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How do I secure my exchange account?
The security of user funds and assets is the foremost priority on our platform. Not only have we established sophisticated security systems for our internal wallets, but we also provide industry-leading security features and tools for our users. We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app...Published on 12 Jun 2024Updated on 23 Mar 20261,309X Layer upgrade and OKT/OKB asset handling FAQ
OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on 13 Aug 2025Updated on 29 Jan 202627How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on 29 Apr 2024Updated on 18 Feb 2026194What's a dusting attack?
That way, they can connect your wallets to your exchange account and uncover your identity. This only works with centralized exchanges, where you have to go through identity verification to open an account. Once the attacker learns who you are, they can target you with phishing, extortion, and other crypto scams. In other words, the dust attack itself is not an attack.Published on 4 Oct 2024Updated on 3 Mar 202613What should I do if I mistakenly withdraw crypto via the wrong network?
If your withdrawal was sent to an exchange platform, please contact the exchange’s support team for assistance.Retrieve it via Web3 walletApp 1. Import your third-party wallet into OKX Web3 wallet via seed phrase or private key. Learn more on how to import the wallet on OKX Go to Wallet and select I already have one 2. Open your OKX exchange account, and select Assets > Deposit Opening Deposit page from Assets 3.Published on 17 Mar 2023Updated on 26 Jan 20265,517Why is there a minimum amount to deposit BTC?
Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse. By discouraging very small deposits, exchanges can reduce the likelihood of malicious activities, such as using the platform for illicit purposes.Published on 15 Oct 2024Updated on 3 Sept 202515Travel Rule FAQ
If you fall into this category, you will need to provide the name of the beneficiary party and whether the transfer is going to a private wallet or cryptocurrency exchange account. Additionally, we may require supplementary information to meet the necessary compliance standards.Published on 20 Jul 2023Updated on 5 Feb 2026801What documents are accepted as proof of sources of funds from decentralized finance?
Regular users Statements from an exchange platform. Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months. Authentic documents as proof of the source of funds Airdrop participation Screen capture that shows proof of the airdrop allocation from the Telegram airdrop games.Published on 12 Nov 2024Updated on 9 Feb 202652Pay Account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, an OKX exchange account and a completion of identity verification are required to create a Pay account.What can I do with my Pay account? Pay your contacts (friends and family) with USDC or USDT in Pay.Published on 16 Sept 2025Updated on 3 Dec 2025What's OKX Convert?
With Convert, you can exchange most of the cryptos listed on our platform. It's extremely flexible and convenient to use, allowing you to convert Tether (USDT) to Bitcoin (BTC), Ethereum (ETH), and more, or to convert any balance into your preferred crypto. To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins.Published on 27 Sept 2023Updated on 17 Mar 20262,161How do I verify my wallet address?
Exchange or platform Private wallet Select the wallet categoryExchanges or platform For exchanges or platform, please select the correct entity from our dropdown list If the entity is not listed, please select Add to add it to our entity list. Select the exchange or platform from the dropdown list Once you've selected your exchange or platform, you will be prompted for additional information due to Travel Rule requirements.Published on 24 Jun 2025Updated on 17 Nov 20253How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Combination of coin rise and exchange rate oscillation profit By strategically combining the rise of individual coins with the oscillation profit from exchange rate fluctuations, the bot maximizes returns, especially during market fluctuations.Published on 6 Mar 2024Updated on 10 Sept 202527How do I activate my Pay?
All transactions in Pay mode require user authorization via this passkey.What's the difference between Pay Passkey and Exchange Passkey? These are two distinct and independent passkey systems. If you’ve previously set up a passkey for exchange account login or transaction verification, you’ll still need to create a separate passkey for Pay. The Pay passkey is solely used for signing transactions within the Pay environment.Why is using a third-party passkey manager not recommended?Published on 16 Sept 2025Updated on 28 Jan 2026Understanding OKX's Security Fund
Its sole function is to serve as a financial buffer and a safety net specifically designed to mitigate counterparty risk arising from leveraged derivatives and futures trading.Some other cryptocurrency exchanges may have a similar system in place, typically called an "Insurance Fund".Published on 25 Mar 2026Updated on 30 Mar 20261How to transfer crypto from Coinbase to OKX?
Advanced users can easily switch to Exchange mode to access features such as (stop)limit-orders, take-profit orders, trailing orders and even Bot trading.How to Transfer Crypto from Coinbase to OKX? As fully compliant crypto-exchange OKX follows all regulations regarding the Travel Rule, which ensures compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) laws.Published on 19 Jun 2025Updated on 26 Jun 20256