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What is sub-account?
If you've created your sub-accounts, and would like to know more about how to transfer/deposit with your sub-accounts, you are welcome to visit here.Published on 22 Aug 2023Updated on 4 Mar 20261,827How do I share order parameters?
Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers. This enables a clear and structured discussion of your trading approach. By using our order-sharing feature, you can engage in more productive trading conversations, seek expert opinions, and refine your strategies without any manual effort.Published on 7 May 2025Updated on 10 Sept 20254OKX Beginner's Guide
Welcome to OKX! Kickstart your crypto journey in 4 simple steps:Step 1: Register for an account Register for an OKX account with either your e-mail, Telegram, Apple or Google account and phone number. Find out how to register an OKX account here.Step 2: Complete identity verification (KYC) To comply with regulations, OKX verifies your identity. Doing so helps to secure your account and allow you to access OKX's services.Published on 22 Aug 2025Updated on 27 Jan 20262How can you protect yourself from a phishing attack?
Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 3 Mar 20263,688How do I avoid liquidation with trading tools and features?
Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below. Liquidation happens when the level reaches 100% and the margin call alert is at 300% (TBA). Always monitor your margin level Use stop-loss orders: a stop-loss order automatically closes your position when the market price reaches a predetermined level, limiting potential losses. Adjust leverage levels: modify your leverage as you prefer.Published on 2 Aug 2024Updated on 17 Nov 202516Why did my identity verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format. Ensure the photos have not been edited using image software (e.g., Photoshop) and are not screenshots. Upload color photos or files. Upload clear photos showing all four corners of the document (front and back if applicable).Published on 5 Sept 2023Updated on 31 Mar 202611,521How do I open an SMSF account on OKX?
If your SMSF is already set up and active, you're welcome to onboard OKX and transfer assets across, provided that's permitted under your fund's structure.Published on 2 July 2025Updated on 3 Dec 2025OKX Learn to Earn: BTC halving 2024 event rules
28 March 2024, 00:00 UTC - 30 April 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account.Published on 26 Mar 2024Updated on 28 Aug 20256,675What do I need to do when I change my country of residence?
Ensure uploaded images and documents are clear and readable.Published on 10 Apr 2025Updated on 16 Mar 2026527How do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on 30 May 2025Updated on 5 Feb 202611How do I secure my exchange account?
This step takes place during identity verification and high risk scenarios, where it matches your live image with the one provided for identity verification during your onboarding stage to ensure consistency. Passkey Enhance your account security by creating a passkey using Face ID or fingerprint recognition. This added layer of protection makes accessing your account safer and more convenient. For detailed instructions on setting up a passkey, visit here.Published on 12 June 2024Updated on 23 Mar 20261,310
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