All
FAQ
Announcements
Product documents
How do I reset Two-factor authentication (2FA)?
details and select Confirm You'll receive a confirmation upon successfully resetting your authentication method If you don't remember password, can't login: Please follow here to reset both your password and two-factor authenticationOn the web If you remember password but fail two-factor authentication (2FA) Log into your account as usual, then the system will trigger two-factor authentication In Unable to verify?Published on Sep 15, 2023Updated on Mar 28, 20266,183How do I reset my Two-factor authentication (2FA)?
section, select reset Select Reset to proceed You'll be prompted to download the OKX app Note: you're not allowed to perform withdrawal within 24 hours after you've reset or changed your authenticator appPublished on Sep 15, 2023Updated on Oct 15, 202524OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
If you have not received the event rewards within 48 hours after completing the account verification, please contact customer service, and we will actively follow up on the situation.Published on Dec 26, 2023Updated on Apr 3, 20264,135US Crypto gift FAQ
Recipients redeem the gift using a simple code directly inside the app. This makes sharing digital assets easy and convenient.Who can send crypto gifts? During the Crypto Gift Campaign Period, eligible OKX customers residing in the United States who have completed advanced identity verification (“KYC”) may participate in the crypto gift campaign. Each eligible participant can create and share up to five (5) crypto gifts valued at $50 each with their friends.Published on Nov 24, 2025Updated on Dec 2, 20253US CeDeFi Trade FAQ
Use a strong passcode on your device and enable biometrics. Turn on available backups for passkeys in your device settings. Only approve transactions you understand, and verify network, token, and address every time.What are the advantages of using CeDeFi trading? Skip the hassle of managing private keys or seed phrases You don’t have to back up or remember complex private keys or seed phrases.Published on Nov 4, 2025Updated on Dec 4, 20251US Christmas Crypto Gift Campaign
For more details, please refer to the OKX US Terms of Service and US Risk & Compliance Disclosure. OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to www.okx.com © 2025 OKX. All rights reserved.Published on Dec 24, 2025Updated on Dec 24, 2025US Holiday Campaign - Terms and Conditions
Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities exist that use the OKX brand to offer services and products to non-US users. US users are expressly prohibited from accessing any of those foreign products and services. Please note that the value of rewards may fluctuate. Due to such price fluctuations, the value of your reward may increase or decrease in value at any given moment.Published on Nov 6, 2025Updated on Dec 2, 2025US Referral Bonus Terms and Conditions
See OKX's US Risk & Compliance Disclosures for more information. OKX INC. operates under the OKX brand and is a federally registered money service business and a state licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities affiliated with OKX use the OKX brand to offer services and products to non-US users.Published on May 16, 2025Updated on Nov 17, 20252US New User Promotion Terms and Conditions
See OKX's US Risk & Compliance Disclosures for more information. OKX INC. operates under the OKX brand and is a federally registered money service business and a state licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities affiliated with OKX use the OKX brand to offer services and products to non-US users.Published on May 16, 2025Updated on Nov 17, 20254US USDG Deposit Match Campaign Terms and Conditions
Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities exist that use the OKX brand to offer services and products to non-US users. US users are expressly prohibited from accessing any of those foreign products and services. Please note that the value of prizes may fluctuate. Due to such price fluctuations, the value of your prize may increase or decrease in value at any given moment.Published on Oct 10, 2025Updated on Nov 17, 20257How do I use Merchant Coupon Code?
Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on Mar 5, 2025Updated on Sep 10, 20255How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on Mar 5, 2025Updated on Sep 10, 20254How do I use the chart trading layout?
The new web charting trading layout brings a range of benefits to traders, enhancing their efficiency, trading experience, and control over their strategies. The layout includes fullscreen chart view, direct trading capabilities, and sophisticated drawing tools to elevate efficiency and simplify the trading process. The extended charting screens aid traders in conducting thorough analyses with...Published on Jan 29, 2024Updated on Feb 12, 2026125What's demo trading and how do I use it?
Demo trading environments simulate real-world market conditions by using real-time market data and trading tools, allowing traders to experience the ups and downs of the crypto markets without actually risking any money.Can experienced traders benefit from using crypto paper trading and practice trading?Published on Dec 12, 2023Updated on Apr 3, 2026981