As part of our commitment to deliver a secure, compliant and customer-focused experience, OKX will be offering its services in Singapore via the subdomain my.okx.com. This new subdomain will provide the same range of products and services previously offered on www.okx.com in Singapore. At OKX, we remain committed to enhancing our value proposition to deliver an exceptional and localized experience for our users. OKX SG team

For the sake of the fairness, we are going to restart the call-auction mechanism of OKT pairs. 1. OKT spot trading: OKT/USDT, OKT/BTC, OKT/ETH: 8:00 am UTC on Jan. 19. 2. All OKT trading pairs will have zero trading fees for 30 days. The taker and maker fee will both be zero for regular and professional users. The trading volume of these zero trading fee pairs will not be calculated in your level of trading volume.

Any violation of these terms or the OKX SG Terms of Service at any time may disqualify such customer from this promotion. If disqualified, you agree: 1) to return the value of any Bonuses provided under this promotion; or 2) that we may deduct, offset, or otherwise claw back such value from your account. Distribution of rewards may be delayed due to system issues or other special circumstances.

We're delighted to open up a special minting period for the audience that attend Singapore TOKEN2049 on September 18th and 19th, 2024. Those who attend the event and download the OKX Wallet are eligible to claim the Singapore GP digital collectible. This collectible is designed to showcase the McLaren x OKX Special livery. Winner Selection: All customers that participate are entered into a random selection generator.

Fixed-margin margin ratio = (Margin + UPL)/Position margin - adjustment coefficient Cross-margin margin ratio = Equity balance/Position margin - adjustment coefficient If the investor's margin ratio breaches 0%, a margin call will be triggered. Essentially: For LTC 10x contract, if the loss has reached 90% of the position margin, a margin call will be triggered. For LTC 20x contract, if the loss has reached 80% of the position margin, a margin call will be triggered. 2.

Note: If you have previously scheduled a video call session, you may follow the steps below to join. Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.

OKX Singapore team

You can use the OKX Card anywhere Visa or Mastercard is accepted: Physical stores while traveling Hotels, restaurants, and airline bookings International websites and online services The OKX Card also supports Apple Pay and Google Pay for easy contactless payments.

OKX is committed to providing you with better products and quality services. OKX Team August 5, 2024

If users have any questions about this or issues, please ‌contact OKX through the customer service channel, and the team will investigate in due course. We apologize for the impact and inconvenience caused. We will deeply reflect on the underlying causes of this incident, optimize the system's robustness and internal processes.

For more details, please refer to our previous announcement: Eligible OKX customers impacted by SUI Call Auction delays will receive compensation For additional inquiries regarding the compensation, please contact us through the official OKX Telegram group or via the Support Center. Thank you for your continued support. We appreciate your trust in us and assure you of our best services at all times. OKX May 5, 2023

OKX Singapore is committed to addressing all user-reported issues promptly. Here’s what you can expect after you have submitted a request for help: Response time: We aim to respond as promptly as possible, and always within 6 hours of receiving your request. Resolution time: We strive to resolve all issues within 7 calendar days after receiving the full details of your issue.

International wire transfers are now available to Singapore users for cash withdrawals.How do I make a USD withdrawal as a Singapore user? On the web Log in to your account at my.okx.com. Go to Assets and select Deposit Select Cash and USD to start a withdrawal Select Cash and USD to start a withdrawal using International wire transfer Under your USD balance, select International wire transfer and the bank account you want to use for the withdrawal.

This means that fiat payment services aren't currently available in your region.4. Why do I need to verify my identity before making a deposit? We ask you to verify your identity to follow local regulations, keep our platform secure, and help determine the best payment methods for your region.5. As a Singapore user, why did I receive less than 100 USD in my OKX account after transferring 100 USD via international wire transfer? The final amount received may be lower due to fees.

Third parties, such as verification service providers, escrow agents, payment providers, custodians, and/or banking partners, may be involved in any OKX P2P trading services transactions. You may be subject to the terms and conditions of these third parties. OKX shall not be responsible for any loss arising or resulting from any third party.