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How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
What's the anti-money laundering (AML) program questionnaire? The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected?Published on Dec 12, 2024Updated on Oct 15, 2025FAQ78How do I manage my tax account and documents?
Where can I find my tax documents? On the web: Go to Assets > My Assets > Tax Center Tax center is one of the options in Assets > My assets On the app: Select Menu > Tax Center. Once generated, you can also download your full Transaction History for use with software like TurboTax. Navigate to the Tax Center by entering via the Menu optionWhy does my tax form show a different date than my local...Published on Nov 4, 2025Updated on Feb 13, 2026FAQWhat onboarding information is required for a privately owned financial institution?
Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Published on Oct 13, 2023Updated on Sep 27, 2025FAQ157What onboarding information is required for a fund?
including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ119What's demo trading and how do I use it?
Once you've switched to Demo trading mode on our platform, you can select any market of interest and start placing trades using the virtual money allotted to your account.What types of trading can I simulate with OKX’s demo trading feature? Our demo trading feature allows you to simulate a range of trading types, including spot, margin, futures and options trading.Can I create sub-accounts in demo trading? No. Demo trading doesn't support creating or managing sub-accounts.Published on Dec 12, 2023Updated on Apr 15, 2026FAQ987Travel Rule FAQ
Read through the frequently asked questions to know better about what Travel Rule is in OKX.The purpose of the Travel Rule implementation at OKX The Travel Rule is an international standard established to combat money laundering and terrorist financing within virtual assets. It requires virtual asset service providers (VASPs) like OKX to disclose specific customer data for crypto asset transactions of more than a certain amount.Published on Jul 20, 2023Updated on Feb 5, 2026FAQ803What's KYC: What to expect and why it matters?
By completing KYC, you help us: Confirm that you are who you say you are Comply with global financial regulations and anti-money laundering (AML) laws Protect your account—and the broader community—against fraud, identity theft, and other misuse Whether you're buying crypto, transferring funds, or accessing advanced features, completing KYC allows smoother and safer access.Do I only need to complete KYC once? Not exactly.Published on Jun 24, 2025Updated on Apr 6, 2026FAQ56How do I withdraw USD with Bank transfer (ACH)?
How do I know when my money is sent from OKX via ACH bank transfer? You'll receive an email once the money is deducted from your OKX account and on the way to your bank account.6. When will I receive my money via ACH bank transfer? After the funds leave OKX, it generally takes up to 3 business days to arrive at the receiving bank. Actual timing varies depending on your bank's processing time.7. How do I check my remaining limits for the ACH bank transfer?Published on Feb 4, 2025Updated on Feb 18, 2026FAQ11Updates to U.S. Fee Framework
("OKX US") operates under the OKX brand and is a federally registered money service business and a state licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities affiliated with OKX use the OKX brand to offer services and products to non-US users. US users are expressly prohibited from accessing any of those foreign products and services. © 2025 OKX.Published on Nov 8, 2025Updated on Nov 17, 2025AnnouncementsUS Referral Bonus Terms and Conditions
OKX INC. operates under the OKX brand and is a federally registered money service business and a state licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities affiliated with OKX use the OKX brand to offer services and products to non-US users. US users are expressly prohibited from accessing any of those foreign products and services. © 2025 OKX.Published on May 16, 2025Updated on Nov 17, 2025FAQ2Spin the wheel terms and conditions
("OKX US") operates under the OKX brand and is a federally registered money service business and a state licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities affiliated with OKX use the OKX brand to offer services and products to non-US users. US users are expressly prohibited from accessing any of those foreign products and services. © 2026 OKX.Published on Feb 5, 2026Updated on Feb 5, 2026FAQ1US New User Promotion Terms and Conditions
OKX INC. operates under the OKX brand and is a federally registered money service business and a state licensed money transmitter (NMLS ID: 1767779). Users of OKX US are subject to the restrictions and terms contained in the U.S. Terms of Service. Foreign entities affiliated with OKX use the OKX brand to offer services and products to non-US users. US users are expressly prohibited from accessing any of those foreign products and services. © 2025 OKX.Published on May 16, 2025Updated on Apr 15, 2026FAQ4How do I automate grid trading strategies on futures grid trading bot?
By automatically buying low and selling high, users can make money from the difference in prices in rapidly moving markets. The trading bot’s futures grid mode creates a grid of price levels at which to trade. You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders based on your chosen strategy. If you've selected a long position, the bot will aim to buy and profit from further price increases.Published on Jun 13, 2024Updated on Sep 10, 2025FAQ31How do I enable allowlist? (web)
Some tokens require internal transfers: If you’re withdrawing a token with tag to another OKX user, please select Withdraw to OKX Users. Address format mismatch: The address format does not match the selected withdrawal network. Please verify the network and address. System issue: If everything above is correct, please try again later. 5.Published on Aug 14, 2023Updated on Feb 12, 2026FAQ417Common scam tactics
The message says they can earn money by voting on ads for car companies. They begin chatting on Telegram. In the beginning, the person explains that if the user puts in some money, they can get even more money later. This makes the user think investing is a good idea. However, later on, the person changes the rules. They tell the user they have to pay more money to take out their earnings. They use various excuses to reject the user's requests to withdraw the money.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,640