We prioritize regulatory compliance by selecting the languages where we can currently operate locally in the EU region. This approach allows the platform to operate smoothly across the EU mindful of our regulatory obligations. Our goal remains to offer a localised language experience in every EU country once this is possible.On the app Adjust the language settings by navigating to Menu before selecting Profile and Settings.

Buy with PayPal is only available for EU residents who have completed account verification.How do I buy crypto with PayPal?

Apple Pay is only available on iPhones and other Apple devices, and it's currently limited to verified Australia, EU and UAE users. If you're using an unsupported device or haven't completed identity verification, Apple Pay won’t be shown as a payment option.3. What payment methods can I use with Apple Pay? Visa and Mastercard credit or debit cards are supported. Note: card issuers may decline certain transactions at their discretion.4.

International wire transfers are only available to individuals residing in eligible states in the European Union (EU). If eligible, you can easily withdraw USD via wire transfer to your bank.How do I make a USD withdrawal via international wire transfer?

For example, at OKX we have OKX EU, OKX Singapore and more. The Travel Rule is still a relatively new requirement in the world of crypto so even within one exchange group, it may be that not all of the exchange entities are ready to handle Travel Rule transactions. If you're having trouble withdrawing to a particular exchange, the underlying exchange entity may not be ready yet to accept Travel Rule transfers from OKX.

Buy with Google Pay is only available for Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification. Please note that Google Pay isn't available on devices running iOS at this time. Access to this service is based on the phone device and model and the countries supported by Google Pay, which isn't related to the verified country of residence with us. You must hold either a Visa or Mastercard in your legal name as registered with us.

However, if you wish to file a formal complaint you may do so either: (a) Via the OKX online complaints form (b) By submitting the complaints form (available in all 24 Official EU Languages) to the email complaints.eu@okx.com. (c) By downloading and sending the complaints form by registered post to will be using this: Piazzetta Business Plaza, Office Number 4, Floor 2, Ghar il-Lembi Tas-Sliema, Malta.

The PayPal payment method is only available to EU customers who have completed account verification.3. What forms of payments does PayPal offer on OKX? You can deposit cash from your bank account or cards to your OKX account with Paypal. After you deposit cash, you can buy crypto instantly with no fees. Additionally, Paypal on OKX also supports direct buy transactions. You can read more in How do I buy crypto with Paypal?4. How long does a deposit by PayPal take?

International wire transfers are only available to individuals residing in eligible states in the European Union (EU). To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit via international wire transfer?

DAC8 is an European Union (EU) directive that requires crypto platforms to report user transaction data to tax authorities. It's the European implementation by the Organisation for Economic Co-operation and Development (OECD) to ensure tax transparency in the digital asset space.Why am I being asked for my personal tax information? Under DAC8 regulations, we're required to collect your tax residency information, including your Tax Identification Number (TIN) or a functional equivalent.

OKX Europe Limited, a Malta limited liability company (“OKX EU”), which operates under the OKX brand, for Users who are residents of one of our approved operating locations within the European Economic Area. The Local Terms for such users can be found here. Aux Cayes FinTech Co. Ltd., a Seychelles registered company (“Aux Cayes”), for all other users eligible to access and use OKX’s Services.