All
FAQ
Announcements
Product documents
How can I do spot trading with the Jupyter Notebook?
Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?Published on Sep 29, 2023Updated on Sep 10, 2025544How do I buy crypto and earn rewards?
Starting late: if you wait until after March 12 to make your second buy, you won't have enough days left to complete the following 4 series of qualifying buy orders before the campaign ends on March 15. Failed payments: if a payment is canceled or reversed, that day’s progress will be removed. If this happens after you get your reward, the reward may be taken back. If you don't opt in to the campaign by March 11, you will not be eligible for any of the rewards.Published on Feb 19, 2026Updated on Mar 19, 20263Crypto Tax Reporting (DAC8) FAQ
. • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/austria-tin.pdf Belgium Numéro National (NN) (French) / Rijksregisternummer (RRN) (Dutch) / National Number Digits: 11-digit Format: YY. MM. DD-XXX. CC or as a single block of 11 digits (for IT processing). In Belgium, your TIN corresponds to your national register number.Published on Feb 23, 2026Updated on Mar 16, 20263Passkey FAQ
Each account can only be bound to one passkey.11. Why don't I see 'Use Passkey' or the authentication pop-up on my iPhone? This is usually caused by an incorrect AutoFill & Passwords configuration. Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys.Published on Mar 19, 2025Updated on Mar 4, 2026116A beginner's guide to identity verification
To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on Sep 25, 2023Updated on Mar 25, 20266,452Tokenized stocks FAQ
You can refer to Ondo's official documentation for more details. 11.What are the tips for trading tokenized stocks? When trading tokenized stocks, you should keep the following in mind: Prices can fluctuate rapidly and could lead to partial or total loss of invested assets.Published on Feb 2, 2026Updated on Mar 16, 20266OKX ZERO Trading Fees event FAQs
Ensure that you have sufficient funds to continue trading prior to the fee rebate that will be credited the next day.11. Is there a limit to the number of rebate cards and participants for the event? Each 100 USDT rebate card is only issued after the previous card has been utilised. This is to ensure fairness and let more crypto enthusiasts try trading at OKX with zero fee. The total reward pool is 250,000 USDT.Published on Jul 6, 2023Updated on Feb 12, 202638Buy crypto with rewards terms and conditions
Campaign Period and Key Deadlines The campaign operates within two distinct windows to ensure all participants have a fair opportunity to complete their streaks: Enrollment Window: Users must successfully opt in on the campaign landing page between February 25 and March 11, 2026 (midnight UTC+1). Completion Window: While the enrollment period ends on March 11, users have until midnight UTC+1 on March 15, 2026 (inclusive), to complete their 5-day streak.3.Published on Feb 19, 2026Updated on Mar 16, 2026OKX Web3 FAQ
Maintenance, network issues, or external factors may cause interruptions or limited access.11. What actions could result in suspension or termination of service?Published on Jan 19, 2026Updated on Feb 27, 202665Travel Rule FAQ (EEA region)
Note: this process relies on the exchange meeting the Travel Rule requirements, as we're subject to European Union regulations before we can credit your deposit.12. What should I do under the Travel Rule if my exchange isn't listed as an option? Ask the exchange to reach out to us at travelrule_dd@okx.com so we can request them to connect to our Travel Rule solution.Published on Dec 17, 2024Updated on Mar 16, 2026627X Layer upgrade and OKT/OKB asset handling FAQ
The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price? Starting from August 15, 2025, OKT held by users will be automatically converted to an equivalent amount of OKB based on the average closing prices of OKB and OKT on the platform from July 13 to August 12, 2025.Published on Aug 13, 2025Updated on Jan 29, 202627How do I set up a recurring buy plan?
If you create a weekly plan at 11:05 AM on Tuesday, your future orders will be completed every Tuesday at 11:05 AM. You can check the date of your next order with your plan details.3. How do I manage my recurring buy plan? You can manage your plan easily from your plan details. Go to the Activity page and you'll find Recurring buy option on top of the page. Select Recurring buy to view all the plans you've set up.Published on Jan 23, 2025Updated on Dec 31, 202550World Cup VIP Exclusive Gift Set FAQ
VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set. Submit your shipping information on time: Please provide an accurate delivery address before the deadline specified above.Published on Dec 19, 2025Updated on Mar 26, 2026297What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Mar 4, 2026725How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on Sep 10, 20255