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ROAD Mainnet Swap: Depositing and Withdrawal Suspension
Due to the mainnet swap of ROAD, the depositing and withdrawal services of ROAD will be suspended from 2:00 Dec 17, 2020 (UTC) until the upgrade is complete. ROAD will swap INT Mainnet to ETH Mainnet. Please do not recharge the ROAD on INT chain to avoid your loss. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Dec 16, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Dec 16, 2020Updated on Nov 17, 2025AnnouncementsOKX Donates $4.5M to Perpetual Swap Insurance Fund
In order to enhance the reliability and stability of the perpetual swap market, we have donated US$4,567,888-worth BTC to the BTC perpetual swap insurance fund at 22:00 Jul 24, 2019 (CEST, UTC+2) (Conversion rate taken from the BTC/USD index price of OKX at 14:00 July 24, 2019 (CEST, UTC+2)). Thank you for your continued support and we assure you of our best service at all times. Regards, OKX Jul 25, 2019Published on Jul 24, 2019Updated on Nov 17, 2025AnnouncementsInsurance Fund Injection for BCH & BSV Futures Contracts
Dear valued customers, We have injected the remaining balance of the insurance fund for the original Bitcoin Cash futures contract into the insurance funds of Bitcoin Cash ABC (BCH) and Bitcoin Cash SV (BSV) futures contracts at Jan 4, 2019 (CET, UTC+1): BCH insurance fund: 444.1200BCH,7:47am Jan 4, 2019 (CET, UTC+1) BSV insurance fund: 444.1200BSV,7:55am Jan 4, 2019 (CET, UTC+1) Thank you for your continued support and we assure you our best services at all times. Regards, OKX Jan 4, 2018Published on Jan 4, 2019Updated on Nov 17, 2025AnnouncementsOKX will list RSS3’s RSS3 token for spot trading
OKX is pleased to announce the listing of RSS3’s RSS3 token on our spot trading markets.Published on Feb 14, 2022Updated on Nov 17, 2025AnnouncementsOKX will list Terra 2.0’s LUNA token for spot trading
OKX is pleased to announce the listing of Terra 2.0’s LUNA token on our spot trading markets. Trading of LUNA will start according to the following schedule: LUNA deposits open at 09:00 am UTC on May. 28. LUNA/USDT, LUNA/USDC Spot trading:OKX will list LUNA in the first time if the LUNA token deposit meets the standard.Published on May 28, 2022Updated on Nov 17, 2025AnnouncementsINTChain (INT) Node Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the node upgrade of INTChain (INT), the depositing and withdrawal services of INT and ROAD were suspended from 15:00 Sep 23, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 24, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Sep 24, 2020Updated on Nov 17, 2025AnnouncementsOKX to delist BTG, CHAT, CVT, DEVT, PAY, PPT, ROAD, SFG, SOC and CNTM spot trading pairs
The affected projects are as follows: BTG/BTC;BTG/USDT;CHAT/USDT;CVT/USDT;DEVT/USDT;PAY/USDT;PPT/USDT;ROAD/USDT;SFG/USDT;SOC/USDT;SOC/USDC;CNTM/USDT; Execution time: We will delist the above-mentioned projects at 8:00 - 8:15 am UTC on Mar. 29, 2023. Users are advised to cancel orders pertaining to these pairs before the delisting. If your order is not canceled in time, it will automatically be cancelled by the system.Published on Mar 29, 2023Updated on Nov 17, 2025AnnouncementsStatement regarding the ELT issue
After multiple unsuccessful attempts to communicate with Element Black, the OKX team notified Element Black to carry out internal rectification and follow the Road Map disclosed prior to the listing for product delivery. Withdrawal restrictions were implemented on the ELT market-making account. During the rectification period, the Element Black team made several withdrawal requests, and OKX approved some reasonable requests, after careful review.Published on May 12, 2023Updated on Nov 17, 2025AnnouncementsPayPal will no longer be supported as a payment method
Affected Fiat Currency:CHF,CZK,DKK,EUR,GBP,HKD,HUF,ILS,JPY,MXN,NOK,NZD,PHP,PLN,RUB,SEK,THB,TWD,USD You will no longer be able to pay for your P2P orders via PayPal after the deadline. All Advertisers who have PayPal listed as a payment method should remove it from their ads before May 16, 2023, 17:00 (HKT).Published on May 16, 2023Updated on Nov 17, 2025AnnouncementsADL mechanism enhancements
When the present value of an Applicable Insurance Fund is lower than a. the Average value of the Applicable Insurance Fund in the last 8 hours ("8 Hr Average") minus the greater of i. 30% of the 8 Hr Average; or ii. USD 50,000 (or equivalent) (the result of (a) is the "Volatile Drop Threshold"); 2. When the Applicable Insurance Fund has been fully depleted; 3.Published on Mar 5, 2025Updated on Nov 17, 2025AnnouncementsFormal Complaint Handling Process
(c) By downloading and sending the complaints form by registered post to will be using this: Piazzetta Business Plaza, Office Number 4, Floor 2, Ghar il-Lembi Tas-Sliema, Malta. OKX action Once the Complaint is received, we endeavour to investigate and solve complaints promptly. We may request for additional information and shall contact you or your representative via the contact details you have shared through the submitted complaints form.Published on Jan 23, 2025Updated on Mar 26, 2026FAQ20Türkiye’deki Kullanıcılarımız için Yeni Kripto Regülasyonu Kapsamında Hizmet Güncellemeleri | Service Updates Under New Crypto Regulation for Our Customers in Turkiye
Bu açıklama (i) herhangi yatırım tavsiyesi veya yatırım önerisi, (ii) dijital varlıkların satın alınması, veya satılmasına yönelik bir teklif ya da talep veya (iii) finans, muhasebe, hukuk veya vergi ile ilgili tavsiye niteliği taşımamaktadır ve bu şekilde değerlendirilmemelidir. Sabit coinler ve NFT’ler dâhil olmak üzere dijital varlıklar piyasa oynaklığına tabidir, yüksek derecede risk içerir ve değer kaybedebilir.Published on Sep 26, 2024Updated on Nov 17, 2025AnnouncementsUnderstanding OKX's Security Fund
Not an Insurance Product The Security Fund is not an insurance policy, a custodial protection fund, or a guarantee against user losses. OKX is not an insurer, and the Security Fund does not cover losses arising from a user's individual trading decisions, security breaches, or unexpected market events. Users are always solely responsible for their own risk management.2.Published on Mar 25, 2026Updated on Apr 17, 2026FAQ3OKX to support FTM token migration
According to the official plan of Fantom, the Fantom (FTM) token will be undergoing a token migration and will be upgraded to Sonic (S). OKX will support FTM migration to S as per the following schedule: 1. Deposits and withdrawals FTM deposits and withdrawals will be suspended at 3:30 am UTC on January 13, 2025, and deposits will no longer be supported after the token migration is complete. The schedule for S deposits and withdrawals will be announced separately. 2.Published on Jan 8, 2025Updated on Nov 17, 2025AnnouncementsOKX completed FTM token migration
You can find your new Sonic (S) assets under Assets > My Assets. We are pleased to announce the listing of Sonic (S) on our spot trading market. S/USD spot trading will open at 3:30 am UTC on January 28, 2025. Please take note of these tokenomics changes after this event: Learn details Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only.Published on Jan 27, 2025Updated on Nov 17, 2025Announcements