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Guide to ID and selfie photos for identity verification
The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.Published on Oct 13, 2023Updated on Jan 28, 2026FAQ13,377Flexible Loan - System Maintenance on 31 March 2026
During this period, certain Flexible Loan services will be temporarily unavailable.Maintenance window Start time 2026-03-31 08:00 (UTC+0) End time 2026-03-31 08:30 (UTC+0)Restricted services during maintenance Flexible Loan access: The Flexible Loan page and related features will be unavailable. New borrowing: New borrowing requests can’t be submitted. Collateral adjustments: Adding or withdrawing collateral on existing loans won’t be available.Published on Mar 30, 2026Updated on Mar 30, 2026AnnouncementsHow do I authorize a new device when I log in?
If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache.Published on Aug 31, 2023Updated on Mar 16, 2026FAQ13,736How do I verify an individual account?
Note: make sure your OKX App is updated to the latest version. You can check this in Main menu > User center > Profile and Settings > About OKX.Getting started on the web Log in to your account at okx.com and go to the verification page. You can find it under the profile icon > Verification. On this page, find Individual account and select Continue. Opening verification pageGetting started on the app Open the OKX app, go to User Center.Published on Sep 25, 2023Updated on Mar 31, 2026FAQ31,004OKX to enable automatic adjustment of several trading parameters
Manual traders can view the latest trading parameters on the Trading rules page. For details, please refer to the API document: Overview – OKX API guide | OKX technical support | OKX OKX team December 23, 2025 This content is provided for informational purposes only and may cover products that are not available in your region.Published on Dec 23, 2025Updated on Dec 24, 2025AnnouncementsWorld Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Apr 3, 2026FAQ312What onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ113What onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on Oct 13, 2023Updated on Mar 19, 2026FAQ61What onboarding information is required for a fund?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ116What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ277Why did my identity verification fail?
Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.Published on Aug 8, 2024Updated on Jan 2, 2026FAQ41How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ4OKX will list IGU (IGU) for spot trading
You can create NFTs from a photo of your pet with the help of in-app AI. The app has more than 450k users worldwide and holds a current App Store rating of 4.9 out of 5. Asset name: IGU Ticker: IGU Total Supply: 400,000,000 Circulating Supply: 23,975,000 (2023.2.16) Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on Feb 14, 2023Updated on Nov 17, 2025AnnouncementsOKX to discontinue BTC/USDT- and ETH/USDT-margined expiry futures
The final USDT-margined expiry futures contracts for BTC and ETH will expire on June 26, 2026. The last new contracts will be weekly expiries, listed on January 9, 2026, and expiring on January 23, 2026. Thank you for your continued support. OKX Team December 17, 2025Published on Dec 17, 2025Updated on Dec 17, 2025AnnouncementsLaunch of Mark Price System for Futures Trading
C.How Mark Price will affect trading 1.Calculation of unrealized profit & loss (UPL) Without Mark Price: Long position: Face value * no. of contracts / avg. entry price – face value * no. of contracts / latest trading price Short position: Face value * no. of contracts / latest trading price – face value * no. of contracts / avg. entry price With Mark Price: Long position: Face value * no. of contracts / avg. entry price – face value * no. of contracts / latest Mark Price Short position: Face valuePublished on Jan 8, 2019Updated on Nov 17, 2025Announcements