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ALL-IN Campaign terms and conditions
All applicable taxes, costs, and additional expenses associated with the acceptance and use of the prize are the sole responsibility of the Campaign prize recipient. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on Aug 18, 2025Updated on Nov 17, 20251Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on Oct 17, 2024Updated on Feb 12, 20261,834How do I get my individual account verified?
They must meet the following requirements: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses, and hats.Published on Aug 7, 2024Updated on Dec 19, 202536How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on Nov 28, 2024Updated on Sep 10, 202512My phone isn't working, what should I do?
I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 1, 2024Updated on Jan 27, 20267Introducing USD deposits and withdrawals
If a withdrawal is returned to us, there may be additional fees charged by your bank.USD deposit and withdrawal limits Limits help protect your account and allow us to comply with regulations we're subject to. When processing a deposit or withdrawal, minimum and maximum transaction limits apply to individual payment channels. Currency Channel Minimum Max. Cumulative Deposit Max.Published on Feb 14, 2025Updated on Mar 3, 202613Trading Signal Bot FAQs
One-Size-Fits-All Approach: Alternatively, we offer a versatile and general-purpose format suitable for all users. Regardless of whether you use scripts (strategy or study), indicators, or manual charting alerts, this "one-size-fits-all" format adapts to your needs. Both these formats, along with detailed specifications, are readily available in the Alert Msg Specs document.Published on Oct 9, 2023Updated on Mar 31, 2026136What's a dusting attack?
The accumulation of crypto dust is a common occurrence; most of the time, it’s nothing to worry about. Crypto exchanges help alleviate the issue associated with crypto dust by allowing users to swap their dust for governance tokens. This encourages users to make more transactions, which results in the exchange benefitting from the related fees. Meanwhile, users can get rid of the dust in their wallets.Published on Oct 4, 2024Updated on Mar 3, 202613How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Both a strategy and a philosophy, by integrating trading bots into the hoarding process, we're able to compound the value of the hoarded tokens accumulated through arbitrage, and enjoy the gains when both coins rise in value over time.How does the ETH/BTC Bot work? The ETH/BTC Bot operates by leveraging the constant oscillation of the ETH/BTC exchange rate.Published on Mar 6, 2024Updated on Sep 10, 202527How do I use recurring buy trading bot?
Simply deselect the selected crypto to remove the asset or select Reset to clear all of the selected crypto from the list.Published on Aug 30, 2024Updated on Jan 28, 2026587A beginner's guide to identity verification
We're required to ask for your residential address in order to verify your identity for our regulatory compliance program. Providing a residential address will also help keep your account secure.7. I'm under the age of 18. Why can't I sign up? Due to applicable local laws and regulations, you must be 18 or older to access our products and services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you.Published on Oct 9, 2025Updated on Dec 30, 20253How do I stay safe from phishing SMS using the name OKX?
You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on May 9, 2025Updated on Mar 4, 2026321What's Satoshi test and how do I complete it?
In response to the evolving regulatory landscape surrounding cryptocurrency transactions, we're committed to upholding compliance standards established by the Financial Action Task Force (FATF) and local regulatory bodies. One key recommendation underscores the necessity of reassessing the transfer of crypto assets, particularly concerning self-hosted wallets.Published on May 28, 2024Updated on Feb 17, 202660Why hasn't my deposit been credited?
Make sure you deposit at least the minimum deposit amount shown on our Deposit page We're unable to process any deposit amount less than the minimum, nor are we able to reverse or refund the transaction.Published on Sep 1, 2023Updated on Apr 3, 202613,767How do I register an account on OKX?
We're a global digital asset platform offering a wide range of services, including spot and derivatives trading, a decentralized exchange (DEX), crypto loans, and an NFT marketplace. You can trade cryptocurrencies with deep liquidity and advanced tools, explore cross-chain swaps through the OKX DEX, and borrow funds by using your assets as collateral.Published on May 23, 2024Updated on Apr 7, 202627,202