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What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Apr 6, 2026FAQWhat can I do if my device is running in an unsafe environment?
You can either manually set the correct time or enable automatic synchronization so that your device matches internet time. If the problem still occurs, contact customer support promptly.What should I do if my account is automatically logged out on the PC while using a virtual machine? A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation.Published on Jan 19, 2023Updated on Feb 12, 2026FAQ298How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on Nov 17, 2025FAQ3How do I verify OKX's ownership and balance of the wallet address?
Compare the proof of reserves published by OKX and the output results, the balance of all addresses and the balance in the proof of reserves are consistent, which can prove the sum of balances that OKX has at the time of the snapshot.AppendixUse third-party node RPC (example: Infura, Alchemy) Configure the RPC parameters of each chain archive node in the rpc.json file, as shown in the following figure: Get the evm archive node Install the archive node manually.Published on Sep 26, 2023Updated on Jan 26, 2026FAQ996How do I set up wallet release for my DEX trading wallet?
Ensure you always have full access to your assets. Use a web-based tool to transfer funds to your wallet when it's needed.How does wallet release work? In summary, here's how it works: On the OKX app, trigger Wallet Release to transfer control of your DEX trading wallet to your preferred wallet address. It's crucial for you to carefully review your preferred wallet address and original DEX trading wallet address in the app.Published on Sep 24, 2025Updated on Nov 17, 2025FAQ1How do I protect my account from Trojan horse takeovers?
If you use passkeys or two-factor authentication (2FA) that are synced across devices, these can also be extracted, allowing the hacker to gain full control of your account.What should I do if I suspect my account has been compromised? If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting.Published on May 30, 2025Updated on Feb 5, 2026FAQ11OKX to list MON (Monad) for spot trading
Project introduction Monad is a Layer 1 blockchain that aims to improve scalability compared to existing networks, such as Ethereum, while maintaining compatibility with the Ethereum Virtual Machine (EVM).Published on Mar 23, 2026Updated on Mar 23, 2026AnnouncementsZero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
It takes 3 hours on a single 10-core machine, compared to previous version's 36 hours using nine 64-core machines. This speedup is due to the usage of the Plonky2 framework, which compiles Rust-coded circuits into efficient machine language instead of using slower Python scripts. We also enhanced Plonky2 to run some computations on GPUs, reducing the time by an extra 30%. Better auditability: With Version 2, we use a high-level framework that handles complex cryptographic details for us.Published on Oct 21, 2024Updated on Feb 11, 2026FAQ92How do I safeguard my Web3 wallet from fraudsters?
Avoid taking screenshots as internet-connected devices may pose a risk of data leakage We recommend that you manually transcribe the mnemonic phrase and store it in a secured location.Published on Dec 13, 2023Updated on Jan 27, 2026FAQ988Why is my deposit/withdrawal suspended?
A blockchain node is any machine that's connected to the blockchain network. This could include smartphones, ASICs, and servers. The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network. For example, a node in the Bitcoin network downloads the entire blockchain, verifies transactions, and mines new blocks.Published on Aug 31, 2023Updated on Jan 26, 2026FAQ992OKX to list PROVE (Succinct), DOOD (Doodles) for spot trading
Project introduction Succinct is a protocol focused on verifiable computation, enabling developers to easily generate and verify zero-knowledge (ZK) proofs in a variety of settings using its general-purpose zkVM (zero-knowledge virtual machine).Published on Oct 17, 2025Updated on Nov 17, 2025AnnouncementsHow do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Apr 6, 2026FAQ3OKX to list SPACE (Spacecoin) for spot trading
Project introduction Spacecoin is the world’s first DePIN powered by satellites, building trustless internet connectivity on a global scale.Published on Jan 23, 2026Updated on Feb 11, 2026AnnouncementsHow do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Apr 1, 2026FAQ78How do I get my individual account verified?
Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Social Security Number (SSN) Note: it's mandatory to provide your Social Security Number (SSN) for you to pass the identity verification process. Residential address ID documents We accept valid state-issued IDs, driver's licenses and passport.Published on Aug 7, 2024Updated on Dec 19, 2025FAQ36