Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document. Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document.

This feature is designed to make crypto spending as simple as using cash or a debit card.Who can use Scan to Pay? All OKX Singapore users are eligible. Simply set up your Pay and start paying with stablecoins on X Layer.Where can I use OKX Scan to Pay in Singapore, and which merchants support it? Scan to Pay works with any merchant in Singapore that’s part of the GrabPay network—Retail shops, lifestyle outlets, cafes or restaurants that accept GrabPay QR codes.

Simple Pay reduces complexity and makes it easier to use Pay for everyday transactions. We’ll continue expanding features over time. Learn more about what Pay is all about here.

How can I use Trading bonus? You can get trading bonus through various promotions. Find out how to obtain it as below: On the app: select Homepage > menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.

Demo trading environments simulate real-world market conditions by using real-time market data and trading tools, allowing traders to experience the ups and downs of the crypto markets without actually risking any money.Can experienced traders benefit from using crypto paper trading and practice trading?

If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account. Using a regulated platform with strong security helps reduce risk, but no system is foolproof. Always protect your credentials and never share them with unknown parties.Custody Risk When you entrust your DPTs to a platform for safekeeping, that platform acts as your custodian.

By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.

Learn how you can use the custom interval feature here.

Liquidation price calculator can be used to determine your profit, stop loss, and liquidation prices with this tutorial. Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?

What's Open interest (OI) indicator? The Open Interest (OI) indicator provides a visual representation of the total value of open long and short positions for a specific futures trading pair, enabling traders to analyze market activity and sentiment. Open interest indicator serves as a gauge of market activity. When open interest is minimal or absent, it indicates either the absence of initial...

Why are my smart sync assets marked as “in use,” and how do I release them? When you set your total investment for a copy trade, your funds will be specifically allocated to the lead trader. Therefore, these funds will be marked as in use, and can’t be used in other ways. You can decrease your investment to release some funds, or stop copying a trader and close all positions to release all of your funds.5.

The new web charting trading layout brings a range of benefits to traders, enhancing their efficiency, trading experience, and control over their strategies. The layout includes fullscreen chart view, direct trading capabilities, and sophisticated drawing tools to elevate efficiency and simplify the trading process. The extended charting screens aid traders in conducting thorough analyses with...

For example, if you have 10 BTC and several other cryptos in your account, and you use the cross margin mode to open a BTC crypto-margined future, all 10 BTC will be used as margin. If you use the isolated margin mode and open a future with 5 BTC, only those 5 BTC are at risk. If your position faces liquidation, you will only lose the 5 BTC, and the other 5 BTC will remain unaffected. Isolated margin can help reduce risk.2. Advantages of cross margin: Shared margin increases funds utilization.

If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.

Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency. Other optional parameters: Trailing up/down: this option allows the bot to automatically adjust the grid as the price moves, improving flexibility and maximizing capital utilization by adapting to market fluctuations.