All
FAQ
Announcements
Product documents
Where do I find limits, fees and processing time details for cash withdrawal?
You can easily withdraw cash from your OKX account using our cash withdrawal feature. In your region, withdrawals are supported in Brazilian Real (BRL) only. Available withdrawal methods will be shown after you log in to your OKX account.Here’s how to access the cash withdrawal feature once you log in through the mobile app or website:On the app Select Transfer on the home page Select the...Published on Apr 9, 2026Updated on Apr 9, 2026Where do I find limits, fees and processing time details for cash deposit?
You can easily add funds to your OKX account using our cash deposit feature. In your region, deposits are supported in Brazilian Real (BRL) only. Available deposit methods will be displayed after you log in to your OKX account.Here’s how to access the cash deposit feature once you log in through the mobile app or website:On the app Select Transfer on the home page Select the Transfer option...Published on Apr 9, 2026Updated on Apr 9, 2026Where do I find limits, fees and processing time details for cash withdrawal?
Maximum withdrawals: The maximum number of withdrawals you can make for a defined period.What is the withdrawal processing time? Processing time is the estimated time it takes for your withdrawal to complete and for the funds to appear in your bank account. While we offer many cash withdrawal methods that are instant, some can take up to 5 business days depending on the type. When selecting a withdrawal method, you'll always see the processing time.Published on May 23, 2025Updated on Mar 4, 202634Where do I find limits, fees and processing time details for cash deposit?
Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.Published on May 23, 2025Updated on Feb 12, 202628How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market dynamics.Published on Jan 5, 2024Updated on Sep 12, 202510World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on Apr 6, 2026313Rewrite The System KOL terms and conditions
Terms & Conditions The "Rewrite The System" promotion starts on 15 May 2023 at 00:00 UTC and ends on 15 June 2023 at 23:59 UTC (the "Promotion Period"). This promotion excludes residents from the following jurisdictions: mainland China, Hong Kong, Taiwan and Macau. Only eligible users that: (1) sign up through a valid Affiliate link, (2) complete the requirement within the Promotional Period, (3) sign up through web or mobile, (4) one wallet per device are considered qualified users.Published on May 15, 2023Updated on Nov 17, 202521X Layer upgrade and OKT/OKB asset handling FAQ
August 15, 2025, 10:00 AM (UTC+8) The platform will automatically convert OKT held in users' accounts to OKB according to the exchange rules. August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract. August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX.Published on Aug 13, 2025Updated on Jan 29, 202627How do I access my rewards on Pay?
This is a limited-time campaign. We'll notify users in advance before ending the rewards program. Learn more about other parts of Pay here.Published on Apr 28, 2025Updated on Mar 31, 202657OKX Brazil Affiliates New User Campaign
We reserve the right to terminate the program at any time and to interpret or modify the terms and conditions of this program at any time without prior notice. For more detailed information, please refer to OKX Terms of Service.Published on May 11, 2024Updated on Feb 9, 20261OKX Trading Rebate Card - Terms and Conditions
Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day. If you trade on the day when the Rebate Card is granted, your first trading fee rebate will be calculated from the granted time to 23:59 UCT+8, and be distributed to your Funding Account in USDT within the next day.Published on Oct 9, 2023Updated on Jan 8, 2026342Why is my accessible balance lower than my funds unavailable for withdrawal?
However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities. Here's an example to illustrate how both values can diverge: Stage 1: the user deposits 1 BTC at 17:00 UTC and a snapshot of its 60,000 USD equivalent value is taken. This value is locked for withdrawal confirmation.Published on May 13, 2024Updated on Apr 3, 2026344Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on Oct 1, 2025Updated on Apr 3, 202631OKX Learn to Earn: BTC halving 2024 event rules
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded.Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded.Published on Dec 26, 2023Updated on Apr 3, 20264,135