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Investment Scam Often, scammers will send private messages to a user via messaging applications, stating that they can earn money by performing investments. They'll often switch to different messaging applications to communicate with users, claiming that investing a certain amount of assets can lead to profits, and users will fall for it.Published on 28 Sept 2023Updated on 6 Feb 20262,643How can I switch the site to my preferred language?
This will display all the languages that are currently supported, allowing you to select the one that best suits your needs. Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us.Published on 15 Jan 2026Updated on 31 Mar 202617What's a limit order?
You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell. When the market price meets your conditions, the system will execute the order at the best available price within your specified limit.Published on 22 Aug 2023Updated on 3 Apr 2026177What attestation do we need to agree to when verifying as an institutional customer?
Applicant understands and agrees that OKX may, and is entitled without further inquiry to, rely and act upon any Application Documentation provided by Applicant, now or hereafter, or any representation, warranty, or statement made by Applicant herein in deciding whether to provide, or continue to provide, the Services (as that term is defined in the Terms) to Applicant.Published on 5 Feb 2024Updated on 8 Oct 2025131How do I check the status of my institutional verification?
Find out the reason for your application rejection by selecting verification feedback Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202536How do I fix errors when submitting my institutional verification?
To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields.Published on 10 Oct 2024Updated on 8 Oct 202560How do I become part of the OKX P2P Merchant Program?
Note: Please make sure your funding account balance has more than 10,000 USDT in assets during the application period to avoid application failure.2. Apply for verification Once you have completed the four preparation steps, you can start applying to become a Maker.Published on 25 Nov 2022Updated on 29 Jan 2026722What's OKX Affiliate Program?
There's one method to become an affiliate: Review this document in its entirety, review the OKX Affiliate Program Agreement in its entirety, and complete the application form. An affiliate link will be shared with you if your application is approved. Click here to fill it out.How can I earn commission as an affiliate? Get your affiliate links - The links and codes are available at the More > Affiliates page.Published on 27 Sept 2023Updated on 2 Apr 20263,218TradingView Subscription Codes – Terms and Conditions
The applicability of coupon codes, including any geographical restrictions, is determined by TradingView. Users are responsible for ensuring the code is valid in their region. OKX is a third-party distributor and is not responsible for the geographical applicability or regional availability of TradingView's offerings.Published on 23 July 2025Updated on 9 Sept 20256How do I verify an individual account?
No reflection or glare from photo flash Proof of Address (if applicable) They must meet the following requirements: The uploaded document contains your current residential address. The entire document is issued within the last 6 months for EEA users and issued within 3 months for all other regions. Note: Check this link for more tips on verifying your selfie and ID. When everything's ready, you can submit your verification application.Published on 25 Sept 2023Updated on 6 Apr 202631,117OKX listing mechanism
The applicable mechanism will be announced in advance based on the characteristics of the asset.The listing mechanisms supported on OKX include: Call Auction Pre-open Call AuctionWhat is a Call Auction?Published on 27 Apr 2018Updated on 2 Apr 20267,479What do I need to do when I change my country of residence?
There are no changes to the login process for the app version.Tips when entering your address Enter your full address (street, unit number if applicable, city, postal code, etc.) using the required format shown on screen. If proof of address is required, ensure your document (utility bill, bank statement, etc.) clearly shows the same address. Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.Published on 10 Apr 2025Updated on 16 Mar 2026564OKX P2P verified merchant service agreement
Eligibility and Information Required for Verification a) To be eligible as a Verified Merchant, you must be a holder of an OKX account with KYC authentication completed. b) We reserve our sole discretion to determine the eligibility of a User to become a Verified Merchant, and shall reject or disqualify any applicant, trade or transaction performed by such applicant or Verified Merchant in our sole discretion. Learn more here about how to become a merchant on OKX.3.Published on 15 Sept 2023Updated on 28 Jan 2026721OKX Trading Rebate Card - Terms and Conditions
(Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026347How to fix passkey error 50162 on Android devices
Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services. Locate Google Play services in your phone's application list Select the kebab menu icon and select Uninstall updates. Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page.Published on 8 Dec 2025Updated on 26 Dec 20251,872