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How to prevent phishing emails?
If the address looks similar but not exactly the same (for example, “okx.com” changed to “oikx.com” or an unrelated domain), treat the email as suspicious.2. Review the content carefully Even if an email looks polished, there are signs that often give away a phishing attempt. The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe.Published on Jun 24, 2025Updated on Dec 16, 20253How do I turn on the Economic Calendar on the original chart?
It's a valuable tool designed to keep you informed about real-time updates on major economic events and announcements such as interest rate decisions, employment reports, and GDP releases providing critical insights for traders looking to stay ahead of market trends. How to activate the Economic Calendar?Published on Mar 10, 2025Updated on Sep 10, 20253Why should I choose OKX affiliate program?
If you're looking for an affiliate program, we highly recommend checking out our affiliate program. We're a leading cryptocurrency exchange that offers a variety of trading products and services. Our affiliate program is easy to sign up for and offers a commission rate of up to 50%. Learn more about it here.What am I missing out? We offer a wide range of crypto trading products, including spot trading, futures trading, options trading, and more.Published on Apr 19, 2024Updated on Sep 6, 202518How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on Sep 10, 2024Updated on Sep 12, 202543How do I modify TP/SL?
Take Profit (TP) and Stop Loss (SL) are essential tools for traders looking to manage risk and secure profits in the volatile world of cryptocurrency trading. TP allows you to automatically close a trade when the price reaches a certain level of profit, while SL helps minimize losses by closing a trade when the price hits a predetermined level of loss. We provide robust features to set and modify these parameters easily on both our web platform and mobile app. Learn more on our TP/SL here.Published on Jun 13, 2024Updated on Sep 10, 202533How do I add OKX widget on my phone?
(Optional) Select Preferences to configure the look & feel of the widget Drag the floating widget to the desired area on your device screenWhat's the recommended device settings? We recommend Android users make these setting changes to ensure widget display data is refreshed promptly. Actual setting steps may vary by device.Published on Aug 15, 2023Updated on Feb 12, 20265,789How do I change and reset my chart layout?
By following these simple steps below, you’ll be able to restore your interface quickly and get back to trading without any hassle: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Look for the Reset option in the chart settings menu to reset the existing settings Select Reset to change the layout back to the default settings Confirm your selection to revert all widgets, charts, and settings to their default positions and configurationsPublished on Nov 27, 2024Updated on Sep 10, 202516What are OKX's crypto trading bots and how do I utilize them?
How the Spot DCA (Martingale) trading bot looks on the app While the DCA strategy is popular, our Spot DCA (Martingale) trading bot offers more flexibility. Users can choose when to enter a trade using technical indicators, and they only need to reserve the minimum funds required to start (Initial Order + First Safety Order). Additional funds can be added later as needed.Published on Sep 4, 2025Updated on Jan 20, 20261How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Published on Nov 29, 2024Updated on Sep 10, 2025417How do I publish or subscribe to a signal on Signal Marketplace?
As a signal provider, you can check your signal revenues on Marketplace dashboard Note: look for your account status within the details section.Published on Mar 12, 2024Updated on Mar 4, 202644How do I navigate to and customize notification settings?
If you’re looking to set up specific price alerts instead, check out our guide here. Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences.Published on Oct 8, 2025Updated on Nov 6, 202514How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on Jul 3, 2025Updated on Jul 10, 202535How do I check if an email is officially from OKX via EML file?
If you are unsure, submit the EML file to OKX Customer Support for verification.Why can scammers make an email look real to you? Scammers can modify parts of an email's header to make the message appear as if it was sent from a legitimate domain, including an official address. This is possible because the email delivery protocol (SMTP) doesn't verify the true identity of the sender.Published on Nov 24, 2025Updated on Mar 4, 202613How do I explore new trading opportunities on OKX?
OKX Feed is also a feature that's capable of helping you to look into social sentiment and research for new trading opportunities. Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos?Published on Jan 17, 2025Updated on Oct 15, 20253How do I dollar-cost average at OKX with DCA trading bots?
If you're looking to build savings and wealth in the long term, this bot is for you.How do I set up my DCA bots? To access the DCA bot, navigate to the home page and select Trade Select Trading bots before selecting your preferred DCA Trading Bot Begin the setup process by choosing from the different AI strategiesWhat should I do if I'm unsatisfied with the pre-set parameters?Published on Oct 6, 2023Updated on Nov 17, 202523