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How can you protect yourself from a phishing attack?
They're also known for sending out the phishing link via SMS, accompanied by a message that requests the targeted user to upgrade their identity verification level, which leaks their account info to the phishing link. Once the account password and other information is leaked, the assets in the user account will be quickly transferred away.3. How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,691Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
The transfer process may take a few days. Untradable crypto dust refers to crypto that has a value too small to trade. After the transfers, you can check your Funding account for the relevant assets and transfer history.Published on Aug 28, 2023Updated on Nov 12, 2025Product documentationHow do I withdraw USD with Bank transfer (ACH)?
You can complete a USD withdrawal from your OKX account to your bank account. This payment method is currently only offered to our US customers residing in eligible states for cash withdrawal services.How do I make a USD withdrawal with ACH bank transfer?Published on Feb 4, 2025Updated on Feb 18, 2026FAQ11How do I deposit USD or USDG with Bank transfer (ACH)?
You can complete a USD or USDG deposit from your bank account to your OKX account using an ACH bank transfer. This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states. To initiate a transfer, you'll need to link your bank account via our trusted partner, Plaid. Once you've submitted your ACH deposit request, you can start trading immediately.How do I make a USD deposit with ACH bank transfer?Published on Jan 10, 2025Updated on Feb 12, 2026FAQ2How to transfer crypto from Coinbase to OKX?
Introduction You can deposit euros quickly and easily on OKX by using iDEAL, the trusted Dutch payment method. But what to do if you already have crypto's which you want to transfer to OKX? In this article, we'll take you step by step to the process of transferring funds from Coinbase to OKX. Why would you transfer your crypto to OKX?Published on Jun 19, 2025Updated on Jun 26, 2025FAQ6How can I protect myself from scammers?
They may send fake or edited screenshots to rush you into releasing tokens. Always verify the actual amount received in your account before releasing the token. If you notice any discrepancies, please don't release the token and submit an appeal immediately.4. What should you do if you received money from an account that's not with the buyer's name, but the buyer selected the Payment Completed option?Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,068How do I withdraw USD with U.S. Domestic wire transfer?
Domestic wire transfers are a great way to withdraw larger amounts from your OKX balance to your bank account. In most cases (depending on your bank), they are processed on the same business day (or up to 3 business days). Please note your bank may charge additional fees to receive a domestic wire transfer. You can complete a USD withdrawal from your OKX account to your bank account.Published on Feb 5, 2025Updated on Dec 3, 2025FAQ10How do I transfer/deposit crypto with my sub-accounts?
Sub-accounts can be used for spot, spot leverage, contract trading and deposits for standard sub-accounts, but withdrawals are not allowed. You can only transfer crypto from your main account into your sub-account. To transfer funds from your sub-account back to your main account, you must do this within the main account.How do I transfer crypto from my main account to sub-account?Published on Jan 14, 2025Updated on Apr 3, 2026FAQWhat can help prevent P2P crypto scams and protect my assets?
Always check your bank account or crypto wallet to confirm that you've received the funds from your P2P deal before you see the "I have received the payment" status in the P2P order and before authorizing a crypto transfer. Only trade with verified merchants. Verified P2P merchants on our platform require a higher level of identity verification, so P2P disputes can be handled more efficiently.5.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,459Common scam tactics
This can lead individuals to unknowingly transfer their funds to fake accounts or fraudulent platforms. As a result, these individuals then encounter difficulties when attempting to withdraw funds or receive what was promised. Unfortunately, this can ultimately lead to financial losses for those affected. Friendly reminder: we don't encourage you to engage in offline transactions due to unforeseen risks. We kindly ask you to remain vigilant throughout the transaction process.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,629What are Source of Funds (SoF) and Source of Wealth (SoW)?
Do not submit information about someone else’s assets or screenshots of your account deposits. Examples: If the funds you transfer to OKX come from your personal salary, you can select Employment Income as the funding source and submit documents proving your salary, such as an official employment contract or payslips. If the funds come from selling a property, you can select Proceeds from Non-Digital Asset Sale and submit the property sales agreement or tax documents for verification.Published on Dec 24, 2024Updated on Apr 3, 2026FAQ743How do I deposit USD with a debit card?
You can complete a USD deposit from your bank account to your OKX account using a US-bank issued debit card. This payment method is currently only offered to our U.S. users who have completed verification and reside in eligible states. To initiate a transfer, you'll need to add your debit card which is issued by a US bank and is not expired.Published on Mar 2, 2026Updated on Mar 2, 2026FAQHow do I deposit USD with U.S. Domestic wire transfer?
You can find the remaining limit under the deposit instructions. Kindly refer here for details. Note: The deposit processing time will differ based on your bank. It usually takes between 1-3 business days. Make sure the name on your OKX account matches the name on your bank account. While we don't charge a fee for USD deposits via domestic wire transfer, your bank may charge additional transfer fees. Ensure that the amount you transfer is within the minimum and remaining limits.Published on Feb 5, 2025Updated on Feb 12, 2026FAQ9How do I protect my account from Trojan horse takeovers?
If you detect suspicious activity on your device or account, act quickly: Disconnect from the Internet — turn off Wi-Fi or power down your device and router If you can still access your OKX account, freeze it before disconnecting. If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account.Published on May 30, 2025Updated on Feb 5, 2026FAQ11How do I buy crypto with ACH?
On the web Log in to your account at okx.com, go to Trade, and select Buy Choose the crypto asset you'd like to purchase (for example, USDT) and enter your desired amount in USD Select Payment method, then select Bank transfer from your linked bank accounts Select your linked bank account from the Bank transfer section Verify your order details, then select Next Review all details on the Buy preview page to ensure the information and payment method are correct Select Buy [Crypto] (for example, BuyPublished on Apr 25, 2025Updated on Dec 31, 2025FAQ