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How do I reverse my trading position with one tap?
Our One-tap reverse feature allows you to instantly flip your position (from long to short or vice versa) without having to manually close and reopen trades. This not only saves time but helps you react more strategically when momentum shifts suddenly.Why should I use one-tap reverse? React instantly to market reversals: when trends shift quickly, manually closing and re-entering a trade wastes precious seconds.Published on Jul 5, 2025Updated on Mar 19, 2026FAQ9Rules for the periodic transfer of untradable crypto dust from Trading accounts to Funding accounts
You can also use the "Easy convert" feature to convert assets in your Trading account to other types of crypto.How to access Easy convertWeb Go to the Trading page > Assets > Easy convert App Tap the "Easy convert" button in the tooltip at the top of the Assets page Or tap the icon in the top right corner of the Assets page, tap the icon in the top right corner of the Assets details page, and then tap the “Easy convert” button:Published on Aug 28, 2023Updated on Nov 12, 2025Product documentationHow do I set a price alert?
Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4.Published on Apr 30, 2024Updated on Mar 31, 2026FAQ260How do I enable allowlist? (app)
Tap Add recipient > Select the recipient type > Choose the network > Paste the address > Next 6. Enter Address name > Save address If you see the prompt Invalid address when adding a new withdrawal address, possible reasons and solutions include: Tag not filled in: Some cryptocurrencies (e.g., XRP) require a tag. Please make sure it is provided.Published on Aug 14, 2023Updated on Mar 31, 2026FAQ1,900How do I complete the required tasks shown in the app?
Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on Jul 3, 2025Updated on Jul 10, 2025FAQ35OKX Beginner's Guide
Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on Nov 10, 2025Updated on Jan 27, 2026FAQ1How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Mar 31, 2026FAQ2How do I secure my account after detecting unusual activity?
Here’s how to manage them: Open the OKX App > Navigate to the Exchange section on the homepage and select the Menu icon Select P2P Trading Go to Profile on the homepage Select Profile on the P2P trading page Select Payment Under Payment Methods, you’ll see all your linked options To make changes, tap Edit, update the information, and save To remove a method, tap Delete, then Confirm to complete the actionVerified AddressOn the web Log in at www.okx.com Select Assets from the top menu Select WithdrawPublished on Mar 21, 2025Updated on Feb 12, 2026FAQ32How do I find my user ID (UID)?
Keeping your user ID handy can simplify many processes, allowing you to access assistance and platform features without delays.On the app Select the Menu option on the corner to be redirected to the User Center on the app Proceed to tap on the menu option Select the Profile and settings option at the top Load the info of your profile by selecting the Profile and settings option You'll see your UID info displayed within the Profile section on the User Center page, and the Copy option to copy it YourPublished on Mar 20, 2025Updated on Dec 3, 2025FAQ195How do I add OKX widget on my phone?
Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on Aug 15, 2023Updated on Apr 1, 2026FAQ5,854How do I add my emergency contact?
App Log in on your OKX app > Tap the Main Menu icon in the upper left corner > Profile and settings > Security > Emergency contact. Select Emergency contact under Advanced security Read the description and guide on the introduction page, before proceeding to add emergency contact. Learn more on emergency contact Enter your contact details.Published on Jul 24, 2025Updated on Feb 12, 2026FAQ256How do I modify TP/SL?
On the app Access the trading section: Select Trade from the main menu Select the trading pair you want to modify View your positions: select the Positions option to see all your open positions Select the position to modify: Find the specific position you wish to modify Tap on the position to open the details Adjust TP/SL levels: In the position details, look for the option to modify TP/SL Select Modify or the TP/SL icons Enter your new TP/SL prices Insert your trigger prices for TP trigger and StopPublished on Jun 13, 2024Updated on Sep 10, 2025FAQ33Why is my account restricted and what should I do?
On the App Go to Trade page > Orders > tap the small downward triangle next to an order single order to cancel individually. Select All Orders Choose Cancel all, or select the cancel button for a single order to cancel individually. Select Cancel all or Cancel from the Order pageOn the Web Go to Trade page > Open Orders Select the relevant strategy with a number to batch cancel, or click Cancel next to an individual order.Published on Feb 27, 2026Updated on Mar 16, 2026FAQ51How to withdraw, trade and stake WLD tokens on OKX wallet?
Tap on All networks > Optimism > WLD. Select Go swap. In From, select the amount of tokens you wish to swap from; In To, select the amount of WLD you wish to swap into. Once it's done, select Swap to proceed. If you have sufficient gas fees, you will be redirected to the order summary page and select Confirm swap after confirming the details.Published on Jul 28, 2023Updated on Feb 12, 2026FAQ102Passkey FAQ
To continue, tap Use another device and scan the QR code with the device where your passkey was originally set up.5. Does Android support fingerprint login for passkey? Yes. When setting up a passkey on Android, you can choose to use common biometric methods such as fingerprint or face recognition for easier and more secure access.6. What if I receive a message saying passkeys aren't supported in my region?Published on Mar 19, 2025Updated on Mar 4, 2026FAQ117