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How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026139How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026415How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 20267,025Crypto Tax Reporting (DAC8) FAQ
Also on tax returns or social security statements. • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/poland-tin.pdf • www.gov.pl/finanse Portugal For tax purposes: Número de Identificação Fiscal (NIF) (also referred to as “Número de Contribuinte”) Digits: The NIF is composed of nine sequential digits Format: 123456789 You can find your Número de Identificação Fiscal (NIF) on your Portuguese Citizen Card, on your NIF registration document, or by logging into the Portal dasPublished on Feb 23, 2026Updated on Mar 16, 20263Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on Jan 25, 2024Updated on Feb 11, 20263,688Why can’t I see or use my crypto balance?
Here are the most common reasons and what you can do:I traded crypto but my balance isn’t showing Why does this happen: After a spot trade, the new asset might not appear in your balance immediately if: The order is still open/pending (not fully filled). You’re checking the wrong account. There’s a short settlement delay, which is rare but possible during peak times.Published on Oct 14, 2025Updated on Jan 15, 20266How do I enable allowlist? (app)
How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now. Please review these addresses and if you wish to verify them permanently, try one of the following two methods: Wait until the 30-day verification expires and verify the addresses again permanently. Delete the addresses and add them again as permanently verified addresses. How does this impact my existing verified addresses?Published on Aug 14, 2023Updated on Mar 31, 20261,905Affiliate FAQ
How long does the affiliate application process take? We don't have a specific timeframe for the affiliate application review process. The review time may vary depending on application volume and the information provided. You'll be notified of the result once the review is completed.Multi-level Rebate FAQ1. As an upper-level affiliate, can I upgrade a user to a sub-affiliate?Published on Dec 4, 2024Updated on Apr 6, 2026723What should I do if I want to withdraw assets that are not supported on other platforms?
If you choose USDT on the X Layer network and the other platform or wallet does not support the X Layer network, you cannot use the USDT deposit address from other networks. Even if the crypto is the same, USDT, a network mismatch will result in withdrawal failures. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," you cannot cancel the withdrawal on the platform. The assets have already left the OKX platform.Published on Apr 8, 2025Updated on Feb 3, 20269How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on Feb 12, 2026417Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on Jan 29, 2025Updated on Sep 27, 202530OKX API FAQ
Withdrawal error: 58207 Withdrawal address is not whitelisted for verification exemption"; why does the allowlist verification still report an error when it is closed on the withdrawal page? To withdraw coins using the API interface, it's necessary to add a withdrawal address on the page and check the non verified by visa button.Published on Sep 20, 2024Updated on Apr 13, 2026135What are the trading volume rules for the campaign?
Trading volume does not include transactions that have: 0 trading fees, or Negative trading fees These transactions are excluded from all campaign-related volume calculations. For a full breakdown of fee structures and applicable scenarios, please refer to the official OKX fee documentation here.Does all trading activity count toward the campaign volume? No. During the campaign period, only trading volume from eligible tokens will be counted.Published on Mar 26, 2026Updated on Mar 31, 2026How do I deposit EUR with Paypal?
What forms of payments does PayPal offer on OKX? You can deposit cash from your bank account or cards to your OKX account with Paypal. After you deposit cash, you can buy crypto instantly with no fees. Additionally, Paypal on OKX also supports direct buy transactions. You can read more in How do I buy crypto with Paypal?4. How long does a deposit by PayPal take? Once you confirm the payment, the money will be added to your cash balance shortly.5. How do I check my cash deposit history?Published on May 2, 2025Updated on Dec 3, 20252Beneficial Ownership FAQ
For example, the owner of an institution’s parent company could be deemed the institution’s beneficial owner, depending on the organizational structure between the institution and its parent.Why does OKX need to know my institution’s ownership structure?Published on Oct 10, 2024Updated on Dec 1, 20256