All
FAQ
Announcements
Product documents
How to prevent phishing emails?
The email contains odd writing Many phishing emails have unusual grammar, spelling mistakes, or unnatural wording. The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it.Published on Jun 24, 2025Updated on Dec 16, 20253What's a private key/seed phrase?
This can happen for a few reasons: Input errors: Make sure the seed phrase is entered exactly as saved, including the correct spelling and word order. Different derivation paths: Some wallets use different derivation paths to generate addresses from the same seed phrase. When recovering your wallet, check that the derivation path settings match those used when the wallet was first created. Incomplete or incorrect backup: Ensure your original backup is complete and accurate.Published on Aug 24, 2023Updated on Mar 2, 20262,829How do I automate strategies on Arbitrage bot?
The bot will automatically choose to buy or sell based on the portfolio selected Set Margin mode: choose between Cross Margin (uses all account funds) or Isolated Margin (only uses a set amount of funds) Place both orders: review the details and hit Both Legs to execute both orders simultaneously Set your parameters according to your preference before selecting Both legs to proceed with orders Both strategies allow you to minimize risk while making the most of price differences or funding rate opportunitiesPublished on Nov 14, 2024Updated on Feb 9, 202649How do I modify TP/SL?
TP allows you to automatically close a trade when the price reaches a certain level of profit, while SL helps minimize losses by closing a trade when the price hits a predetermined level of loss. We provide robust features to set and modify these parameters easily on both our web platform and mobile app. Learn more on our TP/SL here. Here's a detailed guide on how to modify TP/SL orders on our platform.How do I modify TP/SL?Published on Jun 13, 2024Updated on Sep 10, 202533The beginner introduction to OKX loan
As you hit your desired price, simply pay off the loan and keep the profits.Published on Aug 4, 2023Updated on Mar 4, 2026404What's Spot DCA (Martingale) bot and how to use it?
The process stops once a target profit is reached, the maximum number of trades is hit, or the user’s stop loss limit is triggered. Traders use this strategy when they believe prices will rise eventually, buying more when prices drop to average out the cost. It’s commonly used in volatile or sideways markets to take advantage of short-term price swings.How do I set it up?Published on Nov 13, 2024Updated on Feb 9, 202628How do I place a TP/SL with Limit Order?
When the market price hits this level, the SL order will be executed to limit your losses. Trade > select TP/SL > OCO > enter amount for TP trigger price and SL trigger price > Sell Fill in your TP/SL trigger prices to proceed with your tradingPublished on May 31, 2024Updated on Feb 12, 2026280What's Dual Investment and how do I use its auto-renewal?
Scenario B: BTC hits or surpasses your target price. You've sold your BTC for more than you initially paid, and in return, you earn extra USDT. While Dual Investment offers flexibility and potential rewards, it's essential to remember that it's a non-principal protected product. The final payout, whether in crypto or stablecoin, is contingent on the market conditions at expiration.Published on Nov 7, 2023Updated on Feb 12, 20261,539Spot grid bot FAQ
If not, the bot will attempt to draw from the main account balance when needed.When the current price hits the grid's lower limit: A new buy order is placed one level below the grid’s lower limit, using additional funds from the main account. (If there are insufficient funds, no buy order will be placed.) Once this buy order is filled, a sell order will correspondingly be raised to complete the order group.Published on Aug 28, 2025Updated on Jan 22, 202615How do I start trading cryptocurrency on OKX with Smart Trading?
With copy trading, bot trading, and signal trading at your fingertips, you can immediately hit the ground running and get straight to executing trades, even if you lack previous trading experience. Learn a lot about Smart Trading, from understanding its concept to leveraging the strengths of each Smart Trading product here, so you can get started with trading crypto on our platform with Smart Trading.What's Smart Trading?Published on Apr 7, 2024Updated on Oct 15, 202571What are OKX's crypto trading bots and how do I utilize it?
A special feature called Continuous Trading Cycles allows the trading bot to keep running, buying during dips and selling during rebounds, or starting new trading cycles after hitting the take-profit target. Learn how to use the Spot DCA (Martingale) trading bot here.What's the Recurring Buy trading bot?Published on Jun 6, 2024Updated on Jan 28, 2026743Futures grid bot FAQ
When it hits your TP or SL target, the system cancels all open orders and closes your positions at market. Note: TP/SL values are trigger conditions, not guaranteed execution prices. Due to volatility and market depth, the actual close price and final total return may differ from your TP/SL settings.14. How can I stop a futures grid bot? You can stop a bot in several ways: Manual stop Open the bot details page and click/tap “Stop.”Published on Oct 3, 2025Updated on Dec 26, 20259
Showing 1-12 of 12 articles