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Why is my accessible balance lower than my funds unavailable for withdrawal?
The user is now able to withdraw 20 ETH. USD value (Crypto asset) Accessible balance 20,000 (~20 ETH) Unavailable for withdrawal 0 (Protected value) 0 (Locked value) 0 Available for withdrawal 20,000 (~20 ETH)Published on May 13, 2024Updated on Sep 8, 2025FAQ337Interest Calculation
Interest-free quota Interest-free limit Asset Interest-free limit USDT 20000USDT+Max(0,Cross equity of USDC) USDC 5000 BTC 1 LTC 10 ETH 5 ETC 2000 XRP 5,000 EOS 500 BCH 5 BSV 5 TRX 30,000 LINK 50 DOT 50 ADA 500 ALGO 500 ATOM 20 CRV 100 FIL 10 DASH 2 IOST 10,000 IOTA 500 KNC 200 NEO 10 ONT 300 QTUM 100 THETA 100 SUSHI 30 SUN 20 XLM 1,000 UNI 20 XMR 2 XTZ 100 ZEC 2 YFI 0.01 YFII 0.1 Notes: The maximum interest-free range is calculated on a per-account basis, which means each main account or sub-accountPublished on Dec 16, 2020Updated on Nov 6, 2025Product documentationSmart Portfolio
After this rebalancing, you will hold 4.16666 BTC (market cap 6,250 USDT), 7.5 ETH (market cap 3,750 USDT),25 SOL (market cap 2,500 USDT), which the ratio is same as initial BTC | 50%; ETH | 30%; SOL | 20%. Example 2 - Scheduled Parameter settings Crypto allocation: BTC | 50%; ETH | 30%; SOL | 20% Rebalance mode: Scheduled | 4 hours Investment amount: 10,000 USDT Running bot Phase 1 - Exchanged into target crypto.Published on Jun 22, 2022Updated on Jan 28, 2026Product documentationBasic order types
Open position, place another order to close long at a worse price 100 contracts, long Order 1: 80 contracts to close long at 17,000 Order 2: 20 contracts to close long at 18,000 50 contracts to close long at 19,000 Order failed.Published on Jun 16, 2022Updated on Dec 1, 2025Product documentationHow do I buy crypto and earn rewards?
Complete by: all 5 buys must be completed by February 20, 2026.What happens if I miss a day? If you miss a day, don't worry—you won't lose your progress entirely. Once you earn your first $5 reward, your streak will simply reset to Day 2. You'll then need to complete 4 more daily buys to get the final reward.Published on Dec 29, 2025Updated on Jan 29, 2026FAQ3How do I use recurring buy trading bot?
The minimum requirement now is 2 USDT, which is lower than 10 USDT set previously. This is in order to allow greater flexibility for our users to set up a recurring buy bot with lesser funds. The amount has now increased to no less than 2 USDTHow does the USDC currency switch works? Users can easily switch between the various stablecoins on our Order page on either app/web platform. Whereas, previously users could only buy USDC-supported coins via the bot on the web version only.Published on Aug 30, 2024Updated on Jan 28, 2026FAQ586Recurring Buy
Backtesting of last 2 years: when the sum of the crypto allocation equals to 100%, the bot will calculate the annual percentage yield using the given parameters within 2 years timeframe. 3. Risk reminder and notes At each investment cycle, the fund will be isolated from your trading account and used independently in the Recurring buy bot. In case of insufficient funds, the Recurring buy bot will be halted until the available fund is allocated in the trading account for the next investment cycle.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationPortfolio margin mode: cross-margin trading (Risk Unit Merge)
IV = 50%, after shock IV = 80% or 20%) 50 (e.g. IV = 50%, after shock IV = 75% or 25%) 30 days 25 35 60 days 20 25 Note: We have changed the assets in tier 2.Published on Dec 3, 2024Updated on Dec 4, 2025Product documentationIntroduction to Trading bot Mode
After this rebalancing, you will hold 4.16666 BTC (market cap 6,250 USDT), 7.5 ETH (market cap 3,750 USDT),25 SOL (market cap 2,500 USDT), which the ratio is same as initial BTC | 50%; ETH | 30%; SOL | 20%. Example 2 - Scheduled Parameter settings Crypto allocation: BTC | 50%; ETH | 30%; SOL | 20% Rebalance mode: Scheduled | 4 hours Investment amount: 10,000 USDT Running bot Phase 1 - Exchanged into target crypto.Published on Jan 9, 2023Updated on Jul 29, 2025Product documentationBuy crypto with rewards terms and conditions
Reset Mechanics: Because your Base Reward ($5 BTC) is secured on Day 1, a missed day resets your progress to Day 2. You would then need 4 more successful daily buys to reach the 5-day milestone.Edge Cases and Participation Risks Late Enrollment Risk: February 16, 2026 is the final day to enroll. If you enroll on February 16 but do not make your first buy until February 17, it is mathematically impossible to complete a 5-day streak by the February 20 deadline.Published on Jan 9, 2026Updated on Feb 11, 2026FAQTime-weighted Average Price (TWAP)
It calculates the order price based on the current best bid/offer price,then splits the order into smaller ones and places them on the market(If the order is not fully filled, it will be canceled directly according to the IOC order rules). 2.Published on Jun 17, 2022Updated on Apr 1, 2025Product documentationOKX Web3 wallet customer review reward from Sourceforge terms and conditions
The first 150 OKX Wallet customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card.Published on Aug 7, 2023Updated on Aug 28, 2025FAQ55OKX customer review reward from Sourceforge terms and conditions
The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on Aug 7, 2023Updated on Oct 8, 2025FAQ85Open interest limits of contracts
(Open API error code: 54030) Assume the position percentage threshold of a certain contract is 20% and the open position limit per user is 250,000 USD: If a contract’s open interest (market size) is low and the total position value of the contract on the platform is 500,000 USD, your position limit will be Max (500,000 USD × 20%, 250,000 USD) = 250,000 USD.Published on Mar 22, 2025Updated on Feb 3, 2026Product documentationHow do I find my deposit address and tag/memo/comment?
Select the crypto asset and corresponding network Under the deposit details section, select Address In the regular address section, select Generate new address Note: You can generate up to 20 addresses. Once generated, the addresses can't be deleted. Note: Copy the deposit address and tag/memo/comment, paste it on the withdrawal page of the platform of your choice and follow the instructions to complete your deposit.Published on Aug 22, 2023Updated on Mar 3, 2026FAQ67,436