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How do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on 7 Sept 2023Updated on 12 Mar 202614,375How do I check the number of block confirmations? (web)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on 22 Aug 2023Updated on 12 Feb 2026139How do I check the number of block confirmations? (app)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on 22 Aug 2023Updated on 29 Jan 2026590How do I migrate my email address or phone number to another account? (web)
Each user can only have one verified account.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers. Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear.Published on 22 Aug 2023Updated on 1 Apr 2026384How do I migrate my email address or phone number to another account? (app)
You're not allowed to withdraw your assets after the account is closed.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter Your New Phone Number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers.Published on 22 Aug 2023Updated on 9 Feb 2026592My mobile phone isn't working, what should I do?
For your security, you won't be able to withdraw funds or use P2P trading within 24 hours of changing your phone number.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it. Start logging in and select Switch verification method (in the app) or Call me instead (on the web).Published on 22 Aug 2023Updated on 27 Jan 2026463How do I change my login password?
/ Authenticator app code) that you've set up and select Confirm An email/SMS notification will be sent out once the change is successfully made Note: withdrawals and P2P trading will be unavailable for 24 hours on any new device after you change your login password.I forgot my login password Go to Login page and insert your phone number or email address and select Forgot your password Select Forgot your password after inserting your phone number or email address Enter your phone number or emailPublished on 22 Aug 2023Updated on 4 Mar 202619,579How long does it take for a deposit to be completed?
Higher fees typically result in a higher processing priority by miners.Deposit verification method Number of confirmations: different tokens require a different number of confirmations for deposits to complete. For example, USDT deposits on the TRON network require 19 confirmations, while those on the Ethereum network require 32 confirmations (please refer to the website for the latest information).Published on 17 Oct 2024Updated on 1 Jan 2026407How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on 13 Aug 2023Updated on 2 Apr 20267,562How do I make a deposit? (app)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on 22 Aug 2023Updated on 2 Apr 2026148,972How do I track my assets when trading in Spot and Futures mode?
Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on 23 Oct 2024Updated on 12 Feb 202619Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Then further open verification is performed on the sampled data generated in number 4. First to verify that the data is consistent with the polynomial commitment and second to verify that the data satisfies the constraints constructed in number 1. Finally, the combination coefficients of the low-degree test polynomial are verified.Published on 10 May 2023Updated on 8 Sept 2025179Apple Pay – Additional Terms
Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed. Your Device & Security You are solely responsible for maintaining control of the Apple Pay-enabled device, passcode, Touch ID / Face ID, and any iCloud credentials.Published on 8 Aug 2025Updated on 3 Oct 202510I haven't received the SMS code
Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance. If you still don’t receive any messages, follow the steps below to use another authentication method.On the app Select Didn't receive anything?Published on 16 Aug 2023Updated on 30 Mar 202632,626How do I check my deposit progress?
The deposit page displays the number of block confirmations required for deposits and withdrawals. If the number of confirmations is below the withdrawal requirement, the relevant assets will be temporarily unavailable for withdrawal or P2P trading.Published on 13 Aug 2023Updated on 2 Apr 20268,805