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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDT/ETH. He receives 20 ETH at 17:10 UTC.Published on May 13, 2024Updated on Sep 8, 2025337How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Oct 15, 202528How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on Sep 10, 2025537Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on Mar 22, 2024Updated on Mar 3, 20261,069How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on Oct 17, 2024Updated on Jan 1, 2026388OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Mar 5, 2026633What's Spot DCA (Martingale) bot and how to use it?
Safety orders will be placed when the price changes: 1% = (0 + 1 × 2*0)% 3% = (1 + 1 × 2*1)% 7% = (3 + 1 × 2*2)%, and many more Multiple parameters are available for selectionHow does Spot DCA bot Smart Strategies work? Spot DCA bot Smart Strategies offer preset configurations—Conservative, Moderate, and Aggressive—to match different trading styles and risk preferences. Each strategy determines how actively the bot places safety orders as prices fluctuate.Published on Oct 21, 2025Updated on Dec 6, 2025USDG Convert Fees Change Announcement
OKX would like to inform you that the 1:1 pricing between USDC and USDG for offshore clients will be discontinued. Following this change, USDC <> USDG conversions will be subject to a 0.03% (3 bps) markup. This change will take effect on 2:00 (UTC+0) , 25th February. Thank you for your understanding and continued support.How to get USDG You can obtain USDG by accessing Convert.Published on Feb 20, 2026Updated on Feb 21, 20264How do I deposit OKT Chain assets from Web3 Wallet to Exchange?
Conversion rate: 1 OKT ≈ 0.10476 OKBWhy can’t I see my balance when withdrawing stOKT or wOKT to the exchange? Support for these tokens is still being finalized. Any deposited stOKT or wOKT will be automatically converted to OKB on a weekly basis. Please monitor your OKB balance.Reference conversion rates: 1 stOKT ≈ 1.25 OKT 1 wOKT ≈ 1 OKTPublished on Jan 16, 2026Updated on Feb 6, 20265Address type upgrade FAQ
Example 1: Entry 1: (Standard) Address A Entry 2: (Universal) Address A These addresses will be merged to Entry 2, which allows withdrawals of any crypto selected for a specific network, based on compatibility. Example 2: Entry 1: (Standard) Address A Entry 2: (Universal) Address A Entry 3: (EVM) Address A These addresses will be merged to Entry 3, which allows withdrawals of any crypto selected for EVM compatible networks.How does the verification period works after the address type upgrade?Published on Aug 26, 2025Updated on Dec 30, 2025858Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025178How can I do derivatives trading with the Jupyter Notebook?
import okx.Account as Account flag = "1" # live trading:0, demo trading: 1 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) result = accountAPI.get_account_balance() print(result)4. What account mode and margin/trade mode are eligible for derivatives trading with the Jupyter Notebook?Published on Sep 28, 2023Updated on Feb 12, 2026192Iceberg strategy FAQs
5 orders will be placed in the order book 1st limit buy order will be placed at the current middle price (Ask 1 + Bid 1)/2 The 2nd limit buy order will be placed at Bid 1 price, whereas the 3rd one at Bid 2 price, etc The amount per order is around 0.1 BTC (multiplied by the random number) If the price goes up to higher than 35,000, the order would be temporarily halted If the order is filled, new orders will be placed according to the latest position in the orderbook If the change of price causesPublished on Aug 4, 2023Updated on Dec 30, 202515How do I use the liquidation price calculator?
Select %Calculator located beneath the Buy (long) button Make sure you're in the PnL section on the pop-up and select Margin Buy or Margin Sell Select the Margin mode Insert your Entry Price, Amount, and Additional margin Fill up the necessary details before proceeding to calculate the estimated liquidation price Select Calculate for the result Example: Estimated liquidation price = (maintenance margin ratio + 1 - fee rate) / (1 / average open price / leverage + 1 / average open price + added marginPublished on Jul 3, 2024Updated on Jan 28, 202639What are the new trading fees for EEA users?
Starting from 1 October 2025, we will update the Maker and Taker fee structure for regular and VIP users in the EEA. The table below shows the updated fees.Published on Sep 16, 2025Updated on Oct 15, 2025256