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How do I change my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and go to User Center Open User Center page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on 22 Aug 2023Updated on 4 Mar 202619,483What should I do if I forget my OKX wallet password?
This design ensures user sovereignty over assets, but it also means that password recovery services are not available.Q: If I lose my seed phrase but still remember my wallet password, can I recover my assets? No. The seed phrase or private key is the only credential that can be used to recover a wallet. If you lose your seed phrase and do not have a backup, your assets cannot be recovered, even if you still remember your wallet password.Published on 28 Oct 2022Updated on 12 Feb 202613,149What is OKX Wallet Auto-Confirm?
It includes multiple safeguards to help protect your assets: Device-level binding: Auto-Confirm only works on the verified device you're currently using. If you switch devices, you'll need to re-import your wallet using your seed phrase or re-authenticate via password. Extension wallet lock: In the browser extension, Auto-Confirm only functions while the wallet is unlocked and active on the official OKX Wallet website.Published on 25 Sept 2025Updated on 11 Feb 2026141What's OKX Bridge and how do I swap tokens across chains?
What's OKX Bridge and why should I use it? With over 20 chains supported, our OKX Bridge is the best way to move tokens from one chain to another. Here are some of the features that make it so great: Get the best deal: we'll suggest the best available route for your transaction based on speed and cost. This significantly reduces the time that customers need to spend on researching and comparing prices across different offers.Published on 29 Feb 2024Updated on 4 Mar 2026104OKX wallet FAQ
We'd love to hear about your experience and suggestions for using OKX wallet. You can contact us in the following ways: Select Menu > Support > FAQs for help. If FAQ can't solve your problem, select Chat with OKX Chatbot for support. Give feedback via the community of Discord.13. Why is the withdrawal fee asset different between the Exchange and Web3 Wallet? The withdrawal fee may differ because the Exchange and Web3 Wallet use different transaction mechanisms.Published on 24 Aug 2023Updated on 2 Mar 20262,894What are the most commonly used DApps?
If you have any questions while using OKX Wallet, feel free to contact us at any time.Published on 15 Nov 2022Updated on 12 Feb 2026462What should I do when my Web3 wallet BTC balance is insufficient?
Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC.Published on 17 Nov 2023Updated on 17 Nov 2025333How do I reset Two-factor authentication (2FA)?
Section, select reset Select Reset to proceed You'll be prompted to download the OKX app If you don't remember password, can't login: Please follow here to reset both your password and two-factor authentication Note For your security, you won't be able to withdraw funds or use P2P trading within 24 hours of resetting or changing your two-factor authentication (2FA) If you're unable to sign in, please contact OKX assistance on the login page If you're unable to pass facial recognition, please referPublished on 15 Sept 2023Updated on 3 Mar 20266,068How do I create/import an OKX wallet?
Create a strong password that you'll remember. As mentioned above, this password merely serves as an extra layer of security in case someone gets access to your device. Note: make sure to keep your seed phrase and password safe and never share with others to avoid any losses. Can I test out OKX Wallet as a guest? The best way to explore OKX Wallet is to download it and try it out!Published on 24 Aug 2023Updated on 12 Feb 20263,776What's a private key/seed phrase?
Therefore, it's essential to keep the private key safe.Seed phrase Seed phrase provides an alternative way to represent private keys, which are typically 64 characters long and composed of numbers and letters. This makes remembering the key easier, as seed phrases are more memorable than a string of random characters. The seed phase of a wallet typically consists of 12 or 24 English words. If you remember the order of these words, you can easily restore the wallet and use it.Published on 24 Aug 2023Updated on 2 Mar 20262,798How do I use CeDeFi trading?
How do I open an account to start using CeDeFi trading? You don't need a traditional account to use DEX. You can create or restore a wallet directly in the app using a Passkey (iOS 16+ or Android 8+ with Google services enable). Once your DEX wallet is created, you can immediately start trading supported DEX tokens.How do I use CeDeFi trading without a wallet? No, you can't. Before you can trade, you must first create a DEX trading wallet. Each user can only have one DEX trading wallet.Published on 24 Sept 2025Updated on 3 Mar 20265What's USDT0 and how do I use it?
Old USDT address on X Layer: 0x1e4a5963abfd975d8c9021ce480b42188849d41d New USDT0 address on X Layer: 0x779Ded0c9e1022225f8E0630b35a9b54bE713736 There are two ways to bridge your Wrapped USDT to USDT0 on X Layer: Simply deposit your old USDT back to exchange and withdraw via X Layer to receive the USDT0 Deposit your USDT and withdraw via X Layer to get USDT0 Use the USDT0 swap feature on OKX DEX Swap your USDT from X Layer to get USDT0 We're building a comprehensive DeFi ecosystem around unifiedPublished on 12 Sept 2025Updated on 20 Jan 202622How do I use Trading bonus?
If we see any suspicious behavior, or the malicious use or abuse of Trading bonus, OKX reserves the right to take appropriate actions against the involved accounts. OKX retains the ultimate interpretation right of the terms and conditions for the use of trading bonus.Published on 8 Mar 2024Updated on 10 Feb 20261,094How do I use OKX NFT?
You can buy your favorite NFTs using crypto assets in your OKX wallet through Make offer or Buy options Select either Buy or Make offer according to your preference Ensure you have sufficient cryptos to buy an NFT and complete the operations as required Ensure you have sufficient cryptos to make an offer on NFT and complete the operations as required 4. You can also add multiple NFTs to your OKX cart, and purchase at one click to save the network fees.Published on 22 Aug 2023Updated on 4 Mar 20265,150How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on 19 May 2025Updated on 2 Jan 202619