Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.

Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?

Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on your

Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.

If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?

If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.

For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.

Enter the code accordingly.

Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?

Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.

Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails. If it’s missing or doesn’t match your code, the email is likely a scam.Learn more on how you can set it up here.What trading rules should I follow to stay safe in P2P?

OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.

If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.

I received a verification code while trying to complete a transaction. Where do I get this code from? This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure. You can enter the code you received from your bank to complete the transaction.6. My card transaction was declined, but I still see money deducted. When will I get my refund?