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Elrond Gold (EGLD) Now Available
Regards, OKX Sep 29, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Sep 29, 2020Updated on Nov 17, 2025AnnouncementsThe Midas Touch Gold (TMTG) Depositing Suspension
Dear valued customers, Due to a wallet upgrade, the depositing of The Midas Touch Gold (TMTG) has been suspended from 10:00 June 21, 2020 (UTC) until the upgrade is complete. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you our best services at all times. Regards, OKX June 21, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Jun 21, 2020Updated on Nov 17, 2025AnnouncementsThe Midas Touch Gold (TMTG) Now Available
Regards, OKX June 18, 2020 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Jun 18, 2020Updated on Nov 17, 2025AnnouncementsDelisting of Bitcoin Gold (BTG) Futures Contracts
Dear valued customers, We will delist all Bitcoin Gold (BTG) futures contracts (weekly, bi-weekly, quarterly) at 9am Jan 25, 2019 (CET, UTC+1) due to insufficient liquidity. Details are as follows: 1. Delivery: Delivery time: 9am, Jan 25, 2019 (CET, UTC+1) Delivery price: The arithmetic mean of the OKX BTG/USD index 1 hour before delivery (for all contracts) 2. Historical Data & Assets: We will remove all Bitcoin Gold futures contracts data at 3am Jan 30, 2019 (CET, UTC+1).Published on Jan 21, 2019Updated on Nov 17, 2025AnnouncementsBitcoin Gold (BTG) Mainnet Upgrade: Deposit Resumption
Dear valued customers, The mainnet upgrade of Bitcoin Gold (BTG) is complete, the depositing services will resume at 08:30 Feb 3, 2020 (UTC). We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Feb 3, 2020 (UTC) Join OKX Community Telegram: https://t.me/OKXOfficial_EnglishPublished on Feb 3, 2020Updated on Nov 17, 2025AnnouncementsBitcoin Gold (BTG) Mainnet Upgrade: Deposit Suspension
Dear valued customers, Due to the mainnet upgrade of BTG, the deposit of BTG was suspended from 03:30 Jan 27, 2020 (UTC) until the upgrade is complete. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Jan 27, 2020 (UTC) Join OKX Community Telegram: https://t.me/OKXOfficial_EnglishPublished on Jan 27, 2020Updated on Nov 17, 2025AnnouncementsOKX will list Adventure Gold's native asset, AGLD, for spot trading
OKX, Sep 3, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Sep 3, 2021Updated on Nov 17, 2025AnnouncementsOKX will list Euro Tether (EURT), Tether Gold (XAUT) for spot trading
OKX, Jul 18, 2022 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on Jul 18, 2022Updated on Nov 17, 2025AnnouncementsWhy is my OKX app not working?
Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.Published on Mar 16, 2026Updated on Mar 28, 2026FAQ2How do I make a deposit? (app)
There are 2 ways to make a deposit to your account: Open your OKX app, select Deposit Opening Deposit page from Homepage Open your OKX app, go to Portfolio, and select Deposit Opening Deposit page from Portfolio Select Deposit crypto and asset that you want to deposit, then select the Deposit network Deposit details will then automatically generate You can either select Copy to copy the deposit address to your withdrawal platform app or scan the QR code using your withdrawal platform app to makePublished on Sep 1, 2024Updated on Oct 15, 2025FAQ86How do I link an authenticator app?
It is also available on major app stores such as Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store.If Microsoft Authenticator is not available in the app store on your device, you can first install any of the app stores mentioned above and then download it from there. Link an Authenticator AppOn the appAdd an Account Use your authenticator app to scan the QR code or manually enter the Setup code in the authenticator app.Published on Aug 29, 2023Updated on Mar 25, 2026FAQ15,973How do I create passkeys? (app)
Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.Published on Aug 16, 2023Updated on Mar 28, 2026FAQ12,846How do I enable allowlist? (app)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw. 2. Select your preferred withdrawal method (Withdraw crypto) > select the Asset you'd like to withdraw > Select destination. 3. Select Address book > select Address Settings in the top-right corner > you can either enable the Allowlist only or enable the New address withdrawal lock at the same time.Published on Aug 14, 2023Updated on Feb 12, 2026FAQ1,898Disabling cloud sync on your authenticator app
Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.Published on May 12, 2023Updated on Feb 12, 2026FAQ4,526Third Party App IP Whitelist Launch
For users that want to connect with a broker securely, we do recommend you to create API keys using this feature if your broker supports server IP whitelisting Log in to your OKX account Go to your profile icon (upper right corner) Click "API" and "Create API Key" For Purpose, choose "Binding third-party apps" Select from the dropdown to see the whitelisted Third Party Apps that support IP whitelist and choose your preferred broker Fill in the rest of the fields Confirm your API key creationPublished on Jan 5, 2023Updated on Apr 1, 2025Product documentation