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How do I activate my Pay?
You can activate Pay by following these steps:How do I activate Pay? Open the OKX app and select the Pay icon on the Exchange page. Select the pay icon to enter the Pay page Activate the Pay account according to the operating instructions: on the Pay page, select Activate Pay, complete the security verification (as shown on the screen), and your Pay account will be activated.Published on May 2, 2025Updated on Apr 15, 20264,948How do I access my rewards on Pay?
How do I earn rewards on Pay? Earning rewards is easy: Activate Pay and complete identity verification Add at least 1 USDG on X Layer to your Pay balance. Hold your stablecoins and earn rewards automatically. Rewards accrue daily and are distributed to your Pay balance after 10:00 AM UTC on every Monday. Any pending rewards will show the day after accrual at 4:00 AM UTC. Once distributed, rewards are credited directly to your USDG balance.3. How are Pay rewards calculated?Published on Apr 28, 2025Updated on Mar 31, 202657How do I send crypto gifts in IM on Pay?
You can use our instant messaging (IM) feature on Pay to send crypto gifts to a group of your friends — quickly, securely, and all within our platform.Step 1: Create a group chat Crypto gifts can only be sent to a group, so you'll need to start by creating a group chat.Here's how: Open the Chat page in Pay. Tap the plus (+) icon at the top right corner. Select New chat, then tap New group.Published on Apr 28, 2025Updated on Mar 31, 202621Why do I see Pay products in both Simple Mode and Pay Mode?
You might notice Pay in both Simple mode and Pay mode. Simple mode offers a simpler, more intuitive experience for everyday payments, while still using the same account and balance. It's just two ways to use Pay, depending on what you want to do.What's the difference between Pay in Simple mode and Pay mode? Both use the same account, but they offer different levels of control and features. For more details about this, visit here.What is Pay in Simple mode?Published on Jan 27, 2026Updated on Feb 11, 2026Common scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 20262,643Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on Jun 1, 2023Updated on Mar 16, 20265,579How can I send/accept payments in IM on Pay?
SendStep 1: Start a chat with a friend Open the Message page in Pay Tap the plus (+) icon at the top right corner Select New Message Choose a friend to start a chat with — you can add them by their phone number, or sync your phone contacts to see who's already on OKXStep 2: Send crypto using Pay Once your chat is set up, sending crypto is easy: In the chat, tap the plus (+) icon at the bottom right Select Pay Set the amount and currency you’d like to pay with Tap Pay to complete the transfer YourPublished on Apr 28, 2025Updated on Mar 31, 202640Convert to Pay FAQ
What assets can I convert to using Convert to Pay? You can use the Convert to Pay feature to: Convert assets from any supported networks into USDG, USDT or USDC on XLayer. Auto conversion of USDG, USDT or USDC on X Layer to USDG, USDT or USDC on Ethereum or TRON. This flexibility ensures seamless transactions across multiple networks.3. How much can I convert to pay per day? The Convert to Pay feature has a daily limit, and each supported blockchain network has its own conversion cap.Published on May 23, 2025Updated on Mar 31, 202621Pay Passkey FAQ
What system versions are supported by Pay Passkey? Recommended: iOS 16+ and Android 9+. Android devices must be able to log into Google services.2. How do Pay Passkeys differ from exchange Passkeys? They're two completely independent Passkey systems. You may have an exchange Passkey for exchange logging in and trading, but a separate Pay Passkey must be created for their Pay account. The Pay Passkey is used solely for signing transactions in Pay mode.3.Published on Apr 28, 2025Updated on Apr 16, 2026185Pay account FAQ
Swap assets from multiple supported chains into USDC, USDT, or USDG on X Layer for payments.How can I sync or recover my Pay account? You can easily sync your passkeys using a cloud backup through iCloud (iOS) or Google Password Manager (Android). If the cloud backup isn’t available, you can reach out to our customer support team to recover your passkey (Pay account).How do I set up my Pay account? Setting up your Pay account is simple.Published on Apr 28, 2025Updated on Mar 30, 2026541Pay passkey setup FAQ
What should I do? Go to Settings > Face ID & Passcode > select Set Up Face ID.Passkeys require a working biometric or passcode.FAQ (Android version)What password manager do I need for the Android system? Pay requires Google Password Manager (part of Google Play Services).How do I check if Google Password Manager is active? Open Settings > Google > Password Manager Ensure you are signed in with your Google account The manager should open normallyI use Samsung Pass or another password manager.Published on Dec 18, 2025Updated on Jan 2, 2026How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202612,111OKX DEX FAQs
If you want to learn more on how you can trade on DEX, visit the links below: On the app On the webPublished on Feb 5, 2026Updated on Mar 30, 20268OKX NFT FAQ
How to get the contract address of an NFT? First, select an NFT and enter its details page on OKX NFT. Then scroll down to view and copy the contract address of the token. Get the contract address of the token in the Details section3. How much service fee does OKX NFT currently charge? Zero. You don't have to pay any service fee to buy or sell NFTs in OKX NFT Marketplace. People can create, buy, or sell NFTs across a number of markets and blockchains here.Published on Jan 5, 2023Updated on Jan 27, 2026546X Layer upgrade and OKT/OKB asset handling FAQ
How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned? A one-time burn of 65,256,712.097 OKB, including historically repurchased and reserved tokens, will be executed through a smart contract.Published on Aug 13, 2025Updated on Jan 29, 202628