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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on 17 Oct 2024Updated on 1 Jan 2026421How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on 5 Sept 2023Updated on 6 Apr 20267,025What's the Spot Grid bot and how do I use it?
Learn how to set up your bot below: A spot grid bot is designed to buy crypto at low prices and sell it at higher prices within a specified price range, aiming to generate incremental profits. When it's activated, it spends a portion of your allocated trading funds to buy crypto based on your set trading range and the current market price.Published on 12 Feb 2025Updated on 17 Nov 202511How do I open an SMSF account on OKX?
OKX supports both individual and corporate trustee structures, as long as documentation is complete and valid.10. How long does SMSF onboarding take? Once all required documentation is provided, onboarding is typically completed within 1–3 business days. This does not include transfer of funds to exchange from SMSF bank account.11. Does my SMSF need a bank account before applying? Yes, a valid SMSF bank account is required before onboarding to receive and verify deposits.12.Published on 2 July 2025Updated on 3 Dec 2025How do I turn on and sync multiple charts on a screen?
Unlike TradingView, which includes settings such as symbol, interval, crosshair, and time and date range synchronization, the multiple charts on our platform currently operate independently without synchronization. Additionally, order and position lines are not visible under multiple charts and can only be seen on a single chart layout.Published on 9 Aug 2024Updated on 10 Sept 202530Trading bot FAQ
A spot grid bot is designed to buy crypto at low prices and sell it at higher prices within a specified price range, aiming to generate incremental profits. When it's activated, it spends a portion of your allocated trading funds to buy crypto based on your set trading range and the current market price. The bot then places buy orders below the current price and sell orders above it at set intervals, known as grids, which together form your entire trading range.Published on 12 Feb 2025Updated on 11 Dec 2025How can I do derivatives trading with the Jupyter Notebook?
In long/short mode, Long and short positions of a certain contract will be independent from each other and need to be closed separately. When you place orders via Place order, the request parameter posSide is mandatory. Valid values are long or short.Published on 28 Sept 2023Updated on 12 Feb 2026197How do I download my account statements?
Select Order history to view your order history Select Download to enter the Download order history page Select Download to enter the Download order history page Select your preferred date range, then select Export Note: VIP users can download statements from February 2021 onwards. Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.Published on 6 Nov 2024Updated on 1 Apr 202683Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.Published on 29 Jan 2025Updated on 27 Sept 202542How do I trade perpetual futures on OKX?
After entering order details, you can select Buy (Long) to enter a long contract (i.e., to buy BTC) or select Sell (Short) if you'd like to open a short position (i.e., to sell BTC). For example, you can set up a limit order of 44,120 USDT and open a long position for “BTCUSDT Perp” with your desired BTC amount. (Optional) Set up the order with TP/SL: before you select Buy (Long) or Sell (Short), you can also select either Take profit or Stop loss.Published on 25 Mar 2024Updated on 20 Apr 2026130OKX listing mechanism
Orders priced outside the permitted range may be cancelled. After trading begins Orders are matched according to normal trading rules. Trading fees are charged only on executed orders. Price limits and order cancellation During pre-open, orders must comply with the applicable price limits based on the pre-open reference or indicative price. Buy orders priced above the upper price limit will not be allowed. Sell orders priced below the lower price limit will not be allowed.Published on 27 Apr 2018Updated on 2 Apr 20267,483Know Your Business (KYB) FAQ
The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information). This identifying information is supported with documentation, such as evidence of formation, organizational structure charts, and identity documents for key persons.Published on 29 Jan 2025Updated on 27 Sept 202530Affiliate FAQ
The invitee’s rebate rate ranges from 0% to 20%.5. How can invitees check trading fee rebate records?Published on 4 Dec 2024Updated on 6 Apr 2026723OKX P2P dispute handling rules
Notes: For all regions: orders above 1,000 USD, a (5% range) will be applied, and if the difference exceeds that, the order will be canceled. Applicable to Vietnam (VN) region only: 1,000 – 5,000 USDT: 3% range 5,000 – 30,000 USDT: 1% range Above 30,000 USDT: ≥ 300 USDT And if the difference exceeds respectively, the order will be canceled.5.Published on 28 Aug 2023Updated on 11 Mar 20261,120Trade and Earn FAQ
You are eligible to participate as long as you have completed identity verification and have not yet performed a first-time trade (FTT).Q: How do I qualify for the new user basic task reward? Go to the Campaign page and click the [Join Now] button to enroll. You must achieve a net deposit ≥ 100 USDT, maintain the net deposit in your account for 3 consecutive days, and accumulate an eligible trading volume of 100 USDT equivalent in the specified tokens.Published on 30 Mar 2026Updated on 9 Apr 20266