All
FAQ
Announcements
Product documents
How do I reverse my trading position with one tap?
The One-tap reverse feature lets you adapt immediately by flipping your position with a single action. Preserve position sizing: the reverse function automatically opens a new position with the same size and leverage settings as your previous one. No need to recalculate or reconfigure your order parameters. Minimize execution errors: reversing a position manually could lead to mistakes in quantity or price input. One-tap reverse reduces that risk by automating the action with default precision.Published on Jul 5, 2025Updated on Jan 2, 2026FAQ8Trading Signal Bot Alert Message 2.0 Specifications
AlertMsg Specification - action Position Mode: The Signal Bot operates in One-way (i.e., Buy/Sell) mode, meaning bot will only hold positions in one direction for a given instrument. Open Orders ENTER_LONG: Open a Long position with the expectation that its price will rise. ENTER_SHORT: Open a Short position with the expectation that its price will decline. Close Orders EXIT_LONG: Close a Long position partially or fully via selling the holding positions.Published on Aug 30, 2023Updated on Apr 1, 2025Product documentationHow do I verify OKX's ownership and balance of the wallet address?
The BTC wallet adopts two signature methods: single signature and multi-signature Multi-signature adopts 2/3 signature, and each piece of data contains two signatures, which are signed by two private keys among the three private keys held by OKX. By verifying the two signatures, it can be ensured that OKX has at least two of the private keys, thus proving that OKX has ownership of the multi-signature address.Published on Sep 26, 2023Updated on Jan 26, 2026FAQ993Buy/sell/convert spread disclosure
In certain cases, such as during extreme market conditions, your order may fail, and you will need to submit a new one.Published on Apr 15, 2025Updated on Jan 22, 2026FAQ2How do I create passkeys? (web)
Once the passkey feature is activated, at least one passkey must always remain linked to the account.Published on Jan 19, 2025Updated on Feb 9, 2026FAQ2How do I create passkeys? (app)
You'll be notified once it's complete Select the reset icon to reset your passkeyRemove passkey You can remove a passkey only if you have more than one set up. If your account already has 10 passkeys, you'll need to remove one before adding a new one. To remove a passkey: Select the passkey you want to delete Complete the verification process to confirm the removal Note: removing your passkeys may potentially lower the security level of your account.Published on Aug 16, 2023Updated on Mar 3, 2026FAQ12,594How do I use a physical security key to protect my account?
One-time CAPTCHA-based authentication Similar to other traditional authenticators (for example, Google Authenticator or Microsoft Authenticator), which generates time-based one-time passwords (TOTP).Published on Jan 10, 2025Updated on Feb 12, 2026FAQ16,926How do I set up a recurring buy plan?
We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on Jan 23, 2025Updated on Dec 31, 2025FAQ49Strategy order types
Orders will be placed one by one with each subsequent order only being placed once the previous order has been fully filled. The order size will be the smaller amount between the remaining stop order amount yet to be placed and the max number of contracts for a market order.Published on Nov 30, 2022Updated on Jan 20, 2026Product documentationIceberg strategy
When the last market price exceeds 2*(Price variance), the previous order would be canceled, and a new one will be placed. When the total trading volume equals its total amount, the bot will stop the order and end its operation.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationHow do I track my assets when trading in Spot and Futures mode?
The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed. Once you select Filter after selecting it, you can select which Positions type to display in the list.Published on Oct 23, 2024Updated on Feb 12, 2026FAQ17Spot DCA (Martingale)
Replicate parameters: One-click set-up to recreate your running bot with the same parameters.Published on Apr 27, 2023Updated on Aug 5, 2025Product documentationGet started with Orbit livestream
If you wish to include a Featured token in your livestream, select one from the dropdown menu Select Create stream key. Your stream key and stream URL can be found under the streaming window. Copy the stream key and stream URL, and paste it into your preferred external streaming software. The following screenshots use OBS as an example. Paste the stream key and stream URL into your external streaming software. Configure the source of your video and audio.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationIceberg strategy FAQs
An iceberg order is an algorithmic order that allows you to: Slice large orders into multiple small orders Orders will be placed on the market according to their preferred mode (Quick execution/Price-speed balance/Passive queuing) When one of the smaller orders has completely filled, or the level changed from the initial orders, the system will check the depth and place the order accordingly.Can I have an example of how the Iceberg bot works?Published on Aug 4, 2023Updated on Dec 30, 2025FAQ15How do I fix common issues with DEX trading wallet passkeys?
If you see this message, go to Passkey Management and remove any passkeys you no longer use before adding a new one.3. When do I need to reset my passkey? You'll need to reset your passkey if your old device is lost or you accidentally delete the passkey.4. What if I lose my passkey? If only one passkey remains, you won't be able to delete it. In this case, you must reset your Exchange passkey first. Once reset, you'll receive an email link to set up a new passkey for your DEX trading wallet.Published on Nov 4, 2025Updated on Nov 17, 2025FAQ1