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How can I protect myself from scammers?
How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment. Don't solely rely on payment proof provided by the buyer. Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank.Published on 21 Aug 2023Updated on 3 Mar 202612,109Why is my deposit not credited even when all information is correct?
When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet,...Published on 17 Oct 2024Updated on 12 Feb 20261,864How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
Learn how you can turn on the trade confirmation as below: Navigate to the Chart settings menu at the side menu of your trading screen Select Settings to load the menu Select Trade Confirmations under Settings Once the Settings option is loaded up, select Trade confirmations You can turn on the notification alert for your order confirmation, aside from "Close all" and Reverse position Toggle on the trade confirmations of your preference If you're wondering how you can turn on the cool-off period,Published on 28 Nov 2024Updated on 10 Sept 202512How do I stay safe from phishing SMS using the name OKX?
Second example of phishing SMS Third example of phishing SMSHow can I protect myself? It’s essential to remain cautious and informed. Here are a few simple but powerful steps you can take to stay safe:What I should do: Always verify information directly through the OKX app or official website. Avoid relying solely on SMS. Turn on Two-Factor Authentication (2FA) to strengthen your account’s security. Monitor your login activity in the app regularly for any suspicious devices or IP addresses.Published on 9 May 2025Updated on 4 Mar 2026322How do I safeguard my Web3 wallet from fraudsters?
This can be compared to a safe that needs multiple keys to open—only when all keyholders cooperate can it be accessed. Review of Fraudulent Tactics: Tactic 1: Fraudsters share private keys or seed phrases of wallets with assets, claiming they don't have enough TRX for transaction fees and need assistance. Users send TRX as transactions fees into the wallet but discover they can't transfer the wallet assets.Published on 13 Dec 2023Updated on 27 Jan 2026995How do I identify OKX official accounts?
Twitter: if you manage to identify the fake admin according to the identifier, please select More > Block & Report.How should I protect myself from being scammed? Protect your privacy. Never share your login credentials, and passwords, and never send assets to anyone who you haven't verified. We always send out notifications for any events users may wish to participate in. However, we don't provide compulsory advice on participation, investment, or strategic decisions, and so on.Published on 11 Aug 2023Updated on 26 Jan 20265,369Common scam tactics
How can I prevent myself from falling victim to a scam perpetrated by a fraudulent individual? Be cautious of calls, emails, or any social media messages sent by strangers. They could claim themselves to be from government agencies, companies, or even charities to collect your personal information or funds. Don't easily trust or believe them. Avoid having a mentality of seeking benefits, as this can be exploited by malicious individuals.Published on 28 Sept 2023Updated on 6 Feb 20262,642OneFootball Credits Trade and Earn
Trading Competition: Total Amount: 9,400,000 $OFC To qualify for the all user event, the user must: Enroll in the campaign. All participants who complete the trading volume requirement will be eligible to receive rewards.Published on 9 Apr 2026Updated on 9 Apr 20266OKX Learn to Earn: BTC halving 2024 event rules
All rights reserved.Published on 26 Mar 2024Updated on 28 Aug 20256,676How do I track my assets when trading in Spot and Futures mode?
Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.Published on 23 Oct 2024Updated on 12 Feb 202619OKX Trading Rebate Card - Terms and Conditions
Unless otherwise defined herein, all capitalised terms used shall have the same meanings ascribed to them in the Site Terms. Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on 9 Oct 2023Updated on 8 Jan 2026346Why should I trade crypto options on the OKX Liquid Marketplace?
Our atomic trades tool requires all legs to be set for trade to be confirmed, which minimizes risk. Our state of the art Portfolio Margin tool aims for maximal capital efficiency at all times. Deep liquidity Our large and consistent Delta-1 volumes for many years have proven our ability to perform in the trickiest of markets. This now includes crypto options. At the moment, traders can use coin-margined options for funding.Published on 13 Mar 2024Updated on 2 Dec 20257Getting to know your activity and portfolio pages
Asset History: Tap on any asset, like AUD or a specific cryptocurrency, to review all trades, transactions, and available actions related to that asset. Earn Section: Check which assets are currently allocated for earning rewards. Your Portfolio Page gives you a snapshot of your total value, performance over time, and a detailed look into every asset you hold, making it easy to manage your crypto holdings efficiently.Published on 5 Nov 2025Updated on 9 Dec 20251Index components weightage adjustment FAQ
If a component's price deviates more than 3% from the median price of all components, the component's price will be taken at 97% or 103% The deviation limit was updated from ±3% to ±2%. If a component's price deviates more than 2% from the median price of all components, that component's price will be taken at 98% or 102% of the median. Component weights of each index Equally distributed Distributed according to the component exchange's trading volume and liquidity levels 2.Published on 14 Dec 2023Updated on 12 Feb 202613McLaren Race Rewind Singapore Winners
Winner Selection: All customers that participate are entered into a random selection generator.Published on 18 Sept 2024Updated on 8 Sept 202513