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OKX will list SPACE ID (ID), Galxe (GAL) for spot trading
ID is the native token of the SPACE ID ecosystem, where ID can be used on the SPACE ID platform and participate in SPACE ID DAO governance proposals to guide the direction of protocol development. Asset name: SPACE ID Ticker: ID Total Supply: 2,000,000,000 Circulating Supply: 286,000,000 (as of 04/20/2023) Contract: 0x2dff88a56767223a5529ea5960da7a3f5f766406 Galxe is a Web3 credential data network.Published on Apr 20, 2023Updated on Nov 17, 2025AnnouncementsGuide to ID and selfie photos for identity verification
The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.Published on Oct 13, 2023Updated on Jan 28, 2026FAQ13,356How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on Sep 5, 2023Updated on Feb 12, 2026FAQ852How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 2025FAQ60How do I find my user ID (UID)?
You'll see your user ID under Profile > Personal info, and there's a copy option next to your user ID User ID is one of the details shared within the Personal info section You'll need to provide your user ID for any customer support issues. Learn more about your account by visiting our OKX FAQ page.Published on Mar 20, 2025Updated on Dec 3, 2025FAQ196What should I do if my withdrawal was sent to the wrong user ID (UID)?
If you accidentally sent a withdrawal to the wrong user ID (UID) of another OKX user, please note that we can’t directly reverse or recover funds once they’ve been credited to another user’s account. However, there are steps you can take to try and resolve the situation:1. Verify the transaction details Double-check the UID entered during the withdrawal process. Ensure that the withdrawal was completed successfully and credited to the other UID.2.Published on Oct 13, 2025Updated on Jan 27, 2026FAQ14OKX to list perpetual for ID crypto, along with its margin trading and Simple Earn
We are pleased to announce that USDT-margined perpetual swaps for ID will be enabled at 10:00 am UTC on December 8. ID margin trading and Simple Earn will be enabled at 8:00 am UTC on December 8. The updates will cover both the web and app interfaces as well as the API. The details are as follows: I. Margin trading and Simple Earn Spot margin trading will be activated for the following pair: ID/USDT.Published on Dec 8, 2023Updated on Nov 17, 2025AnnouncementsWhy did my identity verification fail?
Face Recognition–Related Issues Issue Description: Face recognition failed / Page shows information mismatch Issue Description: Face does not match / ID document does not match face recognition Required Document–Related Issues ID Already Verified / Duplicate Identity Verification Invalid ID. (E.g. Unsupported ID type, ID issued has expired.) Issue Description: The system detects that your full name or date of birth in your profile is incorrect, missing, or unreadable.Published on Sep 5, 2023Updated on Apr 2, 2026FAQ11,521How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 2026FAQ52How do I download my BR Tax return?
A copy of your Declaração do Imposto de Renda and the Recibo da Declaração can be downloaded from the Portal Meu Imposto de Renda, accessed through your Gov.br account.To obtain them online, please follow the steps below: Go to: https://mir.receita.fazenda.gov.br/portalmir/pagina-inicial Log in with your Gov.br account Select the “Documentos e Arquivos (Cópia da Declaração)” Select the Documentos e Arquivos (Cópia da Declaração) to proceed Select the most recent tax year Download the PDFs for “CópiaPublished on Nov 19, 2025Updated on Nov 21, 2025FAQ4Aave (LEND)
Details Total supply: 1,299,999,942 LEND Total circulation: 1,256,361,931 LEND (8/10/2020) Other Information Official website: https://aave.com/ Whitepaper:https://github.com/aave/aave-protocol/blob/master/docs/Aave_Protocol_Whitepaper_v1_0.pdf Disclaimer This document is compiled from the official whitepaper and relevant documents provided by the project team to provide investors an overview of the cryptocurrency. The information contained in this document is collected legally.Published on Aug 11, 2020Updated on Nov 17, 2025AnnouncementsHow do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on May 30, 2025Updated on Feb 5, 2026FAQ11A beginner's guide to identity verification
Guide to ID and selfie photos for identity verificationPublished on Sep 25, 2023Updated on Mar 25, 2026FAQ6,455Pay passkey setup FAQ
A passkey is a secure login method that uses your device’s biometric authentication (Face ID, Touch ID, or screen lock) instead of passwords. Pay requires passkeys to ensure fast and secure onboarding.Why can’t I continue with Pay signup? If your device’s built-in password manager isn’t installed or activated, the passkey prompt cannot appear—blocking the signup process.Published on Dec 18, 2025Updated on Jan 2, 2026FAQWhat's KYC: What to expect and why it matters?
Identity Verification Upload a clear photo of a valid government-issued ID that meets the requirements of your region (e.g., passport or driver’s license) Take a live selfie or use facial recognition to match your ID Our system checks for document validity and tampering using secure verification tools2.Published on Jun 24, 2025Updated on Jan 15, 2026FAQ55