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Watch out for telephone scams too, where they pretend to be police or government workers, saying you're in trouble and need to give them things to avoid problems. Scammers pretend to be government officers requesting the user deposit more to pay for income tax We've also seen scammers pretend to be customer service agents from well-known platforms, even falsely claiming to partner with OKX to promote their own sites.Published on Sep 28, 2023Updated on Feb 6, 20262,643How do I check the status of my returned withdrawal?
Head to the website and select the chatbot button situated at the bottom end of the page. Continue the conversation within the chatbot system in any language that you prefer. Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic. Select Withdrawal as the topic for chatbot to react to You'll see a list of frequently encountered withdrawal topics.Published on Oct 30, 2023Updated on Feb 9, 2026288How to claim my RL OKXclusive Pass?
Gifts will be distributed within 14 days after the promotion period activity ends. OKX reserves the right to exclude any participants from this promotion and/or cancel this promotion without notice. OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit, and reserves the right to change or modify these terms and conditions at any time Please see the OKX Terms of Service for more information.Published on Apr 5, 2023Updated on Sep 12, 202538What's a private key/seed phrase?
Therefore, you'll also need to be wary of strangers who offer to share their private key with you, it isn't advisable to use others' private key without taking proper precautions. You can view your private key by backing up the wallet. However, if the wallet is deleted, and the private key is forgotten or lost, it can't be recovered, meaning any assets associated with the private key can't be retrieved.Published on Aug 24, 2023Updated on Apr 16, 20262,884What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on Jun 30, 2022Updated on Feb 12, 202696How do I use Merchant Coupon Code?
To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?Published on May 19, 2025Updated on Mar 24, 202620How can I get my project listed on OKX?
It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project. Treat it like an elevator pitch explaining your mission. Highlight key milestones, partnerships, and recognitions. This helps demonstrate credibility and progress.Should I provide ecosystem data? Yes.Published on Apr 16, 2026Updated on Apr 16, 2026Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder. Open a text editor (e.g., Notebook), then paste and save the JSON string as a file. The file name must end with "_inclusion_proof.json." Save the file in a new folder. The JSON string contains your account balance and a snapshot of the Merkle path.Published on Oct 21, 2024Updated on Feb 11, 202692OKX listing mechanism
Order rules Supported order type: Limit orders only Market orders: Not supported All eligible users may participate in pre-open Orders that meet the pricing requirements will remain in the order book when trading begins.Orders that do not meet the pricing requirements may be cancelled at the end of the pre-open period. After the Pre-open After the pre-open ends: Continuous trading begins shortly after the pre-open ends. Previously placed limit orders stay active in the order book.Published on Apr 27, 2018Updated on Apr 2, 20267,479How do I get started with OKX Trade?
The great thing about AMMs is that anyone can become a market maker and earn a passive income by simply staking crypto. To become a market maker or a liquidity provider in an AMM, a user needs to deposit an equivalent value of two tokens in the corresponding pool - for example, $150 worth of ETH and $150 worth of USDC in the USDC/ETH pool.5. What's a DEX Aggregator?Published on Jul 26, 2022Updated on Feb 5, 202677Why do I have to trade on OKX Liquid Marketplace?
It allows them to: Improve their derivatives trading workflow with end-to-end automated execution and instant settlement. Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me?Published on Mar 13, 2024Updated on Oct 30, 202516OKX Learn to Earn: BTC halving 2024 event rules
The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day. Please make sure to complete the verification and personal certification while the prize pool lasts and before the end of the event.Terms and Conditions: The promotion starts on 28 March 2024 (00:00 UTC) and ends on 30 April 2024 (23:59 UTC).Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
The event will end early if all event rewards are distributed before the event ends or before you finish account verification. The account verification process may take up to 1 day. Please make sure to complete the verification and personal certification while the prize pool lasts and before the end of the event.Terms and Conditions: The promotion starts on 29 December 2023 (00:00 UTC) and ends on 21 January 2024 (23:59 UTC).Published on Dec 26, 2023Updated on Apr 3, 20264,135What's OKX Security Assistant?
I’m worried about deleting the wrong thing. Can I ignore it first? Yes, but remember: ignoring only means “no longer prompting,” not that the risk is gone. Only ignore items whose sources you can confirm, and review the ignore list regularly.3. What if the same risk keeps appearing repeatedly? This is usually caused by leftover startup items, scheduled tasks, services, or reinfection. Follow here for a thorough cleanup and perform a full disk scan.4.Published on Jan 15, 2026Updated on Feb 13, 202619How to transfer crypto from Coinbase to OKX?
If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers. Regulated in Europe: OKX was the first to obtain a MiCA license, making it available for the whole of Europe.Published on Jun 19, 2025Updated on Jun 26, 20256