All
FAQ
Announcements
Product documents
What onboarding information is required for a privately owned company?
These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Published on Oct 13, 2023Updated on Feb 12, 2026278What's demo trading and how do I use it?
By experiencing the process without the risk of losing real money, you can build confidence in your abilities before entering the real markets.Published on Dec 12, 2023Updated on Apr 10, 2026981Common scam tactics
These opportunities can cover various assets like stocks, real estate, cryptocurrencies, and more. They often make unrealistic guarantees, emphasizing urgency and asking for confidentiality. They may also use fake information and present themselves as experts to lure unsuspecting investors. Scammers offer attractive profit investment in Telegram Another example is scammers on social media lure users with "free crypto" offers, sharing wallet seed phrases and claiming to quit crypto.Published on Sep 28, 2023Updated on Feb 6, 20262,635How do I check my deposit progress?
Select View on blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress Find your deposit and select View to check the real-time progress Note: You can view your deposit historyPublished on Aug 13, 2023Updated on Apr 9, 20268,840Why should I choose OKX affiliate program?
Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on Apr 19, 2024Updated on Apr 10, 202618Crypto profit & loss analysis (PnL) FAQ
Is the asset and PnL data shown in Crypto PnL Analysis updated in real time? The number of assets changes in real-time, but there is a 5-10 minute delay in PnL.4. Is Crypto PnL analysis sharing available for all cryptos? No, stablecoins do not support PnL sharing at the moment.5. How is cumulative PnL calculated? When the total value of crypto assets is greater than $10, the system will start calculating the cumulative PnL.Published on Apr 3, 2026Updated on Apr 6, 2026Belgium risk warning
Virtual currencies, real risks. The only guarantee in crypto is risk.Published on May 14, 2024Updated on Nov 17, 2025415Do I need to pay fees for deposit and withdrawal?
Update timing: Fees are updated based on network conditions, so the amount shown may differ slightly from the real-time onchain gas cost at any given moment. Please refer to the withdrawal page for the specific currency and amount. View the network fee on the withdrawal page3. How are withdrawal fees calculated and deducted? The network fee is charged once per withdrawal transaction, regardless of the withdrawal amount.Published on Jun 1, 2023Updated on Mar 16, 20265,573How do I stay safe from phishing SMS using the name OKX?
This means fraudulent messages can appear right alongside your real OKX alerts—such as those for login activity or withdrawals—making it difficult to tell the difference at first glance.This manipulation of SMS sender ID is what makes these phishing attempts particularly dangerous and effective.How does phishing SMS work?Published on May 9, 2025Updated on Mar 4, 2026321How do I use the custom formula feature?
Trading screen Select Advanced Select Custom Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in realPublished on Mar 5, 2025Updated on Sep 10, 20254What's a limit order?
It will be based on the real-time market price and may be higher or lower than 53,000 USDC.Published on Aug 22, 2023Updated on Apr 3, 2026176How do I explore new trading opportunities on OKX?
Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates. Everything on the feed will automatically show up in your native language.Published on Jan 17, 2025Updated on Oct 15, 20253What's OKX Convert?
To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins. Direct conversion between BTC/ETH and most tokens isn't supported except for BTC/ETH or stablecoins. Aside from this restriction, any crypto pair that has a spot trading market can be converted via Convert. You can view the full list of supported assets here.5.Published on Apr 1, 2026Updated on Apr 3, 2026What's OKX Convert?
To get a real-time exchange rate, you only need to select your crypto pair from the drop-down menu. Note: BTC and ETH can only be converted with BTC, ETH, or stablecoins. Direct conversion between BTC/ETH and most tokens isn't supported except for BTC/ETH or stablecoins. Aside from this restriction, any crypto pair that has a spot trading market can be converted via Convert. You can view the full list of supported assets here.5.Published on Sep 27, 2023Updated on Apr 1, 20262,162How do I explore new tokens?
This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on Aug 9, 2024Updated on Nov 17, 2025