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How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
The OKX ETH/BTC Bot is a game-changer in the realm of cryptocurrency trading. By capitalizing on the oscillation of the ETH/BTC trading pair, this automated tool empowers users to accumulate both BTC and ETH strategically. With a range of advantages, flexibility, and adaptability to market conditions, the ETH/BTC Bot stands as a beacon of innovation, inviting users to explore the vast potential of dual-pronged arbitrage opportunities in the cryptocurrency market.Published on Mar 6, 2024Updated on Sep 10, 202527What's auto-deleveraging (ADL) and when can it happen to me?
On our platform, ADL is a last-resort mechanism used when standard liquidation handling isn't sufficient. We may update the triggering conditions and mechanics over time. Always check our latest product documentation and in-app disclosures for the rules that apply to your contract and account setup.Why does this matter?Published on Apr 9, 2026Updated on Apr 20, 2026Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.Published on Oct 17, 2024Updated on Feb 12, 20261,881How do I authorize a new device when I log in?
Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.Published on Aug 31, 2023Updated on Apr 18, 202613,797How do I fix errors when submitting my institutional verification?
How do I check institutional verification status? To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all...Published on Oct 10, 2024Updated on Oct 8, 202560What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...Published on Feb 5, 2024Updated on Oct 8, 2025131How do I track my assets when trading in Spot and Futures mode?
Your settings will be retained even when you reopen the app.Published on Oct 23, 2024Updated on Feb 12, 202619How do I automate grid trading strategies on spot grid crypto trading bot?
When BTC moves downwards, the bot buys at every grid that allows a 4-6% profit (+-). When BTC trends upwards, the bot sells at the set profit percentage, until all buy positions are sold.How can I automate trades using the spot grid trading bot?Published on Feb 29, 2024Updated on Jan 30, 20261,779How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit...Published on Apr 29, 2024Updated on Dec 31, 20251Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Then, submit the request and complete the necessary password or verification steps.Important note: If you’re withdrawing to a saved address from your address book, the Tag/Memo field may not appear, as it was already saved when the address was added. If you're unsure whether the receiving platform requires a tag/memo, contact them to confirm before proceeding. Never enter random digits — submitting an incorrect tag/memo may result in permanent loss of funds.Published on Aug 22, 2023Updated on Apr 15, 2026414What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Spot Orders, Recurring Buy, etc.) will be canceled when your account is updated with your new country of residence.Published on Jul 2, 2025Updated on Nov 17, 2025169What's a futures trading bot and how do you automate trades with it?
When the price moves up, the bot executes orders according to the strategy — long, short or neutral — you're following. Futures grid is just one of the powerful trading bots OKX offers. Try it yourself today to automate trades and lock in profits from futures contract price volatility. Game on!Published on Dec 26, 2023Updated on Oct 29, 202535How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on May 30, 2025Updated on Feb 5, 202612Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
The zk-STARK Proof of Reserves (PoR) system leverages STARK theory, a complex mathematical solution. zk-STARK stands for: Zero-Knowledge Scalable Transparent Argument of Knowledge, a cryptographic proof technology based on Vitalik's idea to enforce the integrity and privacy of computations on blockchains. In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work?Published on May 10, 2023Updated on Sep 8, 2025179What order types are supported in X-Perps?
Trigger-based orders activate only when a specified price condition is met. Use when: you want automated entries or exits based on specific price levels.What is take-profit / stop-loss (TP/SL) in X-Perps? TP/SL lets you set predefined conditions for closing or reducing a position. Use when: planning exits in advance reducing emotional decision-making during volatility managing risk with tighter exit controlsWhat is a trailing stop in X-Perps?Published on Apr 9, 2026Updated on Apr 20, 2026