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Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 202512How do I verify my identity with ID and selfie photos?
The photos of your ID should also show all corners of the ID card or document. Usually, you'll be required to upload both the photo side and the back side of your ID, as shown in the examples below. Photo side of ID Back side of IDHow to properly take a selfie while holding my ID?Published on Sep 4, 2024Updated on Mar 10, 202644How do I fix common issues with DEX trading wallet passkeys?
What should I do if a security check blocks me during wallet release? The system will show the type of risk detected. You can either follow the on-screen instructions to amend your wallet address and try again, or choose to ignore the warning and continue.7. What's the difference between DEX trading wallet passkeys and passkeys for Exchange or Pay? The DEX trading wallet and Exchange share the same passkey. To use it in CeDeFi, you'll need to authorize it on Exchange first.Published on Nov 4, 2025Updated on Nov 17, 20251What's Satoshi test and how do I complete it?
Satoshi Test Pros and Cons are as below: Pros Cons Reliable method for confirming control over a private address. Multiple criteria are required for a successful test. Supports most networks. (BTC Lightning is unsupported) Involves network fees borne by the user. How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds.Published on May 28, 2024Updated on Feb 17, 202659Passkey FAQ
To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone? If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby.Published on Mar 19, 2025Updated on Mar 4, 2026116What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
The 7-day max drawdown rate of the futures DCA (Martingale) strategy = absolute value of the max drawdown / highest net value.8. Why is the estimated liquidation price higher or lower than the order price for additional positions? The estimated liquidation price assumes that the initial order and all safety orders are filled one by one. After each assumed fill, the system recalculates the liquidation price.Published on Apr 3, 2024Updated on Jan 28, 202681How do I manually set up spot grid trading bots?
This option may be useful if the asset price increases or decreases beyond the range you set, and they essentially exit your position either in profit or to limit further price fluctuations Enter your SL/TP levels, check the trade details and select Confirm to deploy the spot grid trading bot You can check your open positions in the Bots tab on the main trading dashboard. Selecting Bot will show additional information about trade, including open orders and trade history.Published on Jun 6, 2024Updated on Nov 17, 2025203How do I buy crypto with Apple Pay?
You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available only to United States (US) residents who have completed account verification. Please note that access also depends on the device supported by Apple Pay, and may differ from your verified country of residence with us. Apple Pay isn't supported on web or Android devices at this time.How do I buy crypto with Apple Pay?Published on Jul 22, 2025Updated on Dec 3, 20251How do I create passkeys? (app)
If you want to create your passkey on a different device, select Other Options Select iPhone, iPad, or Android device Select iPhone, iPad, or Android device to create a passkey with other mobile devices Use the other device to scan the QR code and complete the authentication Select Security key (only available on iOS devices) Select Security key to create a passkey with your external security key Insert your security key and follow the instructions to create your passkeyVerify with passkey Here'sPublished on Aug 16, 2023Updated on Mar 19, 202612,808How do I explore new trading opportunities on OKX?
Everything on the feed will automatically show up in your native language. OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on Jan 17, 2025Updated on Oct 15, 20253How do I set up wallet release for my DEX trading wallet?
Note: After this initial setup, you only need to repeat Step 4 to run the project again.ii) Windows users Double-click offBoarding_Windows_script.bat in the Wallet-Release-main folder. If Windows Defender SmartScreen shows a warning, select More info > Run anyway. If you see a permissions error, right-click the file and select Run as administrator. After setup, you will see a node_modules folder and a .env file.Published on Sep 24, 2025Updated on Nov 17, 2025How do I authorize a new device when I log in?
Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery.Published on Aug 31, 2023Updated on Mar 16, 202613,689Why can’t I see or use my crypto balance?
The asset was executed via copy/lead trading (for example, the trade was placed under a follow trading arrangement), so the funds may still be allocated or settled in the copy trading system before reflecting on your main balance. Some blockchains use a UTXO model, where your balance is made up of discrete unspent outputs created by previous transactions. These outputs must be confirmed on the blockchain before they become available to spend or show in your balance.Published on Oct 14, 2025Updated on Jan 15, 20263I haven't received the SMS code
Select didn't receive anything to change different verification method You can choose other alternatives you would like to use to verify Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code If the above doesn’t help, you can try to self-reset your mobile number from our app according to our guidance If self-reset still doesn't work, submit a requestPublished on Aug 16, 2023Updated on Feb 9, 202623How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Total PnL shows your bot’s overall profit or loss at any given moment. It’s an accurate snapshot of your bot’s performance, as it combines both realized and unrealized gains. Grid Profits and Unpaired PnL are components of the Total PnL. They’re displayed separately to help you better understand what’s driving your bot’s performance.Published on Jun 20, 2025Updated on Nov 26, 202550