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How do I add my emergency contact?
Review your emergency contact before you confirming it Once your emergency contact is successfully saved, you can always come back to update your emergency contact. This is how your emergency contact appears, and you can always make an update to itWeb Log in on the website > Go to your profile icon > Security > Emergency contact > Add. Select Emergency contact under Advanced security in the Security section Read the description and guide before proceeding to Add emergency contact.Published on Jul 24, 2025Updated on Feb 12, 2026251How do I deposit USD with an international wire transfer?
International wire transfers are only available to individuals residing in eligible states in the European Union (EU). To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit via international wire transfer?Published on Dec 31, 2024Updated on Mar 26, 20269How do I withdraw USD with an international wire transfer?
International wire transfers are only available to individuals residing in eligible states in the European Union (EU). If eligible, you can easily withdraw USD via wire transfer to your bank.How do I make a USD withdrawal via international wire transfer?Published on Dec 31, 2024Updated on Dec 26, 20259Buy crypto with rewards terms and conditions
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions of these terms and the English version, the English version shall prevail.Published on Feb 19, 2026Updated on Mar 16, 2026How do I make a withdrawal? (web)
Internal transfer Select crypto to withdraw and internal (free) withdrawal method Select crypto and internal withdrawal method to withdraw Complete the withdrawal details and select Next Select recipient and insert the recipient info (Phone number / Email / Sub-account / UID) Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.Published on Aug 20, 2024Updated on Nov 17, 20258How do I make a crypto withdrawal? (app)
Internal transfer: Transfer crypto instantly with zero fees to OKX users.Getting Started Open your OKX app, go to Portfolio, and select Withdraw.Published on Aug 31, 2024Updated on Mar 18, 202659OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Mar 16, 2026644World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Mar 26, 2026299How do I buy crypto and earn rewards?
Join by: You must enroll in the campaign by March 11, 2026. Finish by: March 15, 2026 is the last qualifying date for this campaign. By this date, you'll need to have completed your first qualifying buy order (in order to receive the €5 reward in BTC) and a successful series of 4 consecutive buys (in order to receive the €45 reward in BTC). 4. What happens if I miss a day or if I don't complete my buy orders by the end of the campaign?Published on Feb 19, 2026Updated on Mar 19, 20263X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on Jan 29, 202627What is the New User Full Rebate Program?
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on Mar 16, 2026Updated on Mar 28, 2026Crypto Tax Reporting (DAC8) FAQ
For European Economic Area (EEA) countries, these obligations will take effect on 1 January 2026.How do I find my TIN? Your TIN (Tax Identification Number) is usually found on your National ID, Passport, or official tax documents (like a tax return or assessment).Published on Feb 23, 2026Updated on Mar 16, 20263Formal Complaint Handling Process
Final response letter As mentioned above, once a complaint is received and it is investigated internally, we will share a final response letter which shall include among other matters the decision taken, and if applicable information on how to refer your complaint to the Office of the Arbiter of Financial Services.Published on Jan 23, 2025Updated on Mar 26, 202617How do I enable allowlist? (web)
Some tokens require internal transfers: If you’re withdrawing a token with tag to another OKX user, please select Withdraw to OKX Users. Address format mismatch: The address format does not match the selected withdrawal network. Please verify the network and address. System issue: If everything above is correct, please try again later. 5.Published on Aug 14, 2023Updated on Feb 12, 2026416What's KYC: What to expect and why it matters?
You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC? We’re constantly improving the KYC experience to make it faster, safer, and more user-friendly.Published on Jun 24, 2025Updated on Jan 15, 202652