All
FAQ
Announcements
Product documents
How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on Oct 15, 202578How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check the box next to Never send it to Spam and select Create filter Select Never send it to Spam optioniCloudPublished on Nov 26, 2024Updated on Sep 8, 202571How do I track my assets when trading in Spot and Futures mode?
While trading in Spot and Futures modes, you can monitor your assets through the Position and Assets tabs on the trading screen. We've seamlessly integrated these options to improve your trading experience. They're crafted to simplify navigation and elevate user satisfaction. Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu.Published on Oct 23, 2024Updated on Feb 12, 202619Where do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on May 23, 2025Updated on Apr 14, 202628How do I manually set up spot grid trading bots?
Enter your SL/TP levels, check the trade details and select Confirm to deploy the spot grid trading bot You can check your open positions in the Bots tab on the main trading dashboard. Clicking on the Bot will show additional information about trade, including open orders and trade history.Published on Sep 4, 2025Updated on Feb 24, 2026How do I automate my trades?
Select the bot’s parameters: you'll then see a new tab, with all the parameters set. Simply enter the amount you want to trade and launch the bot by selecting Create. You can customize the parameters by selecting Create custom parameters. Note: when you copy an existing bot and retain its parameters, you'll be notified if the original bot creator stops the bot or modifies its parameters. If you run a bot with custom parameters, however, it'll be treated as a bot launched by you.Published on Oct 1, 2024Updated on Nov 17, 202510What is Proof of Reserves (PoR) user snapshot data?
Now the asset bought is (10 – 0.01 = 9.99) ETH Position After position has been opened, Isolated margin trading position Position assets = 19.99 ETH (including margin and bought assets) Position liability = 14,099.8 USDC Formula "Equity" refers to the "Asset" tab of the trading page.Published on Nov 17, 2023Updated on Dec 11, 20251Where can I find details about cash deposit limits, fees, and processing times?
Here's how to get there once you've logged in to your OKX mobile app or website:On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab > Deposit cash or go to Assets > Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supportedPublished on Apr 13, 2026Updated on Apr 13, 2026How do I manually set up spot grid trading bots?
This option may be useful if the asset price increases or decreases beyond the range you set, and they essentially exit your position either in profit or to limit further price fluctuations Enter your SL/TP levels, check the trade details and select Confirm to deploy the spot grid trading bot You can check your open positions in the Bots tab on the main trading dashboard. Selecting Bot will show additional information about trade, including open orders and trade history.Published on Jun 6, 2024Updated on Nov 17, 2025205
Showing 1-9 of 9 articles