How do I access deposit and withdrawal account history/my trades?

1. Self-service retrieval

On the OKX trading platform, users can retrieve the following account history through self-service:

• Funding history: The funds account history includes account history of deposits, withdrawals, Grow, red packets, event bonuses, and more. You can query account history starting from February 2021;

• Trading history: The transaction account history includes records for Swap, Spot, Leverage, Options, Lending, Transfers, Structured Products, and more. You can query records from January 28, 2021 onwards.

Steps for self-service retrieval of funds account histories

You can view your deposit and withdrawal records (including hash value and withdrawal address) for the past year on the OKX website via the following paths:

• Deposit records: On the OKX website, select Deposit at the top > All deposits to view your deposit records for the past year.

• Withdrawal records: On the OKX website, Tap Assets at the top > Withdrawal > All withdrawals to view your withdrawal records for the past year.

For deposit and withdrawal records older than one year and trading records older than 90 days, you can view them on the OKX website by selecting Assets at the top > Order center > Funding history or Trading history > Filter by date, crypto, and statement type to download the required statement records.

Download deposit records for a custom date

1. Select the date, crypto, and select Deposit as the main account type to view your deposit records from the past three months.

2. Select Download > Date range > Customize > Choose the start date and end date, you can select all deposit records since February 1, 2021 > Tap Export.

3. After the report is exported, you can tap the Download icon to get the file or tap the Copy download link icon to paste it into your browser. After copying the link, please check it as soon as possible, as the link will expire in 1 hour.

Important note:

1. Currently, only the web version supports self-service account history downloads; the app version does not support this for now. You can view records from the past 90 days on the app.

2. The main account can download all sub-account account histories at once.

3. Downloading the account history also provides a Copy download link feature. The link has a 24h time limit, making it convenient for users to directly forward the download link for the report.

4. Trading history provided by the platform for users to query and track trading details. It is an important feature of the platform and currently can't be deleted directly.

2. Customer support assistance in retrieving

If you need to retrieve earlier account history records (funding history before February 2021, or trading history before January 28, 2021), you can tap the button below to request the account history retrieval service. Please provide the specific time range for which you need to retrieve account history, and customer support will process your request within 1-3 days.