All
FAQ
Announcements
Product documents
Supercharge your supercharts Terms & Conditions
You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/tax/investment professional for questions about your specific circumstances. Not all products are offered in all regions. For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure. Additional disclaimers applicable to specific regions United Arab Emirates i.Published on Oct 1, 2025Updated on Apr 3, 202632Know Your Business (KYB) FAQ
Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on Jan 29, 2025Updated on Sep 27, 202530Disabling cloud sync on your authenticator app
Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed. This way, if one device is lost, both your OKX account and verification codes are less likely to be compromised.Published on May 12, 2023Updated on Apr 21, 20264,655OKX wallet FAQ
If the receiving address is the contract address of crypto, you can contact the project staff to see if they can transfer your money back.11. Can I change the language of OKX Wallet? Yes, you can. Simply open your OKX wallet, and click Menu > Preferences > Language.12. Where can I suggest new features or improvements for OKX Wallet?? We'd love to hear about your experience and suggestions for using OKX wallet. You can contact us in the following ways: Select Menu > Support > FAQs for help.Published on Aug 24, 2023Updated on Apr 22, 20262,941How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Enabling trade confirmations provides an added layer of control and mindfulness to your trading process. This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on Nov 28, 2024Updated on Sep 10, 202512How to report BTC and cryptocurrencies on your income tax return?
This document shows the position of your assets as of December 31, along with the average acquisition cost of each one. The goal is to facilitate filling out the Assets and Rights section in your Personal Income Tax Return (IRPF), making the process simpler and more transparent. To access the document:On the web Hover over Assets in the upper right corner. Click on the first option My Assets. Click on Tax Center in the top submenu.Published on Feb 28, 2025Updated on Nov 17, 2025103Exploring OKX NFT marketplace: your gateway to exclusive collections
So, if you're ready to embark on your NFT journey, OKX is here to help you get started.Published on Dec 28, 2023Updated on Sep 12, 2025518OKX NFT Marketplace: Your Gateway to a Multi-Chain NFT Universe
With so many options, you can find NFTs that match your interests, and you can do it easily. Whether you like art, entertainment, or want to grow your digital collection, OKX has made it easy to explore the big world of NFTs without any trouble. So, dive in and start your NFT journey today!Published on Nov 23, 2023Updated on Sep 12, 202520How can the OKX NFT Marketplace keep your NFT investments secured?
This is where the OKX NFT Marketplace shines, setting new standards for NFT security to ensure that your digital assets are in safe hands.Verified listings for peace of mind One of the primary ways OKX ensures the safety and security of its users is through verified listings. In an environment where anyone can mint an NFT and list it for sale, distinguishing genuine, valuable assets from countless imitations and fraudulent listings can be a daunting task.Published on Nov 10, 2023Updated on Sep 12, 202520How do I earn USDG?
USDG rewards on OKX give users a simple, low-effort way to earn from their holdings. USDG starts working for you the moment you hold it in your account.How do I get USDG on OKX? There are several easy ways to acquire USDG: Buy USDG with zero trading fees – Trade directly on our spot markets. For example, USDG/USDT. Trade for USDG on our spot market Convert your stablecoins – Instantly swap USDT, USDC, or other supported stablecoins into USDG with no hassle.Published on Aug 29, 2025Updated on Apr 22, 202635How do I withdraw BRL with Pix transfer?
There are two ways you can add a bank account: Making a successful cash deposit Making a cash deposit is the simplest way to get your account verified on OKX, as your information will be automatically verified when a successful deposit is performed between your bank and OKX's partner bank.Any bank account that has performed a successful cash deposit will be automatically added to your list of approved withdrawal bank accounts.Published on Nov 27, 2023Updated on Dec 3, 2025197How do I switch Profit and Loss (PnL) value and percentage display?
The Profit and Loss (PnL) shows your trading performance, either as a value or a percentage. It helps you track the profitability of your trades and overall portfolio.Why would I want to switch between PnL value and percentage display? Switching between PnL value and percentage allows you to view your performance in different ways: Value: Shows the actual profit or loss in the currency you are trading.Published on Jul 7, 2024Updated on Apr 8, 202647Why should I choose OKX affiliate program?
Learn more about it here.What am I missing out? Our affiliate program offers a tiered commission structure — the more referrals you bring in, the higher your commission rate. You can earn up to 50% commission on all trading fees generated by your referrals. We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program?Published on Apr 19, 2024Updated on Apr 10, 202618How to prevent phishing emails?
These emails commonly try to create a sense of urgency or temptation, for example asking you to “verify your account immediately,” “update your information,” or “claim a reward.”How do I identify a phishing email? Here are a few simple checks that can help you quickly determine whether an email is genuine:1. Check the sender's email address This is one of the quickest ways to identify a suspicious email, OKX uses a set of official email domains. You can view all official contact channels here.Published on Jun 24, 2025Updated on Dec 16, 20253What is OKX Wallet Auto-Confirm?
With Auto-Confirm enabled, your trades can be executed more quickly and smoothly, which saves you time and improves your overall trading experience.What are the benefits of using Auto-Confirm? Auto-Confirmation is designed to improve user experience in three key ways: Faster transaction execution By skipping repeated confirmation steps, transactions can be completed more quickly, helping users respond faster to market movements.Published on Sep 25, 2025Updated on Mar 23, 2026420