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VIT E(VITE) Mainnet Upgrade: Depositing and Withdrawal Suspension
Dear valued customers, Due to the mainnet upgrade of VITE (VITE), the depositing and withdrawal services of VITE will be suspended from 4:00 Sep 2, 2020 (UTC) until the upgrade is complete. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you of our best services at all times. Regards, OKX Sep 2, 2020 (UTC)Published on Sep 2, 2020Updated on Nov 17, 2025AnnouncementsHow do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on Mar 12, 2026FAQ14,318OKX to reduce the number of confirmations required for deposits on ETH Network
Dear OKX users, To enhance our services and improve your deposit-to-trade experience, OKX will adjust the number of block confirmations required for deposits. This adjustment will take place between 10:00 am and 12:00 pm UTC on November 15, 2023. The specific adjustments are as follows: ETH & ERC20 tokens: The minimum confirmation count for a deposit and trade on the Ethereum (ETH) network will be reduced from the current 64 blocks to 32 blocks.Published on Nov 15, 2023Updated on Nov 17, 2025AnnouncementsHow do I check the number of block confirmations? (web)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Feb 12, 2026FAQ136How do I check the number of block confirmations? (app)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Jan 29, 2026FAQ589Introducing the SUI Token Sale on OKX Jumpstart
Calculation of winning tickets: After the subscription period is over, internal systems will randomly determine which tickets are successful and unsuccessful. Winning tickets and refunded OKB will be distributed on the same day. For specific winning results, please refer to the details on the event page. d. Winning ticket quota: The number of winning tickets each user can receive is hard capped at 100 (10,000 SUI) e.Published on Apr 15, 2023Updated on Dec 2, 2025AnnouncementsHow do I migrate my email address or phone number to another account? (web)
You're not allowed to withdraw your assets after the account is closed.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers.Published on Aug 22, 2023Updated on Mar 4, 2026FAQ384How do I migrate my email address or phone number to another account? (app)
You're not allowed to withdraw your assets after the account is closed.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter Your New Phone Number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers.Published on Aug 22, 2023Updated on Feb 9, 2026FAQ591How do I make a withdrawal? (web)
The withdrawal submitted pop-up notice will appear once the submission is doneInternal transfer Select crypto to withdraw and internal (free) withdrawal method Select crypto and internal withdrawal method to withdraw Complete the withdrawal details and select Next Select recipient and insert recipient info (Phone number / Email / Sub-account / UID) Note: the withdrawal recipient needs to be a verified user, learn more on how you can be verified here.Published on Aug 22, 2023Updated on Feb 24, 2026FAQ1,561OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on Aug 22, 2025Updated on Jan 27, 2026FAQ12OKX Beginner's Guide
Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on Mar 20, 2023Updated on Feb 19, 2026FAQ1,710How do I make a withdrawal? (app)
It's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost.Internal transfer Select Withdraw crypto, then select the crypto you want to withdraw Select OKX recipients in the Select destination field, then select your preferred Network Select OKX recipients to perform an internal transfer Complete the withdrawal details and select Submit Select recipient and insert the recipient info (Phone number / Email / Sub-account / UID) Note: the withdrawal recipientPublished on Aug 22, 2023Updated on Mar 19, 2026FAQ5,788How do I download my BR Tax return?
A copy of your Declaração do Imposto de Renda and the Recibo da Declaração can be downloaded from the Portal Meu Imposto de Renda, accessed through your Gov.br account.To obtain them online, please follow the steps below: Go to: https://mir.receita.fazenda.gov.br/portalmir/pagina-inicial Log in with your Gov.br account Select the “Documentos e Arquivos (Cópia da Declaração)” Select the Documentos e Arquivos (Cópia da Declaração) to proceed Select the most recent tax year Download the PDFs for “CópiaPublished on Nov 19, 2025Updated on Nov 21, 2025FAQ4Updates on the P2P Marketplace: instant crypto release
Our integration with StarPay (leading e-wallet providers in The Philippines) can also accept payment from all partners using QR PH technology. StarPay What is StarPay? StarPay is a licensed/regulated Electronic Money Issuer (EMI) based in the Philippines. Users can safely and securely send money to each other's StarPay e-wallet in Philippine Peso. Also to other e-wallets or banks that use QR PH in their system What are the benefits of using StarPay as a buyer?Published on May 4, 2023Updated on Nov 17, 2025AnnouncementsUpdate on the SUI token assignment schedule for OKX Jumpstart
Calculation of winning tickets: After the subscription period is over, internal systems will randomly determine which tickets are successful and unsuccessful. Winning tickets and refunded OKB will be distributed on the same day. For specific winning results, please refer to the details on the event page.Published on Apr 22, 2023Updated on Nov 17, 2025Announcements