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How do I protect my account from Trojan horse takeovers?
Social Media Traps Hackers may impersonate legitimate brands or accounts and distribute malicious links through public posts, comments, or group discussions. Fake System or Driver Updates Pop-ups mimicking system update prompts or driver installations (e.g., GPU drivers) may mislead users into installing malware disguised as legitimate software.What are the warning signs of a Trojan infection or account takeover?Published on May 30, 2025Updated on Feb 5, 2026FAQ10How can you protect yourself from a phishing attack?
Pharming: the attacker spots the vulnerability of the user's computer system and modify the file about DNS information stored in the user's computer with malicious code, and replaces the website address that the user would visit with the phishing website address. After entering the legitimate website address in the browser, the user will be auto-redirected to the phishing website address. If the user isn't aware of this, the attack is successful.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,667How do I activate my Pay?
All transactions in Pay mode require user authorization via this passkey.What's the difference between Pay Passkey and Exchange Passkey? These are two distinct and independent passkey systems. If you’ve previously set up a passkey for exchange account login or transaction verification, you’ll still need to create a separate passkey for Pay. The Pay passkey is solely used for signing transactions within the Pay environment.Why is using a third-party passkey manager not recommended?Published on Feb 11, 2026Updated on Mar 11, 2026FAQWhat can help prevent P2P crypto scams and protect my assets?
Learn more about your transaction rules here. Don't be intimidated by scare tactics: don't be alarmed by the scare tactics employed by scammers. Make a habit of gathering screenshots and concrete evidence of your interactions to support your dispute. Don't hesitate to walk away from deals if they're appearing suspiciously. Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,459US CeDeFi Trade FAQ
When you approve that prompt, it creates your cryptographic signature for that transaction. Sign in to approve the transaction Execute: the wallet broadcasts your signed transaction to the blockchain network. We can't move funds without your approval because we don't hold your private key. The order is approved and you'll receive an email notification once it's completeIs CeDeFi trading really self-custodial? Yes. Only your device can authorize transactions.Published on Nov 4, 2025Updated on Dec 4, 2025FAQ1Introduction of rules on OKX Connect
OKX has been promoting the Connect Scheme to provide institutions with the account management system, order management system, matching system, and settlement system. Also, it has shared fluidity and depth throughout its network to assist connect in promoting their businesses. Click here: Apply to join1. Who can apply for OKX Connect?Published on Feb 9, 2026Updated on Mar 2, 2026Product documentationCommon scam tactics
Avoid casually sharing personal information such as Social Security numbers, bank account details, or credit card information. Only provide this information to trusted entities or individuals. Don't easily trust tempting messages. Private transactions carry significant risks. Don't readily believe messages on social platforms that encourage using digital assets for virtual recharge card transactions at high purchase prices or low selling prices.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,597What can I do if my device is running in an unsafe environment?
A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation. Your account may be automatically logged out because the browser environment has changed. We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on Feb 12, 2026FAQ297Do I need to pay fees for deposit and withdrawal?
The network fee is charged once per withdrawal transaction, regardless of the withdrawal amount. The fee amount is based on the transaction (a more complex transaction means that more computational resources will be consumed), hence a higher fee will be charged.Published on Jun 1, 2023Updated on Mar 16, 2026FAQ5,555Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The zk-STARK Proof of Reserves (PoR) system leverages STARK theory, a complex mathematical solution. zk-STARK stands for: Zero-Knowledge Scalable Transparent Argument of Knowledge, a cryptographic proof technology based on Vitalik's idea to enforce the integrity and privacy of computations on blockchains. In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work?Published on May 10, 2023Updated on Sep 8, 2025FAQ178Why is there a minimum deposit amount for non-BTC?
System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on Oct 16, 2024Updated on Sep 3, 2025FAQ32Why is my deposit locked?
Deposit locked due to P2P T+N risk control being triggered When you're buying crypto through P2P trading, our risk control system will comprehensively assess your transaction risks and impose N-day restrictions on the withdrawal and P2P sales of the equivalent amount of assets in your transaction. It's recommended that you wait patiently for N days and the system will automatically lift the restriction.2.Published on Dec 19, 2023Updated on Mar 3, 2026FAQ969How do I explore new trading opportunities on OKX?
OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on Jan 17, 2025Updated on Oct 15, 2025FAQ3Pay Passkey FAQ
What system versions are supported by Pay Passkey? Recommended: iOS 16+ and Android 9+. Android devices must be able to log into Google services.2. How do Pay Passkeys differ from exchange Passkeys? They're two completely independent Passkey systems. You may have an exchange Passkey for exchange logging in and trading, but a separate Pay Passkey must be created for their Pay account. The Pay Passkey is used solely for signing transactions in Pay mode.3.Published on Feb 11, 2026Updated on Mar 11, 2026FAQHow do I create a DEX trading wallet?
Email verification: the system will check if your linked email meets zkEmail requirements. If not, you’ll need to update it. Create Passkey: If your device supports it and no Passkey has been created yet, the system will guide you through creating one. Passkeys are automatically backed up to iCloud (iOS) or your Google account (Android). Deploy wallet: The system will silently create and deploy your smart contract wallet on supported chains, for example, Solana, Base, BSC.Published on Oct 1, 2025Updated on Nov 17, 2025FAQ