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How do I find my deposit address and tag/memo/comment?
You can select Copy to copy both the deposit address and tag/memo/comment or select Share to share them with your friends and familyOn the web Log in to your account and select Deposit Select the crypto you want to deposit, then select the designated deposit network You'll see your Deposit address and tag/memo/comment if it's required Note: if your selected crypto comes with a tag/memo/comment, there is a Deposit reminder that you need to read and acknowledge before viewing the deposit details.Published on Aug 22, 2023Updated on Apr 2, 2026FAQ68,371Why hasn't my withdrawal arrived in the account?
If the corresponding platform doesn't require a tag/memo/comment, you can enter 6 random digits in the Tag/memo/comment field on our platform's withdrawal page. Note: if you enter an incorrect/missing tag/memo/comment, it could lead to withdrawal failure. In such a case, you can reach out to our customer support for assistance.Published on Aug 22, 2023Updated on Apr 7, 2026FAQ20,656How do I complete the required tasks shown in the app?
If there's an additional comment box, you may include any extra context that might help with the review. After submission Once you've completed all fields and uploads, our team will review your submission. If you have further questions or need help uploading your documents, feel free to contact us via our chatbot on our Support Center.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ35Why hasn't my deposit been credited?
In such a case, you can reach out to our customer support for assistance.Incorrect or missing tag/memo/comment The crypto that you want to deposit might require filling in a memo/tag/comment. You can find it on our deposit page. You can find the Tag on our deposit page If you find a tag, enter the tag in the Tag field on the corresponding platform's withdrawal page.Published on Sep 1, 2023Updated on Apr 3, 2026FAQ13,755What should I do if I deposit to the wrong address?
Please refer to the relevant documentation for more details: How do I find my deposit address and tag/memo/comment?Published on Oct 15, 2024Updated on Feb 12, 2026FAQ232OKX Orbit Creator Rewards Program is Now Live
Level of community activity This measures how much engagement community has with a creator's content, measured by metrics such as likes, comments, and overall interaction frequency.Published on Apr 2, 2026Updated on Apr 2, 2026Product documentationHow do I protect my account from Trojan horse takeovers?
Social Media Traps Hackers may impersonate legitimate brands or accounts and distribute malicious links through public posts, comments, or group discussions. Fake System or Driver Updates Pop-ups mimicking system update prompts or driver installations (e.g., GPU drivers) may mislead users into installing malware disguised as legitimate software.What are the warning signs of a Trojan infection or account takeover?Published on May 30, 2025Updated on Feb 5, 2026FAQ11
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