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How do I withdraw SGD with bank transfer?
You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?Published on 6 Nov 2024Updated on 23 Dec 20254How do I withdraw USD with International wire transfer as a Singapore user?
Only bank accounts that have been successfully verified through a deposit can be used for withdrawals.How do I verify the ownership of my receiving account for my first USD withdrawal as a Singapore user? To comply with local regulations, you must verify the ownership of your receiving account before making your first withdrawal. You can verify by making a cash deposit into OKX with the same account.Published on 12 Mar 2025Updated on 3 Dec 2025How do I withdraw SGD with FAST, MEPS and International wire transfer?
GrabPay, Wise, and LifeSG are not supported for withdrawals.How do I verify the ownership of my receiving account for my first SGD withdrawal as a Singapore user? To comply with local regulations, you must verify the ownership of your receiving account before making your first withdrawal. You can verify by making a cash deposit into OKX with the same account. App: verify the ownership of receiving account for the first time cash withdrawalFAQ1.Published on 13 Mar 2025Updated on 3 Dec 2025A beginner's guide to identity verification
I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID?Published on 25 Sept 2023Updated on 25 Mar 20266,450How can I protect myself from scammers?
Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash.Published on 21 Aug 2023Updated on 3 Mar 202612,027How do I deposit SGD with FAST, MEPS and International wire transfer?
a unique bank account number assigned to you.Published on 13 Mar 2025Updated on 3 Dec 2025How do I raise a dispute when using P2P trading?
We highly recommend that you chat with your buyer or seller first before submitting a dispute. You can message your buyer or seller via the following steps: Go to Orders (on the app) / My Orders (on the web), select the relevant order Select the message icon to chat with your buyer or sellerWhat should I do if the buyer selected Confirm payment without making a payment? Remember, don't release your crypto until you've actually received the payment in your bank/wallet account.Published on 22 Aug 2023Updated on 26 Mar 20263,507How do I deposit USD with International Wire transfer as a Singapore user?
If it takes longer, your request may require manual review, which can take 5-10 business days You will receive an email and in-app notification once the deposit instructions are ready Initiate the deposit Use your banking app or online banking to transfer funds to the recipient bank account shown in the deposit instructions This is a unique bank account number assigned to you.Published on 12 Mar 2025Updated on 3 Dec 20252How do I deposit SGD with PayNow?
Web: PayNow QR code page App: PayNow QR code page Screenshot the QR code and upload it to your PayNow-supported banking app, or scan the code directly using your banking app if you're on a web browser Input the deposit amount on your banking app and confirm the transfer Note: Ensure the transfer is made from your own bank account, and that the name on your OKX account matches the name on your bank account. Deposits from third-party accounts will be rejected.Published on 8 Nov 2024Updated on 23 Dec 20257What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on 24 Dec 2024Updated on 17 Nov 20251How do I buy crypto with my cash balance?
To add cash to your balance, you need to make a deposit to your OKX account via bank transfer or any other payment methods available to deposit cash. You can learn more about depositing and withdrawing cash.Getting started Login to your account.Published on 16 Nov 2023Updated on 9 Feb 2026365How do I buy crypto with my cash balance?
To add cash to your balance, you need to make a deposit to your OKX account via bank transfer or any other payment methods available to deposit cash. You can learn more about depositing and withdrawing cash.Getting started Login to your account.Published on 16 Nov 2023Updated on 31 Dec 20251How do I manage my P2P settings?
You'll need to select the currency and your bank or payment system. Confirm this info with an authenticator, email, or SMS code, and select Add again. To delete any payment method, just select it and select Delete. Note that you'll need at least 1 payment method to receive funds from other merchants.What should I do if my bank card is frozen? Usually, this issue is related to your bank's actions or regulations.Published on 22 Aug 2023Updated on 17 Mar 20262,527What can help prevent P2P crypto scams and protect my assets?
How to prevent social engineering: Avoid canceling a P2P transaction if you've already sent a bank transfer to the bank account shown in the payment method chosen in the P2P order. Avoid releasing a sell order if you don't see the funds in your bank account (or wallet) added as the payment method in the P2P order. Don't be intimidated by scare and manipulation tactics. Gather screenshots and evidence of your interaction with the scammer to help OKX P2P to settle the dispute.4.Published on 2 Sept 2023Updated on 12 Feb 20261,459How do I make a deposit? (web)
It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. Some crypto also require an additional tag (also known as a Tag or Memo) to be filled in along with the address.When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on 13 Aug 2023Updated on 26 Jan 20267,538