FAQ

Getting started

How can I do spot trading with the Jupyter Notebook?
Published on 29 Sept 2023Updated on 10 Sept 2025531
How can I do derivatives trading with the Jupyter Notebook?
Published on 28 Sept 2023Updated on 2 Jan 2026187
Common scam tactics
Published on 28 Sept 2023Updated on 6 Feb 20262,534
What's OKX Affiliate Program?
Published on 27 Sept 2023Updated on 9 Jan 20263,081
Convert FAQ
Published on 27 Sept 2023Updated on 23 Jan 20261,483
What's OKX Convert?
Published on 27 Sept 2023Updated on 2 Dec 20252,155
What are untradable assets?
Published on 26 Sept 2023Updated on 3 Feb 20263,863
What should I do if I accidentally deposit crypto that OKX doesn't support?
Published on 26 Sept 2023Updated on 30 Jan 20261,815
How do I verify OKX's ownership and balance of the wallet address？
Published on 26 Sept 2023Updated on 26 Jan 2026990
A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 23 Jan 20266,424
How do I verify an individual account from Mexico?
Published on 25 Sept 2023Updated on 30 Dec 2025151
How do I verify an individual account?
Published on 25 Sept 2023Updated on 12 Jan 202630,383
OKX P2P verified merchant service agreement
Published on 15 Sept 2023Updated on 28 Jan 2026684
How do I reset Two-factor authentication (2FA)?
Published on 15 Sept 2023Updated on 9 Jan 20266,012
What can I do if I trigger risk control?
Published on 13 Sept 2023Updated on 26 Jan 20261,705

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