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What should I do if my withdrawal was sent to the wrong user ID (UID)?
Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on 13 Oct 2025Updated on 27 Jan 202612How do I buy and sell crypto with a third party?
On the App Open your OKX App, then select Trade (double tap) > Buy and sell Double tap Trade to view trading options Go to Buy or Sell, then select the fiat currency and cryptocurrency you wish to transact.Published on 5 Sept 2023Updated on 19 Mar 2026673How do I identify OKX official accounts?
Note: it might be a fake admin account if you can’t find a username or it’s being placed under the Bio section instead. Open user info in Telegram and copy the username Go to our channel verification to verify the page link and username. You can refer to the How do I verify OKX accounts section to learn more about how to verify the page link and username.Phone call Copy the phone number that you have received and go to our channel verification to verify the phone number.Published on 11 Aug 2023Updated on 26 Jan 20265,362How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on 3 Jul 2025Updated on 10 Jul 202535How do I fix errors when submitting my institutional verification?
Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB.Published on 10 Oct 2024Updated on 8 Oct 202560How do I reverse my trading position with one tap?
Go to Trade > Positions Select the position you want to reverse Select the Reverse button (double-arrow icon for App) Note: this feature is available only in One-Way Mode; Hedge Mode isn't supported.Published on 5 Jul 2025Updated on 19 Mar 20269Lead traders: Spot lead trading guidelines
Make sure to take risk-control measures, stop losses, and avoid holding unprofitable trades Create a high-quality bio to help establish your trading identity. Here is a high-quality trading bio example: Experience: Master's in Financial Engineering & 6y finance experience. Specialize in futures & options. Traded crypto since 2015 and experienced many bear & bull markets.135%+ PnL in stocks. Increased crypto from 1k to 50k USDT. Trading style: Mostly trade mainstream crypto, like BTC & ETH.Published on 30 Oct 2023Updated on 18 Mar 2026195What limits are there for futures copy trading?
CVC-USDT, BICO-USDT, FLOW-USDT, SSV-USDT, AUCTION-USDT, CTC-USDT, ACE-USDT, CETUS-USDT, METIS-USDT, NMR-USDT, JOE-USDT, FXS-USDT, LQTY-USDT, ZETA-USDT, GODS-USDT, ONE-USDT, ACH-USDT, T-USDT, ICX-USDT, ENJ-USDT, RAY-USDT, AEVO-USDT, TNSR-USDT, MEW-USDT, MERL-USDT, PRCL-USDT, ZENT-USDT, GLM-USDT, NOT-USDT, ATH-USDT, ZK-USDT, CVX-USDT, DOGS-USDT, CAT-USDT, BRETT-USDT, CATI-USDT, HMSTR-USDT, GOAT-USDT, SCR-USDT, ACT-USDT, OL-USDT, MORPHO-USDT, DEGEN-USDT, ARKM-USDT, MAJOR-USDT, VANA-USDT, AIXBT-USDT, BIO-USDTPublished on 31 Oct 2023Updated on 10 Mar 2026249How do I modify TP/SL?
Select Add under the TP/SL column Select the Add option under TP/SL to modify the position Modify TP/SL levels: A window will pop up, allowing you to set new TP/SL levels Enter your desired TP/SL price Fill in the TP/SL trigger price before confirming Select Confirm to save the changes Review and confirm: Double-check the modified levels to ensure they're set correctly Confirm your changes by selecting ConfirmWhat are the tips for setting TP/SL?Published on 13 Jun 2024Updated on 10 Sept 202533What limits are there for spot copy trading?
, WCT-USDT, RESOLV-USDT, BARD-USDT, KMNO-USDT, ENA-USDT 1,000,000 TRB-USDT, GALA-USDT, DYDX-USDT, SAND-USDT, SUSHI-USDT, GMT-USDT, CORE-USDT, MASK-USDT, NEO-USDT, MANA-USDT, LPT-USDT, LQTY-USDT, ICX-USDT, BIGTIME-USDT, MEME-USDT, XTZ-USDT, SSV-USDT, UMA-USDT, NMR-USDT, TURBO-USDT, RAY-USDT, OM-USDT, AEVO-USDT, TNSR-USDT, MEW-USDT, MERL-USDT, NOT-USDT, ATH-USDT, ZRO-USDT, UXLINK-USDT, BOME-USDT, CATI-USDT, PENDLE-USDT, NEIRO-USDT, CAT-USDT, ACT-USDT, MOVE-USDT, KAIA-USDT, OKSOL-USDT, SONIC-USDT, BIO-USDTPublished on 30 Oct 2023Updated on 10 Mar 2026124What's the Spot DCA (Martingale) bot and how do I use it?
For example, with a 1% initial price step and a multiplier of 2, the safety orders will be placed at 1%, 3%, 7%, and so on (doubling the gap after each order). Stop loss (SL): another optional setting to limit losses. If the price drops to this level, the bot will stop trading and sell all base assets at the market price.How do I manage my Spot DCA (Martingale) bots?Published on 29 Apr 2025Updated on 17 Nov 2025How to withdraw, trade and stake WLD tokens on OKX wallet?
Double check your Op-WLD address. If it is correct, select the confirmation of your Op-WLD wallet address. Choose amount that you would like to send to OKX Wallet and select Preview Send. Select and hold the Hold to send button. Hold the button to send the token You will receive the Order Successful notification once it's completed. Successful notification of your transactionHow do I trade WLD tokens on OKX Wallet?Published on 28 Jul 2023Updated on 12 Feb 2026102How can you protect yourself from a phishing attack?
Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function.Published on 17 Aug 2023Updated on 3 Mar 20263,679What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
If a trader continues to double their trades, the probability of loss is infinite. If a trader runs out of funds and exits the trade while using the strategy, the losses faced can be quite high. In addition, the risk-to-reward ratio may not be reasonable for every trader. While using the strategy, higher amounts are spent with every loss until a win, and the final result may only be to break even.Published on 3 Apr 2024Updated on 28 Jan 202681How do I effectively execute a trade with precision?
Easily switch to Fullscreen mode of the chart in several simple moves You can either Select the expansion button on the chart; or Maximize the trading chart by selecting the enlarged option Double tap on the screen.Chart style and color customization You can now customize the appearance of charts by going to Settings from the trading page.Published on 21 Jun 2024Updated on 4 Mar 202666