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How do I avoid liquidation with trading tools and features?
If liquidation occurs, we'll close your positions at the current market price to cover your losses. Any remaining funds after covering the loss will be returned to your account. It's important to understand the terms and conditions of our liquidation process to be fully prepared. Visit here to learn more about trading and risk management.Published on 2 Aug 2024Updated on 17 Nov 202516Understanding OKX's Security Fund
If, due to rapid market movements and high volatility, the executed price is lower than the account's bankruptcy price, the resulting deficit (the excessive loss) is covered by the Security Fund. The Security Fund is critical because it: Prevents Auto-Deleveraging (ADL): By covering the shortfall, the Security Fund reduces the pressure on the system having to engage the Auto-Deleveraging (ADL) mechanism.Published on 25 Mar 2026Updated on 31 Mar 20261Why is there a minimum deposit amount for non-BTC?
If the amount is too small, the funds cannot be aggregated because the address balance may not be sufficient to cover the miner fees for an on-chain transfer. System management: The minimum deposit amount helps the platform manage asset flows better and prevents system strain caused by small deposits. Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.Published on 16 Oct 2024Updated on 3 Sept 202532Crypto gift FAQ
Proceed to the detail page by selecting Send gift On the ensuing page, you can select the gift cover of your Crypto gift and then select Next Note: to create a gift, you must complete your identity and security verifications. If these verifications aren't yet completed, you'll be prompted to do so. Please follow the provided instructions that appear on the screen to complete the necessary verifications before proceeding with the gift creation. each gift can include up to 500 recipients.Published on 26 Sept 2024Updated on 4 Mar 20261,090OKX P2P dispute handling rules
Any fees incurred during the refund will be covered by the buyer. If the buyer has paid less than the order amount, the buyer will be asked to pay the outstanding amount within the specified timeframe. Any fees incurred during the refund will be covered by the buyer. If the buyer fails to respond or refuses to pay, the seller will be asked to refund the received funds. OKX reserves the right to suspend uncooperative or bad-faith* users during the process.Published on 28 Aug 2023Updated on 11 Mar 20261,109Why do I have to trade on OKX Liquid Marketplace?
Options/volatility strategies: collars, straddles, strangles, covered call, protective put, synthetic futures. Creation of synthetic currency pairs by going long one name and short another. For example, BTC/USDT vs AVAX/USDT booked atomically create a synthetic BTC/AVAX pair. Nitro Spreads: Easily make a spread trade with one-click via Nitro Spreads, as all orders are guaranteed to fill in matching quantities for each leg or none at all, thus having zero leg risk and minimized price slippage.Published on 13 Mar 2024Updated on 30 Oct 202516How do I check the status of my returned withdrawal?
Customer service will reach out to you once they have the full details Note: to help speed up the investigation, please prepare one full video recording that covers the following: Conversation with the external platform’s customer support The conversation must state the reason for the returned withdrawal.Published on 30 Oct 2023Updated on 9 Feb 2026285OKX customer review reward from Sourceforge terms and conditions
Digital assets are not covered by insurance against potential losses. Historical returns are not indicative of future returns. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses. Past performance is not indicative of future results. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance.Published on 7 Aug 2023Updated on 8 Oct 202586Do I need to pay fees for deposit and withdrawal?
This is mainly due to the following: Operational costs: To ensure stable and reliable service, the fee includes a small portion to cover essential platform maintenance and operations. Transaction assurance: We dynamically adjust fees to manage network congestion and price fluctuations, ensuring your transactions are processed smoothly. Update timing: Fees are updated based on network conditions, so the amount shown may differ slightly from the real-time onchain gas cost at any given moment.Published on 1 Jun 2023Updated on 16 Mar 20265,565What's KYC: What to expect and why it matters?
While your initial verification covers the basics, you may be asked to: Update your information periodically, especially if your ID has expired or if regulations change Provide additional documents when your activity level increases or patterns shift significantly Answer follow-up questions as part of a deeper review process, known as enhanced due diligence (EDD) This helps us keep your profile up to date and ensures the ongoing safety of your account.What steps are involved in KYC?Published on 24 Jun 2025Updated on 15 Jan 202655OKX Beginner's Guide
You'll find FAQ articles covering topics such as account settings, deposits, withdrawals, and more. Select the question mark icon On the app: Open your app and tap the Menu icon. Select the headset icon to browse articles of interest. Select one of the headset iconsWhere can I find OKX Assistant? To access OKX Assistant, follow these steps: On the web: Select the headset icon at the bottom right corner of your screen.Published on 20 Mar 2023Updated on 19 Feb 20261,718How do I authorize a new device when I log in?
Do not cover the camera and perform the verification in a well-lit environment. If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery.Published on 31 Aug 2023Updated on 16 Mar 202613,725Where do I find limits, fees and processing time details for cash withdrawal?
Processing fees are charges applied to cover the cost of handling a financial transaction. We aim to keep processing fees low. If a fee applies, we'll clearly display the fee amount. Otherwise, you'll see No fee stated. When selecting a withdrawal method, you'll always see the processing fees.Published on 23 May 2025Updated on 4 Mar 202634Where do I find limits, fees and processing time details for cash deposit?
Processing fees are charges applied to cover the cost of handling a financial transaction. We aim to keep processing fees low. If a fee applies, we'll clearly display the fee amount. Otherwise, you'll see No fee stated. When selecting a deposit method, you'll always see the processing fees. The fee as displayed on the deposit page for app The fee as displayed on the deposit page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your deposit is.Published on 23 May 2025Updated on 12 Feb 202628Learn & Earn Campaign that is only for Turkish users event rules
Digital assets are not covered by insurance against potential losses. Historical returns are not indicative of future returns. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses. Past performance is not indicative of future results. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance.Published on 24 Oct 2023Updated on 9 Feb 202637