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How do I identify OKX official accounts?
Open Reddit community and copy the Reddit link that you want to verify Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Instagram To verify the official pages: Verify official page: go to the page and copy the Instagram page link. Verify username: refer to the bio section of the page, and copy the username.Published on Aug 11, 2023Updated on Apr 17, 20265,369How do I manage my assets in my OKX wallet? (app)
For step-by-step instructions, refer to How do I manage my wallet?Published on Sep 25, 2023Updated on Apr 7, 202617,682How do I manage my assets in my OKX wallet? (web)
Getting Started OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other functions for all users. OKX Wallet helps you to manage your assets across multi-network (e.g. Bitcoin and Ethereum) and numerous devices (e.g. iOS, Android, and web extension) by generating an on-chain identity with a seed phrase more...Published on Aug 22, 2023Updated on Mar 3, 2026424How do I activate my Pay?
Start the activation by selecting the Activate Pay option Complete the security verification Now you can start exploring the complete Pay experienceWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey. All transactions in Pay mode require user authorization via this passkey.What's the difference between Pay Passkey and Exchange Passkey?Published on May 2, 2025Updated on Apr 22, 20264,956How do I automate my trades?
Find out more about copy trading and how you can explore it here.How do I utilize the Liquid Marketplace for automated trading? Access the Liquid Marketplace: log in to your OKX account and navigate to the Liquid Marketplace section. Set up automated strategies: use trading bots or API access to develop and deploy your automated strategies within the Liquid Marketplace.Published on Oct 1, 2024Updated on Nov 17, 202510How do I convert my crypto?
To move funds between accounts, refer to How do I transfer my funds? Open your OKX app, select Trade > Convert Open Convert page Select the available crypto in Convert from/to sections Insert the amount and select Preview to check the order details Select Convert to complete your order Select Convert within 10 seconds to complete your order Note: Only supported cryptos for Convert will be shown. The conversion rate is updated every 10 seconds to ensure you're getting the most accurate rate.Published on Sep 3, 2024Updated on Apr 22, 20261,323How do I change my email?
Self-service tool For quick access, click the button below:On the app Open the OKX app, and go to User Center Open User Center page Select Profile and Settings, go to Security, and select Email under the Authentication methods section Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email...Published on Sep 6, 2023Updated on Feb 9, 20264,095What should I do if I forget my OKX wallet password?
This design ensures user sovereignty over assets, but it also means that password recovery services are not available.Q: If I lose my seed phrase but still remember my wallet password, can I recover my assets? No. The seed phrase or private key is the only credential that can be used to recover a wallet. If you lose your seed phrase and do not have a backup, your assets cannot be recovered, even if you still remember your wallet password.Published on Oct 28, 2022Updated on Apr 22, 202613,430How do I change my verified name?
Note: this feature may not be available in all regions. If you’re unable to access it, please contact the OKX Assistant for support.On the app Go to Main menu > Profile Select Identity verification from the Profile Select Identity verification from the user center page Select the Legal name option to update your name and you'll be asked to reconfirm before proceeding to the next phase. Tap the...Published on Mar 18, 2026Updated on Apr 20, 202613How do I add my emergency contact?
If we are unable to contact you after a defined period of inactivity, we will attempt to contact your emergency contact using the information you have provided.How do I add emergency contact?App Log in on your OKX app > Tap the Main Menu icon in the upper left corner > Profile and settings > Security > Emergency contact. Select Emergency contact under Advanced security Read the description and guide on the introduction page, before proceeding to add emergency contact.Published on Jul 24, 2025Updated on Feb 12, 2026268How do I review my trading history?
Supports coaching and mentorship: if you’re working with a mentor or part of a trading group, sharing past trades can spark meaningful discussions and faster improvement.How do I view my trading history?Published on Jun 22, 2025Updated on Apr 6, 202623How do I access my rewards on Pay?
How can I pause/opt out? You can pause your rewards at any time, and they’ll stop accruing right away. To opt out: Go to Rewards in Pay Select the settings icon in the top right corner Switch off the reward you wish to pause The rewards that have previously accrued or have been distributed to your account don’t expire.5. Can I choose crypto for my payout? No, all rewards are paid out in USDG on X Layer.6. Why am I no longer eligible for Pay rewards?Published on Apr 28, 2025Updated on Apr 17, 202658How do I download my account statements?
I want to download order history Order History shows all the orders you've placed. Example: If you placed a limit order—whether it was filled, canceled, or expired—it will appear here. To download your order history, please follow these steps: Sign in to your OKX account here Hover over to Assets and select Order Center Order center is under Assets Select Order history from the menu bar to view your order history Note: order history can only display transactions for up to 90 days.Published on Nov 6, 2024Updated on Apr 22, 202683How do I secure my exchange account?
We have several security features that can help users secure their crypto assets on our platform: Login password Email verification Authenticator app Mobile verification Face verification Passkey Anti-phishing codeWhat am I securing my account from? Cryptocurrency enables fast, global transactions without central oversight, making it unique and powerful. However, these transactions are final and cannot be reversed, unlike credit card payments.Published on Jun 12, 2024Updated on Mar 23, 20261,321How do I change my authenticator app?
For more information, please click: Authenticator app user guideIf your authenticator app is not working, please refer to How do I reset Two-factor authentication (2FA)?Published on Sep 11, 2023Updated on Apr 21, 20264,331