be accrued daily and all interest will be credited to your funding account when the borrower repays. App Tab Explore > Simple Earn > Fixed Note: Fixed Term, Fixed rate : Lend out your idle funds at a fixed rate for a fixed term.Published on Mar 20, 2023Updated on Jan 30, 202632How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560What's P2P price widget?
Select the widget to load the marketplaceAndroid version Long press on the screen Select Widget at the bottom of the screen Scroll over and locate OKX Select the P2P Crypto Prices widget type and select Add Widget Your homepage is now customized!How do I edit the P2P widget?Published on Sep 22, 2025Updated on Nov 17, 202522How do I discover new trading opportunities on OKX?
Learn how you can discover new trading opportunities on OKX Feed as below:How do I discover new cryptos through the news feed? Head over to the discover option on the main menu Select Opportunities from the main options. Once in, you'll be able to find the latest news update within the Feed. Read through the latest news update from the Opportunities feedHow do I discover the latest news from the trading chart screen?Published on Jan 17, 2025Updated on Apr 6, 2026260Why did my identity verification fail?
Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How to check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link.Published on Sep 5, 2023Updated on Apr 7, 202611,528How do I raise a dispute when using P2P trading?
On the app Head over to the canceled order page and select the Need help? option Enter the first entry to raise a dispute via the Need help? option A page of Get help will load up and you have to select the issue of your dispute Select the Raise dispute option and proceed to follow the instructions on-screen Order dispute can also be raised order via appOn the web Head over to the canceled order and select the Need help? option Enter the first entry to raise a dispute via the Need help?Published on Aug 22, 2023Updated on Apr 6, 20263,526X Layer upgrade and OKT/OKB asset handling FAQ
After the burn, all OKB transferred to the black hole address will be automatically burned, manual OKB burns will stop, and the total supply of OKB will be fixed at 21 million.Will OKT deposits now also be exchanged at the same average closing price? Yes. OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time.Published on Aug 13, 2025Updated on Jan 29, 202627How do I add OKX widget on my phone?
Long press on the screen Select Widget at the bottom Scroll over and locate OKX Select the widget type you prefer Select the settings icon to edit the watchlistHow do I add floating widget? Market Tracker Open OKX app Select any trading pair from homescreen to enter the chart page Select More at bottom right corner Select Market Tracker Turn on Floating Window toggle Select Add to add the trading pair(s) you would like to track. You should be able to see an OKX widget on the screen edge.Published on Aug 15, 2023Updated on Apr 1, 20265,875How do I turn on the Economic Calendar on the original chart?
How to activate the Economic Calendar?Published on Mar 10, 2025Updated on Mar 24, 20263What's the difference between a fixed term and a flexible term in Earn?
A fixed term means your crypto deposit needs to be in that offer for a minimum number of days before you can redeem your earnings. Every fixed term will have an estimated number of days for the deposit. The actual date you can redeem your earnings may be different, and we'll send you an email when they're ready. If you end a fixed term early, you'll get your original deposit back, but you won't get any earnings. A flexible term is just that — more flexible.Published on Aug 10, 2023Updated on Nov 17, 202582How do I turn on the order sharing feature?
Below is how you can switch on the feature: To enable this feature, head over to the settings on the trading screens and select Features > Settings Select Settings under the Features section In the Preferences within Settings, turn on Allow order sharing Enable the Allow order sharing option in the Settings section Head back to the trading page and select the Share symbol besides your trading Proceed with selecting the share symbol in your trade area Review your order parameters and Share now SelectPublished on Jan 14, 2025Updated on Mar 31, 20268